I'm a catastrophically disable U.S. Marine. I'm a glaucoma patient at St. Luke's Clearwater. I…read morehave an issue that I need to address. Over one week , I have called . I cannot get through to anybody except front desk. I ask to speak to a supervisor. The front desk, Nancy & Crystal &. Others refuse to pu t me through to anyone. There aren't any other numbers that St. Luke's has that I could call and there aren't any emails that I could find to send an email. I find it very troubling that a world renowned Eye Center would disregard , ignore and invalidate a patient's concerns .. To me , this is bad business practice, ignoring a patient and not even giving that patient a chance to air his grievance is very unethical. Disrespecting anyone by ignoring them is to invalidate them. What you're saying is "you don't matter " . This is the worst type of shame that you can and worst action that you can do to someone .. I can't understand the reason that I am being treated like this . until I can find a way to get to somebody besides the front desk and find somebody at St Lukes , somebody who cares to talk to me . I'll have to rely on social media. Thank you so much. My phone number is 727-308-8144.. all I wanted to do is make an appointment a return appointment for six months. I sat at the front desk in a wheelchair in a lot of pain as I was already at St. Luke's for two hours. My back was hurting very bad. I have a neuromuscular spinal disease . I have lumbar and cervical issues and the pain is incredible every day, .after sitting two hours and intentionally being put through the stress of sitting another half hour while being ignored, I finally left without making an employment .. not at any time , during the time I was sitting there in the front desk did , the staff acknowledge me or say , will be right with you or ask me what could we do? They looked right at me and there were two people there , including the person who is supervisor of the Clearwater location . They ignored me. I attempted to get their attention by saying, excuse me, excuse me, and they ignored me . Finally I got one of the ophthalmologist staff to push me in my wheelchair out to my jeep , because I couldn't sit .in the pain anymo

He was highly recommended, however he messed up my eyes. He did Cataract surgery and gave me 20-20…read morein both eyes, but they are different magnifications giving me double images. Now I have terrible trouble reading and working on the computer which is a major handicap for a CPA. Would not trust him or recommend him.

They moved from Rowan Road to 5425 Water Street, New Port Richey Florida 34652. Their signage is…read moredifferent. They are located in the back portion of the building. Very happy with the front office staff, assistant, and Dr. Urban. I called other ophthalmology offices and they were booked. I needed medical attention as soon as possible. They managed to get an appointment for me the next day. I highly recommend.

From the owner: Ophthalmology Physicianread more

The reviews are accurate--there are many negative experiences for a reason. Despite his initial…read morecharm, he is not skilled in his profession. In my opinion, he should take time off to receive proper training.

My main issue was a drooping left eyelid that was affecting my vision. I chose to have some extra…read morework done as well. I was very pleased at first and Dr. Villanustre said it should last approximately 10 years. However, less than a year later my left eye started to droop again again and 18 months later it's drooping almost as much as before. I went in a few months ago and was advised they would be happy to revise it - if I was willing to pay for the procedure again. If and when I pay for the revision - it will not be with Dr. Villanustre.

I made a $500 deposit for a surgical procedure, but just two days later an unforeseen circumstance…read morearose that made it impossible for me to move forward. I immediately called to explain the situation and requested a refund or even the option to use the deposit toward another service, such as Botox. Unfortunately, I was told no to both. I completely understand that businesses need to protect their time, but keeping a full $500 deposit after only two days -- before any services were rendered or time was spent preparing -- feels extremely unfair and unethical. Life happens, and good businesses show understanding and flexibility when unforeseen situations arise. I'm disappointed that this office chose to prioritize policy over compassion.

Doctor Landon did my breasts 5 years ago and I went back and got them redone just a month ago. His…read morework is amazing and his attention to detail is unmatched. You can tell he really cares about his patients and is very passionate about what he does. His bedside manner is another great thing about him. He takes the time to explain everything to you and makes you feel comfortable and confident in your decision. I absolutely love my results and would recommend him to anyone! Hallie his nurse is so kind and caring as well. She makes the process from your pre-op to your post-op go so smoothly and is always available to answer any questions you might have. I am so grateful I had her throughout this process. Jennifer the patient coordinator is another great addition to his team. She is always so helpful and is ready to help with whatever you may need, he truly has the best team! Thank you Dr.Landon and Staff!

Very professional employees from the moment I arrived to the moment I left. Didn't have to wait…read morevery long for my appointment and was moved from one area to the next with relative ease. All the staff were very, very helpful and the building is nice and very comfortable. Would recommend!

Like a cattle call. It takes months to get in and even longer for cataract surgery. Do not…read morerecommend.