I would definitely NOT RECOMMEND this funeral home! from the beginning my sister-in -law & I were…read moremeant with indifference, impatience & callousness. When my brother died, I expected support, compassion, or understanding. What I received instead was dismissiveness, impatience, and a complete lack of empathy. There was no effort to show kindness, no recognition of the gravity of the situation, and absolutely no respect for the emotional trauma I was enduring. We decided to have a viewing. We were given a time, we walked into the funeral home 10 minutes before our appointed time. It was deserted! We had to look for someone to help us. They kept us waiting, what seemed like forever! In the middle of one of the darkest times of my life all they managed to do was further traumatize all of us! Finally they bring my brother into the room on a sterile metal gurney, like my brother was a slab of meat, there was no attempt to cover the gurney. It was so disrespectful & hurtful, the emotions that Carmen his widow, his niece Missy, & I his sister endured wounded us even deeper. Being treated like that was a level of insensitivity I wouldn't wish on anyone. No one should have to go through such a devastating loss and be made to feel this way. Shame on those who chose cold efficiency over basic human compassion. You didn't just fail me--you dishonored my brother's memory.

The team at Patterson was totally helpful and aware of our level of grief. We were treated with…read morerespect and kindness, and they aided us in deciding the needed services. We chose them initially based on a friend's recommendation.

I would like to thank the Outstanding Team at Southern Monument for their professional,…read morecompassionate and One-Of-A-kind customer service. The kind that we could have only received from a local Family-owned business who are as passionate about the products and services they deliver, as they are their customers. Through their in-depth knowledge, comprehensive selection, attention to detail approach and quality craftsmanship, their team created a Beautiful, Timeless & Classic Memorial Marker, celebrating the memory of our Late, Great Mother and her husband. We are especially grateful for the patience, kindness, helpfulness that you provided to our family during this difficult time. Thank you so much again, -The Family of the Late, Great F. Delores Lane Wilson and Rev. Edwin Leon Wilson

How do you commend Austin's outstanding support, understanding, & compassion when dealing with such…read morea sensitive matter! Five stars is just not sufficient for the customer centered service Austin naturally delivers. His actions demonstrate he cares for others from his spirit and soul. Thank you for caring and demonstrating compassion at a very difficult time!

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

I wanted to place my Aunt's cremains in this location near her home but found the owner's policy…read moreconcerning me witnessing the actual placement worrisome. On top of the $3500 niche charge, Brent would charge me $900 to allow me to witness the ashes being placed into the niche. However, the same placement would be free if I did not attend to witness the action. His reason, ostensibly, was a $900 charge to cover his valuable time unless he could perform the service just whenever he had a free minute. I notice he did spend 30 minutes showing and discussing the grounds with me and my companion at no charge. That makes the extra fee seem like a money grab. I didn't want my Aunt's remains handled by this man just whenever he found some time available. She deserves more respect than to be an afterthought. I guess $900 is the price of respect. Another issue is that all the available niche spots were in brick columbariums. I've seen many crumbling brick structures in my life. Granite or marble would be more suited for a supposedly permanent placement. The owner's response confirms what I wrote. It costs $895 to witness the placement. A money grab or something else?

Amazing staff, beautifully maintain cemetery grounds. Peaceful and serene. Full service.read more

Today was WREATH day. It is a day when wreaths are picked up from the headstones of the military…read morewho have paved the way. Volunteers help lay them down and then pick them up a month later. I was honored to do this for my late husband. I was able to get his wreath as well. Volunteering to place and pick up is an invaluable service to the ones who served and their families. I met a lot of great people today. You can never put a price on what they have done to keep us safe. I value all the people who came to help and who served.

We visited the Jacksonville National Cemetery to pay respect to our late uncle who is buried there…read more The cemetery itself looks very modern. We stopped by the administration building upon arrival to locate the grave. It was super easy and with a map in hand it took us only a few minutes to find the grave side. The cemetery is very well maintained and so very peaceful.

Unfortunately, I recently had a need for cremation services. First Coast Cremation provided,…read morecompassionate, excellent service. They were respectful and did not try to upsell me for services I did not want. I would recommend them without hesitation.

I just left a viewing of Ed Frochlick, my friends step father, and could not have been more amazed…read moreat the staff. The most professional, understanding and kind group that work and represent this funeral home (and at my age I've been to a few!!). The staff was spot on when they were needed, and did not hesitate to answer any question's I may have had, with sincerity and care. I would recommend this place of business without trepidation. Thank you all at Quinn Shatz

Not something you wasn't to review- but, a part of life, is death. Everyone at Quinn Shultz took…read moregreat care of mom's arrangements. Dad had taken John with him on one occasion & Kelly (John's sister) on another. The service- time for immediate family was precious & open for friends after, gave us plenty of time to commemorate. Huge thanks to whoever helped with the slideshow- converting the format & adding the intro & ending. The staff who went to the church, moved the pictures for me & made sure to collect everything for dad.

Update #3 I can now confirm that the headstone has been replaced and it beautiful. It shouldn't…read morehave taken so long, but glad all is completed.

We would like to give our highest appreciation & compliments for the services/care and kindness…read moreprovided in the Funeral Home Chapel for Family Vewing prior to Funeral in Chapel (followed by Interment next to her husband there at Cemetary) of Evelyn W. Strickland, yesterday 8-23-25.) who was 95 years old. Angela Logan/Funeral Director & Zachary Morgan (Family Service Counselor) & staff were so kind, caring, detail-oriented & answered all inquiries promptly each time we contacted either of them. Thank you very much for making sure all selections of music, obituary, pictures we had provided for video and overall feedback to assist us through this process. They genuinely showed us so much compassion & attention to details so patiently & followed up to ensure a beautiful Homecoming Service with the attending Pastor we chose. Their kindness will always be remembered. Dennis & Debra Strickland Son & Daughter-In-Law