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    Philly Pretzel Factory

    3.3 (10 reviews)
    Open 9:00 am - 6:00 pm

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    Michael G.

    Place a pre-paid order for pickup @ 3:00 PM on Super Bowl Sunday. Weather was 31 dF and sleeting. Line was around the building. I asked a woman in line if this was for pre-paid pickup? She responded yes I waited in my car for an hour. The line only got longer. Had a party to attend at 5:00, so I left and had my daughter come back at 5:45 (the store closes at 6:00). Line still into the parking lot. My daughter finally gets into the store - total mayhem! Rude employees, including the manager! Our order is neither ready or right! I'll be filing a complaint with my credit card company. Apparently, this place ran a total scam on customers. They oversold, under-delivered and hopefully, they'll be out of business by next SB!

    October '16

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    9 years ago

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    5 years ago

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    4 years ago

    Warm, nicely salted, crispy on the outside, soft on the inside. Yum! If you have room in your freezer, the specials are a great deal.

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    4 years ago

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    9 years ago

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    5 years ago

    If you order a pretzel dog they make you pay extra for mustard. It's a g freaking hotdog. Next you want to charge for the bag too?

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    10 years ago

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    9 years ago

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    8 years ago

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    10 years ago

    Great place to get pretzels. We had an issue on our last visit and the manager went above and beyond to fix it. Great customer service!

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    Zigs Bakery & Cafe - Pumpkin cinnamon chip scone

    Zigs Bakery & Cafe

    4.0(86 reviews)
    2.7 mi
    $

    If I had to pick a "comfort spot" in Lancaster County, Zig's would win every time. This place is…read moreone of my favorite lunch stops, the kind where you walk in already knowing exactly what you're ordering because it never misses. I get the tuna melt every single time, and listen... their tuna is unreal. Perfectly seasoned, not too mayo-heavy, toasted just right it's basically my emotional support lunch at this point. I also never skip the seasonal drink special. Today's was the apple chai-der and it was so cozy and delicious. Their drink specials always feel like you're sipping the current season through a mug. Zig's also has an entire cooler/freezer wall packed with soups, applesauce, and grab-and-go meals. My all-time favorite soup is the Tomato Pepper Jack absolutely phenomenal. If you see it, grab two. Trust me. The bakery case? Dangerous. Cupcakes, pies, whoopie pies, parfaits... it's basically dessert heaven behind glass. And then there's my holy grail: the Buffalo Cauliflower. It's a rare find, and when I spot it I buy it in full apocalypse-prep quantities. No regrets. Between the rustic vibe, great coffee, incredible baked goods, and comfort-food lunches, Zig's is one of those places you keep coming back to because it just feels good and tastes even better. Highly recommend!

    Yesterday I bought a small shepherds pie for dinner plus ham balls for tonight's dinner. The…read morechicken noodle soup is in the fridge for this weekend. My husband ate almost the entire shepherds pie by himself...he was hungry and it's good. I just finished eating a chocolate mint cupcake that was so tasty. Their chocolate croissants are fabulous as well. Service was friendly and speedy yesterday. I was there at 4pm so I have found they are less busy at that time of day when I want to buy things to take home. If I lived closer to Zig's I would probably be there more often, but as it is, I am still thankful it's only a 30 minute drive from my home.

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    Zigs Bakery & Cafe - Zig's Bakery & Cafe in Lititz, PA

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    Julius Sturgis Pretzel Bakery - Big pretzel outside

    Julius Sturgis Pretzel Bakery

    4.2(165 reviews)
    1.8 mi
    $

    Last summer, while exploring Lititz, I walked past the Julius Sturgis Pretzel Bakery and…read moreimmediately wanted to go inside. There was only one small problem...they were closed. Fine, Universe. NOTED. I'll come back. Fast forward to an early August Thursday when my Lancaster Adventure Day brought me back within striking distance of Lititz. I remembered my unfinished pretzel business from the year before and worked a visit into my afternoon. This time, I did my homework first! The Julius Sturgis Pretzel Bakery is more than just a place to buy pretzels. Founded in 1861, it's America's first commercial pretzel bakery, and the Sturgis family is the oldest pretzel-baking family in America. The historic building itself dates all the way back to 1784, so you're walking into a legitimate piece of Pennsylvania history. Even better? They offer interactive tours! I was able to reserve my tour online ahead of time, selected the 3pm time slot and received a confirmation letting me know I'd pay when I arrived. For only $6 for an adult tour, this felt like a ridiculously inexpensive addition to my adventure day. Supposedly, I was also going to learn how to twist a pretzel. An interactive food experience AND some Pennsylvania history for $6?! Heck yes! Let the countdown begin! Traffic getting into Lititz was a bit challenging that afternoon, but I pulled in right on time for my 3pm tour. I found metered street parking within a short walk of the bakery and paid about $3 for an hour and a half, which gave me plenty of time for the tour and some shopping afterward. I checked in at the desk just inside the door, paid my $6 and headed directly into the tour. Our guide was energetic, engaging and really good at keeping both the adults and the little kids interested. The tour lasted about 25 to 30 minutes and covered the history of Julius Sturgis, America's pretzel-baking history, the original ovens and how pretzel making has changed since the bakery opened in 1861. Then came my favorite part...WE GOT TO TWIST PRETZELS! Everyone received a piece of practice dough and our guide walked us through how to roll and properly twist it into that iconic pretzel shape. Learning the history and meaning behind the different steps of twisting the pretzel was probably my favorite part of the entire tour. One important thing to know ahead of time: you aren't actually making an edible pretzel during the tour. The dough is strictly for practicing the twisting technique and gets discarded afterward due to food safety regulations. I was a tiny bit disappointed because I had visions of proudly eating my handcrafted masterpiece, but once I understood why, it made sense. But what DID I get to keep?! My OFFICIAL PRETZEL TWISTER CERTIFICATE! Listen, I'm a kid at heart. You give me a certificate announcing that I have successfully learned how to twist a pretzel and I am going to treasure that thing like I just completed an advanced degree in carbohydrates. I'm absolutely framing it. And I'm absolutely hanging it somewhere among my legitimate professional certificates. After the tour, everyone received a small bag of Julius Sturgis hard pretzels and was encouraged to explore the bakery store. They had all kinds of pretzel goodies and souvenirs, including pretzels, shirts, aprons, magnets and other fun little mementos. I found the prices surprisingly reasonable for a tourist attraction. Since I couldn't eat the pretzel I twisted, there was really only one responsible course of action...buy a soft pretzel. And it was fantastic! Their soft pretzels are baked fresh on-site using Julius Sturgis' original recipe, and mine was fluffy, warm and generously covered in salt. It was my first Julius Sturgis soft pretzel and a pretty fantastic way to finish the experience. For $6, I thought the Julius Sturgis Pretzel Bakery tour was an awesome little experience. It's interactive, educational, inexpensive and extremely family-friendly. There were some very young kiddos in my group, and our guide did a great job keeping them involved and entertained. Would I take the tour again? Probably not, simply because I feel like I got the full experience the first time. But should you do it once? Absolutely! It's Pennsylvania history you can touch, twist and then celebrate afterward by eating a completely different pretzel someone else professionally made for you. And you'll have the certificate to prove it!

    Cute little storytelling tour that lasts just under 30 minutes. You learn some history and get…read moredough to shape your own pretzel, but you don't get to cook it or take it home. At the end, they give you a small bag of hard pretzels. The storytelling was good and the workers were friendly, but I wasn't too impressed. It's a small, cramped space, and I'd recommend the tour for kids 8 and up. Our group had several kids ages 2-5, with lots of crying and screaming, making it hard to hear and very difficult for the storyteller. You can reserve your tour online, and they start on time, so keep that in mind. There is street parking and a few spots in the back, and we had no trouble finding a spot. There's a gift shop available and fjeu also sell soft pretzels and other snacks. Overall, it's a cute and cheap activity if you have an extra 20-30 minutes.

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    Julius Sturgis Pretzel Bakery
    Julius Sturgis Pretzel Bakery - Original oven, flipping the pretzel

    Original oven, flipping the pretzel

    Julius Sturgis Pretzel Bakery

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    Philly Pretzel Factory - bakeries - Updated August 2026

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