The owner is super knowledgeable and will make sure you get the best quality possible and keep you…read moreinformed over the process every step of the way. I had him come out for an estimate on a really burnt gold colored over 50 year old Lazy Boy chair that was my great grandmothers. He made sure we knew pricing without sugarcoating it. He gave us a quote for a slipcover. But we decided to schedule a full upholstery with redoing of the foam work. He even offered if I wanted to work on it myself as I already tried that he could give me tips or work on it in his shop. I will give that job over to the professional!! I am currently on his wait list to get the chair reupholstered and can't wait to see the results.

For many years I've considered reupholstering a few pieces instead of buying new. Yelp led me to…read moreByrnes Upholstery. They've been so helpful through the process and it's a pleasure to work with them. I'm excited to re-use pieces I love instead of buying new and then having to figure out what to do with my existing furniture.

These folks are the greatest! Sunny offered many suggestions and ideas to help make my project…read morebetter than I had ever imagined. And she's super friendly and funny. A real joy to work with. Her team also contributed ideas and executed with precision. Makes me want to reupholster some other pieces!

From the owner: We do upholstery designs for home furnishings/antiques, commercial restaurant, hotel, church, bars,…read moreentertainment, schools, hospitals, clinics, banks, stadiums, gym furniture, office along with, boat & marine life

Helpful advice, friendly, good selection , business has been open for many years ,quality productsread more

I just received my chairs, ottoman, sofa and pillows from Custom Upholstery and they did an…read moreINCREDIBLE job. They matched exactly what I wanted and were a pleasure to work with. Everyone who I encountered was extremely kind, helpful and excited to be working on my project! Their attention to detail, friendly attitude and willingness to go the extra mile for their customers is what sets them apart. They are THE place to go for Upholstery! I am absolutely thrilled with my new furniture and am so thankful to Custom Upholstery for giving it a new life! Update: it has now been months with my new furniture and my pieces have only gotten better. I am so thankful to Custom Upholstery for their fantastic work. There is no bunching, moving of the cording, or any other issues that normally come with time. They truly did a phenomenal job and it shows with time!

Amazing shop! These…read moreguys are great! I needed to repair some kitchen cabinets so I took them to Home Depot. As I was speaking with a customer service representative, a customer stopped and told me to go to Furniture Pros in Urbandale. Man!! He was right! I found their shop easily enough, and the guy there was very friendly. He looked at my cabinets and said he had the materials in stock and could fix them both for $60!!! Everywhere else I looked was closer to $200! I had another request if they could fix them in a couple of days. He said he would try but it might be difficult because they were shorted staff that week. The next day, I got a call by 12 pm saying the cabinets were ready! When I picked them up, they looked great! I couldn't even tell them apart from the original ones. Amazing service, excellent quality, and a very reasonable price. It doesn't get any better than that!! I definitely would recommend!!

What a disorganized mess of a company to do business with. I had many items damaged from a moving…read morecompany that didn't use moving blankets or take care of my things. I contacted them for an estimate of repairs to provide my lawyer. I had many many back and forth calls with the ladies in the office trying to arrange the estimate. I'm talking to one woman making progress one day and a few days later a new lady calls me and has no knowledge of what was discussed before. One of the first things they did was contact the moving company who damaged my furniture to tell them about the situation. I already tried to work with them and they proved imcompetent at following through with resolving the matter. Odd that I was not asked before they did this. Then they didn't realize that an at-home inspection would be needed considering the size and quantity of items. So after several weeks wasted of back and forth calls they finally put me in the schedule correctly to then wait another month for the scheduled estimate date. The estimate was completed. Then the office sent me a bill. I had not expected to be billed because they never communicated to me that there would be a charge. I understand they want to be billed for their time doing the estimate and that's fine. But they need to communicate things like this to their customers. I asked about this and there was no apology or acknowledgement that they screwed up. Their office staff is clearly incompetent and extremely difficult to work with at all stages of the process. I'll take my business elsewhere.