Trevor was fantastic to work with!! He was quick, efficient, and super supportive. Would highly…read morerecommend him to anyone looking for help with their taxes!

Trevor has been doing mine and my families taxes for years now. He's such a pleasure to work with…read moreand is a breath of fresh air compared to where I used to go (H&R Block). I highly recommend him for anyone filing their taxes for the first time, or those looking for a new tax accountant!

James Cottrell has been my business and personal accountant for the past several years. Unlike…read moreworking with larger accounting firms, I have enjoyed the personal relationship and professional but friendly service that Mr. Cottrell provides. He takes time to get to know his client and their needs. Very knowledgeable about accounting and tax law, Mr. Cottrell is very thorough and I highly recommend.

I've had my taxes done here for years and have no complaints. She mails out a questionnaire with a…read morereturn envelope, I opt to drop it back off with my paperwork in their locked drop box. A short time later she mails it back to sign, I mail it back and funds are deposited. Of course she is available for face to face or email consulting but if you don't need to it's all streamlined.

We began closing our Paychex account back on 8/7/24. The reason for this was due to a gradual but…read moresteady decline in responsiveness and service. It came to a point where Paychex had become an obstacle rather than a service that, at one time, we could rely on. The level of service had sunk to a level that became unbearable. When we finally decided to switch our account to another company, Paychex became actively hostile instead of just inept. Our employees 401k accounts are being held hostage. We have spent weeks on the phone with hours upon hours on hold attempting to recover access to these accounts, We have spoken to and have been transferred to more than 10 people. We repeat the issue over again. Each time, we're on the phone for at least an hour. Our advice to anyone considering using Paychex is to reconsider. You'll wind up with nothing but aggravation.

If I could rate below 1 star, I absolutely would. This has been the most unprofessional and…read morefrustrating experience I've ever had with a company. Navy Federal should reconsider recommending Paychex to businesses of any size. Unexpected Charges: They charge your account significantly more than what was initially quoted for the service. Inconsistent Customer Support: I've spoken with five different representatives who were supposedly in charge of my business account. The person who initially set up the account was always available during the "onboarding" process, but after that, I was passed off to others and left without clear answers. Not only did I receive conflicting information, but crucial details were either miscommunicated or completely omitted from the start. At this point, I'm seriously questioning the legitimacy of Paychex as a service. I remember companies using Paychex back when I was an employee, and I can only imagine the issues they might have faced if their experience was anything like mine. If you're considering a business account with Paychex, DON'T DO IT! There's no value to the service, and I regret not reading the reviews sooner. Now, canceling my account has turned into an absolute nightmare.

We did our tax return both personal and for my small business and Mr. Spencer was amazing. The…read moreprocess was quick and very easy. All the process was done online and when we had questions Mr. Spencer called at phone. We are working with the firm to form a new business and we can't be happier. Last but not least the price that we paid was very fair. You can't go wrong with Sun Lion Financial Group

From the owner: We are a family owned and operated business that specializes in the personal touch. Over 8 years of…read moreexperience in the accounting and business development. Working with local small and medium size businesses helping owners with planning, organizing, and tax compliance.