While this is just one of many positive experiences, this one stands out a bit above the rest…read more Last season, I overtightened a fitting on one of the connectors between the filter and the pool. Although the "nut" had split, the connection wasn't leaking, so I left it alone. :) As I prepared to open the pool this year, it became apparent that I needed to replace the broken piece. Since it was a PVC connector that was part of the plumbing for all of the return lines, the repair was looking fairly complex. I brought the piece to the shop, where I met with Keller and Bill. Keller was just as concerned as I was about the complexity of rebuilding everything necessary to replace the one broken component. As Bill walked by, he took one look at the part and said, "Oh, that's an easy fix." Keller and Bill headed to the back and returned with a handful of pieces. It's a little complicated to describe, but I got home, followed their advice, and was up and running in no time. Experience matters. What seems like a dilemma to one person is often a problem that someone else has solved many times before. The lesson learned: when in doubt, ask an expert. I'm grateful for Bill's experience and his willingness to share it. Thank you!

They say they will help pull a permit. Their "guy" that they have put the pool up is in fact NOT…read morelicensed in RI. He came and put the pool up. Find out after, he never had a permit, and put me down as the installation to get around this. Very illegally done.

Josh and his team are great..no matter what the issue is Josh has a great and affordable solution!…read moreIt's always good when you have a company that is friendly, courteous and professional and that is exactly what JPS is!

I was a longtime customer of a bigger company in the area, and needed my pool opened on short…read morenotice. The other company didn't return my calls and whenI got ahold of them they quoted me 6 weeks. I found JPS on yelp and decided to take a chance. I couldn't be happier. Josh came by the next day and accommodated me on short notice. He he gave great advice on maintenance, is extremely responsive, and the quality of his work is consistent and top-notch. He has a great team and I am very happy with the decision I made. JPS is a great example of how to run a business. Vlad

I can't comment on service because they don't show up, don't return calls, or respond in anyway…read more Our pools previous owners probably used this company for over thirty years and recommended them to us, so something has happened to this business for the worse. They take your credit card information online in case they decide to show up but don't give the curtesy of a response or timeline for service. The summer has passed by without any updates. Our neighbors were also long time customers and ended up replacing their own liner because of the same lack of communication.

These people are criminals. They do not communicate. They lie. They are not educated in what…read morethey sell, so they lie some more. They should be shut down. I am disgusted at the money that we spent in purchasing an expensive spa from this distributor. They double the cost of parts and components and then overcharge for labor. They oversell warranties that offer nothing in return. They discard customers, their concerns, and their rightful requests for help on manufacturing failures with BRAND NEW equipment they have been sold. They do not stand by the guarantees they peddle. DO NOT purchase ANYTHING from Signature Pool & Spas in North Kingstown. You have been warned. You'd be better off digging a hole in your backyard with a shovel and waiting for it to rain. At least that would be more reliable.

Pool care can be CONFUSING! The Pool Dr's awesome crew truly know their stuff. The team here always…read morepoints me in the right direction, gives thorough answers to my many questions, and goes above and beyond with their customer service. I'd recommend their expertise to anyone, no matter if you're looking to get your first pool or spa or you've had yours for 20 years - they are simply the best!

This place is right next to my house. Had a problem with a cloudy pool. Went to Pool Doctor and the…read moreowner along with one of the staff went back-and-forth with me trying to get the pool clear. Every time I went it was at least $150 worth of chemicals. Never fixed the problem. After about $1000 worth of trying the owner told me there was nothing more she could do. I went to Pool and Patio down the street the owner, Joe told me, "use this "and gave me a bottle of floc. $15. Pool immediately cleared up. At the time I didn't know much about pools. Now I know that this is a common fix for this. Do you think the Pool Doctor told me this? Did they even suggest it? Nope. Don't go to this place. There's no Dr. involved lol. Go to Pool and Patio in Coventry Rhode Island Every time I have gone there I have not felt like I'm being sucked of my money. I learned an expensive lesson

These guys did a great rehab on my 35 year old pool - replaced & upgraded the equipment,…read morereplastered the surface - all in time for swimming! I've put them in charge of our weekly & seasonal maintenance from now on. Friendly, prompt and they know their business. Just waiting to get through the whole season to give them five stars.

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

5-Star Review for Riken Pools From the very first time we…read moremet Rick, we knew Riken Pools was the company we wanted to install our pool. We had a challenging yard, and our original choice of pool and location was going to be difficult. After talking everything through with Rick, we ended up choosing a different location and we couldn't be happier that we did. We were also deciding between a 16-foot and 18-foot round pool, and Rick recommended the 16-foot option so we would have more room around the pool for walking and pool furniture. It ended up being the perfect choice. We started the project in September 2025. We knew we wouldn't be swimming that season, but Rick mentioned it was worth waiting to allow the ground around the pool to settle before completing the surrounding work. Fast forward to May 2026, we began preparing for the pavers around the pool. Once the pavers were installed and completed, Rick and his team were at our house the very next day, and the preparation, liner installation, and filling of the pool were completed in just two days! Their communication and professionalism throughout the entire process were outstanding. We did our homework and shopped around with several other pool companies, but we felt the most comfortable with Rick from the beginning. He was upfront, honest, and never made us feel pressured. He took the time to explain our options and helped us find different ways to make our vision a reality. We've now been able to enjoy our own little piece of paradise for a couple of months, and we couldn't be happier with how everything turned out. And the great experience didn't stop with the installation. Kirsten at the shop has been extremely helpful, along with the other employees at the shop. Nick from the pool school has been fantastic as well as he explained the pool, the filter, terminology and always a text away with any questions! Everyone we've dealt with has been friendly, knowledgeable, and willing to help. If you're considering a pool, we highly recommend Riken Pools. From start to finish, they exceeded our expectations. 5 stars all around! 5-Star Review for Riken Pools From the very first time we met Rick, we knew Riken Pools was the company we wanted to install our pool. We had a challenging yard, and our original choice of pool and location was going to be difficult. After talking everything through with Rick, we ended up choosing a different location and we couldn't be happier that we did. We were also deciding between a 16-foot and 18-foot round pool, and Rick recommended the 16-foot option so we would have more room around the pool for walking and pool furniture. It ended up being the perfect choice. We started the project in September 2025. We knew we wouldn't be swimming that season, but Rick mentioned it was worth waiting to allow the ground around the pool to settle before completing the surrounding work. Fast forward to May 2026, we began preparing for the pavers around the pool. Once the pavers were installed and completed, Rick and his team were at our house the very next day, and the preparation, liner installation, and filling of the pool were completed in just two days! Their communication and professionalism throughout the entire process were outstanding. We did our homework and shopped around with several other pool companies, but we felt the most comfortable with Rick from the beginning. He was upfront, honest, and never made us feel pressured. He took the time to explain our options and helped us find different ways to make our vision a reality. We've now been able to enjoy our own little piece of paradise for a couple of months, and we couldn't be happier with how everything turned out. And the great experience didn't stop with the installation. Kirsten at the shop has been extremely helpful, along with the other employees at the shop. Nick from the pool school has been fantastic as well as he explained the pool, the filter, terminology and always a text away with any questions! Everyone we've dealt with has been friendly, knowledgeable, and willing to help. If you're considering a pool, we highly recommend Riken Pools. From start to finish, they exceeded our expectations. 5 stars all around!

Workers are very knowledgeable and helpful. Friendly kind service…read more From pool selection to installation to service , all has been done well.

Hubby and I love this place! They truly know what they're talking about. And, more importantly,…read morethey really care. We first started going here several years ago when we bought our first pool from them. As first time pool owners, they were fabulous at walking us through everything and setting us up for success. Fast-forward to this past June. A very brief tornado went through our neighborhood, but it was strong enough to destroy our pool. They were absolutely wonderful helping us through the process of getting a quote for the insurance company and lining up people to get the replacement pool put up quickly so that we could have a pool for the rest of the summer. I can't say enough about the people here. They are truly wonderful. I only wish they were closer. As a typical Rhode Islander, Coventry is a hike, so we try to only go up once or twice a year... Lol!

Decided to replace my 21' round pool and Pool and Patio had what I was looking for and work with a…read morefantastic installer. Now if they could just control the weather and give Rhode Island some legit swimming pool weather.

I cannot confirm whether their service is reputable or reliable, but what I can say is the driver…read moreof the vehicle who's number is on the vehicle nearly killed me on route 3 playing all kinds of dangerous driving games. I won't go into detail, but I have to say this was the scariest driving experience I've ever had.

Several with similar names out there but the company I have a few months experience with is…read morehttps://aquatictechma-ri.com/ (Owner Mike). The quality of service is solid but there were two challenges in their accounting system we had to work out: - one caused by detail missing for a reasonable surcharge which I did not understand - a second caused by set up error where weekly late fees were charged for a task not yet delivered. In hindsight the latter is funny but it took a call by Danielle to calm me down!

if i could give 0 stars i would he put in my liner for best pool liners (crooks) and mr vazquez was…read morea willing con man for them pool leaking since oswaldo installed the liner now i must sue him in small claims court and best pool li ers by the way liner wrong size and he did not even know he put it in anyway!

They were knowledgeable and we were very satisfied with how quickly and thoroughly they opened our…read morepool . Thanks Vazquez Best Pool Liners !