i cant say enough good things about this place. I am on tour and needed merch and had 2 hours until…read morethe show also didn't have time to pick it up. they printed a bunch of shirts and embroidered a bunch of hats then brought them to me at the venue. literally saved my night.

This was my 3rd time having work done. The first two visits/jobs were done just the way I requested…read more& looked great! This last time however. Not so much. Extremely disappointed with the finished product. It was my American Legion Cap. Nearly 3 years ago I took my Legion cap in to have the word "Commander" embroidered on the side. Gold letters. Came out perfect. Last week returned to have "Past" embroidered above, in smaller letters. When my cap was sent back to me. The word 'Past' was way larger than requested. Shocked. Not at all what I wanted or how it should look on the cap. So upset & displeased. I cut out the stitching myself. UPDATE: This business did get back to me to redo/refund. However, I will not take my cap back. As I do not wish to take the chance of having it damaged.

I wouldn't order anything from them again. This experience has left such a bad taste in my mouth…read morethat I can't recommend anyone else use them, either. TL:DR; if TGE screws up, they are not interested in doing anything to make it right. I ordered 10 shirts for a school club/team I am in charge of. I submitted a design using their online designer and coordinated with a sales rep (Tara) to get individual names on the back. Five days later, I approved the artwork and checked to make sure all the names were spelled correctly, which they were on the approval form. Approved. Two weeks later, I had no word from TGE. I emailed Tara again and she tersely informed me that getting the garments in was taking longer than usual ~because COVID~ and they should arrive by 10/05. This is definitely out of TGE's control, but Tara was clearly annoyed I was bold enough to ask for an update. No shipping notice or info was provided. And yes, one of the shirts had the wrong name on it. The name was right on the artwork I approved and wrong on the shirt, which means someone was simply careless when printing my items. It also means not all of my girls have their shirts and my wait for the correct shirt is two weeks, minimum. And what does TGE's stellar customer service have to say about it? Megan and Nora have repeatedly reassured me that they will ship me the correct shirt at "no extra cost." As if I'm supposed to be thankful that they are getting me the correct item weeks later due to their own carelessness. I made it clear I expected some type of discount applied to the invoice to make it right, they reiterated that they were "covering the cost of obtaining, printing, and shipping the correct shirt." Well, no shit.

I needed basketball jerseys for my rec team and was referred to The Graphic Edge by someone else in…read moremy league. I must admit the first jerseys they sent us were not what we thought they would be. The issue was the printing and the jersey fabric (which was more like a mesh than a solid fabric). I wasn't happy with the initial order, and got in touch with them about a refund or reorder. They worked quickly with me to resolve the problem, and get us new and improved jerseys. Just make sure you communicate with them up front about what you are looking for. What I really appreciated was there customer service and helping to fix the initial order with cost to me and my team.

Fantastic customer service! Made something I needed a priority and the end result was better than…read moreI imagined. I will be a repeat customer!

From the owner: T-Shirt Printing, Apparel Printing, Graphic Design, Promotional Products, Custom Printing, Low…read moreQuantity, Quality, Custom Tee

I learned about this place through Yelp event I attended. This was a really fun event! I got to…read moremeet Ashleigh and Elena, the owners of this shop. They were super nice and Ashleigh showed us how to screen-print our own shirts. I really enjoyed learning how to do it. It was fun and easy to do and the shirt designs were so professional-looking. We got to choose from four different designs and choose the color and size of t-shirt we wanted. I always love events where there's a make-and-take. The shop is really cool and has a lot of fun designs for t-shirts. They also sell coffee mugs and drinking glasses with a Des Moines logo that Ashleigh designed. Another great thing about their merchandise is that it's all so reasonably priced unlike a lot of other t-shirt places out there. They also do mobile screen-printing. They can come to festivals, small parties and corporate events and people can print their own t-shirts. That's such a cool idea! I can't believe nobody thought of it before. You have to come and check this place out.

The Side Garage is really rad screen printing shop that pops up around town at festivals and…read moreevents! Much like a food truck, for design and printing.. Crazy idea right! That's just one reason I love it! They let you be hands on and see the cool process of what they do! Each time I have seen their pop up customized print shop at work it has been unique to the festival or farmers market they have been working in! I have never seen anything like this and I think it's totally crazy and awesome! They also do design services. If you want to find out where they are popping up shop, keep an eye on their website or facebook page. And go get your hands dirty!

I found this company to be very attentive to details and the price was the best. Great quality also!read more

From the owner: Here at Thread Chemistry we specialize in embroidery and printing apparel as well as promotional…read moreproducts on anything from wood, metal, & glass to, ceramic, acrylic, and more. Shirts, hats, hoodies, tank tops, jackets, coats, tumblers, umbrellas, cell phone cases, candles, magnets, pop sockets, tote bags, fleece blankets, coasters, fanny packs, and the list goes on! If your a new business and are looking for a logo designer we also do graphic design!! Finally, we also do vinyl decal designs for store fronts, company cars, work trailers, or just for personal use like decals & stickers on your snowboard, skateboard, laptop, or anything you can think of, we can decal it! We like to think we are a one stop shop for any new or existing business to give a fresh new look or a 'face lift'. Appearance is everything! Especially customer first impressions so let us help you achieve this with package bundles, discounts, and one on one customer assistance with one of our trusted teammates to put your business above the rest!

WORST customer service ever. They do not answer emails and were difficult to reach by phone, their…read morewebsite is a joke. Dropped off personal items to be embroidered in SEPTEMBER... called in NOVEMBER for a status update and was spoken to so rudely by the owner that I immediately drove and picked up my items. They were not completed or even started. Heaven forbid as a customer you ASK a Question... the owner accused me of offending his "integrity". He must get questioned alot.... he clearly has some issues. Take my advice... I don'y often bad review any business...THIS one deserves it and does NOT deserve your money.

From the owner: For over 40 years we have provided quality custom apparel for local businesses, sports teams,…read moreorganizations, and more. We pride ourselves on providing quality products, friendly service, and prompt fulfillment. We have also been helping business owners build their brand and get recognized with eye-catching promotional products such as pens, mugs, koozies, and more. If you can imagine it, we'll create it. Call us today to have any fabric imprinted with your own personalized touch.