Life-Changing Care at Phiz Spa If you know me, you know my fasting story. Consistent, clean intermittent fasting completely changed my life. My body healed in ways I didn't expect--aches disappeared, migraines stopped, my energy soared. It truly felt like I had discovered the reset button for my health. But then... perimenopause arrived. Along with it came consistent hip pain and those life disrupting hot flashes. Both of these perimenopause symptoms were disruptive and intensely frustrating. That's when I started working with the team at Phiz Spa and added peptide therapy to what I was already doing with fasting. And here's the wild part... I woke up recently and realized something: my hips haven't hurt in weeks. Weeks! I didn't even notice when the pain quietly disappeared. On top of that, my hot flashes have dramatically calmed down. Where before the hot flashes were aggregating and fully disrupted my train of thought or sleep, they are barely a blip on my radar now! For me, fasting will always be the foundation of my health--it's the game-changer that transformed my body. But adding peptides through Phiz Spa has been an incredible complement. It feels like my body finally has the support it needs during this perimenopause season. Knowing these peptides support collagen, muscle repair, and recovery makes the changes make sense. What I appreciate most is that the team here truly listens. Erin helped me find solutions that support my body--not just quick fixes. If you're navigating midlife changes, stubborn aches, or just want to feel like yourself again, I can't recommend Phiz Spa enough. **Fasting changed my life. Phiz Spa helped me take it to the next level. read more

What a fabulous spa! Wonderful service, first class attention to detail and every aspect of my skin care. Having the hair removal done was the best decision ever! read more

First timer at Phiz...I saw Erin and I love her spunky, no-nonsense personality. First off, the place is very nice and cozy. The spa "table" was like lying on a puff of clouds. I could have easily napped. Erin is knowledgeable in her "craft" and didn't try to upsell services as I was still on the fence about a few treatments that she offers. I thought I had posted a review already? No matter. When I get brave enough to have my face needled to kingdom come....I will head back to PHIZ!! read more

Wow, I just got off the phone with Erin the owner of this business. My heart is racing, my hands are shaking. I tried to end the call 4/5 times. Holy Wow. I've been around the block, I'm old :-) and I can honestly say I've never had an owner of a business need to be right so badly. She was condescending, disrespectful, combative and downright unpleasant. I'll save you the gory details, but in short I was upset they charged me full price for a service without verbally disclosing they were going to charge me. Erin said they told me on the phone when I made the appointment, which is untrue. She said they emailed about their cancellation policy. I told her I didn't open the confirmation email (because my appointment was the following day). She said you should have read our website .... I said I didn't have time to review their website .... or even thought to read their "cancellation" policy. When I texted the next morning around 6:00 am and said it would be better if I could move my appointment to the following week. I was told no problem at all, that they let the stylist know, and someone would call me back to reschedule when they opened, and they did. Not one mention during those interactions of the fact they were going to charge me full price. I told Erin if I would have known, I would have worked it out so I could have been there. She said, Oh! So you could have made it! And accused me of trying "to take money from her staff." Wow Mind you, this appointment to tint my eyebrows is probably no more than 20 minutes. Today, on the phone, I finally just told her to keep my money because she would not let me talk. At one point I said, just listen to how you are talking to me. After the snotty text messages, and this terrible phone call, there was no way I wasn't going to share my experience in this review. She said don't threaten me; and I said oh heck yeah, this is exactly how customers share a very bad experience. I told her I was doing her a favor when I requested a face to face to discuss my feelings that her policies were not transparent (she couldn't meet face to face, but called me). She could have just said, I'm so sorry you feel you weren't well informed, how can we fix it, we would like to keep you as a new client. But she proceeded to accuse me of trying to "take down a small business" and that "I was trying to get away with getting my money back." Erin needs to learn some conflict resolution skills and business customer service 101, don't scold new clients and sometimes it is okay to acquiesce. (It is very apparent Erin is the type of person who will have to respond and she will share that this encounter was all my fault, I have read some past negative reviews, but it doesn't even matter who was at fault, the way she treated me was unprofessional.) I hope that $50 was worth it. read more

I had a phenomenal facial that was not only relaxing, but took years off my life. I enjoyed the beautiful environment and appreciated the professional and friendly staff. i will be making regular appointments with this team of highly trained professionals who value my health and, most importantly, they value me. read more

My wife purchased a $100 gift card December 2019. Then Covid hit. We helped their business survive. They said it expired. I agree. They said not to worry! Great! But later I reached a different person, she wouldn't honor it. To date, they have my $100. To date, zero services rendered. Gift cards cannot expire in Oregon! read more

Phiz Spa - Thank you DOJ! - Day Spas Near Me - Salem, Oregon

Clean, kind and caring staff and great service. I was made to feel at ease almost the moment I walked in. I'd never done a spray tan before and I've already been back a couple of times. I definitely recommend this business. read more

I went here for a facial a few weeks ago and had a great time. It felt very safe given the state of the world right now. The facial space was very peaceful. It was a little weird to get extractions done before any cleansing (but this was not the main focus of the facial) however, the whole process was very relaxing. I had a nice face mask applied and a great hand and feet massage. The use of hot towels with essential oils was great and made for a very soothing experience. Overall, the best facial I've been able to find here in Salem, and would highly recommend it for anyone looking to distress and have a relaxing treatment! read more

I had a really great experience at Phiz Spa. Aimee, who works in the front was very welcoming and kind. I scheduled a Brazilian wax so you could imagine how nerve racking it can be for your first time. Erin was great at explaining everything she was doing and the environment was relaxing. She's very personable and made me feel comfortable. I already booked my next appointment for next month! read more

The spa was very understanding and accommodating about the mistake that was made with my eyebrows. It was fixed before the day was up. I appreciated the helpfulness and communication provided by the owner/manager. (Sorry for the delay in this update...I thought I had already posted it) read more

We certainly gave Phiz Spa a run for their money! All four ladies of the bridal party came in at the same time and got nails, and tans done. Phiz Spa was organized, welcoming, clean and prompt. We thoroughly enjoyed our experience and they made us feel right at home. Would certainly love to be back again! read more

Second time here. SO CUTE! Erin is incredibly nice. Very relaxing. I got the $50 deluxe pedicure. Probably would just do the basic or classic next time. If you like a strong massage as a part of your pedicure this probably isn't the place for you, but the quality of work, products used, calming atmosphere, and over-all experience is well worth returning! This is a GREAT place to take friend's and have a girls day socializing and having treatments done together. There is a balcony and seating area that is cozy. Erin plays soothing music, offers you tea or lemon iced water, gives you a hot pack for your neck, and has big cozy recliners to sit back in while you get treated like royalty! I'm certainly a fan. She offers an assortment of treatments, including waxing and spray tans! read more

Caring for my skin is something I had to learn but Erin has taught me cleanse then moisture, then have a service such as a Custom Facial and relax for an amazing hour of personal care. My "over 65" face looks great and my spirit is calmed after I see Erin. You really should call her! read more

I Love Phiz Spa! I have been a client at Phiz for more than 5 years. Professional services with kindness and comfort!

I had an IPL treatment done on my face...what a difference! Erin was amazing! Highly recommend. read more

Phiz Spa - Day Spas Near Me - Salem, Oregon

This is my number one go to place for anything. I got my first Brazilian here and i felt so comfortable instantly. They are very professional and yet you feel like they are your friends. I was very nervous my first time and they told me about their first experiences which relaxed me instantly. I have gotten my eyebrows and eyelashes tinted here as well and they turned out amazingly. This is my complete number one for all spa treatments. read more

Erin is a master at her craft She waxes me to perfection and somehow manages to make my eyelashes pop with her tint procedure and believe me there are not many lashes read more

I had my first Brazilian here back in June. Even though I was excited, it's still pretty scary. I was scheduled with Erin since it was my first time. I went with a friend for moral support. Erin was amazing! She was very kind and made sure that I knew exactly what was going on before she did anything. Beside the pain, it was a great experience and I've rescheduled every month since then. Erin also noticed my eyebrows and we decided she would wax them the second time I went in. I've had my eyebrows done by many people in my life, but Erin has done them better than anyone else! I also recently went in for a facial and felt soooo relaxed and cleansed afterward. Not only is she amazing at everything she does, she is super sweet and generous! My mom and cousin went in for facials by Carrie (I believe that's her name) and they absolutely loved it! Erin and her staff are wonderful and I would recommend anyone to come here. read more

Phiz Spa - My eyebrows from today :) - Day Spas Near Me - Salem, Oregon

Be careful! Don't talk or chew too loud at Phiz Spa! After years of loyal patronage, Erin, owner of Phiz Spa, suddenly began attacking me verbally (and in one case, physically by cutting my finger during a manicure). She began making unfounded accusations regarding my "inappropriate behavior" in her salon, including speaking with other clients, all of whom were friends of mine - oh no! Another complaint is that I chew too loudly and asked her to change my service once (in two years) after I arrived at the salon. After I responded to her latest round of insults, she suggested I receive services elsewhere. This is absolutely fine with me, however I have an outstanding $80 gift certificate that she refuses to refund. Sad that she's so strapped for cash that she can't make an exception to her inflexible salon "rules." read more

I went to Phiz Spa for my second visit. When I made my second appointment with them, the cost for the service was advertised as $60.00, same cost as my first visit. I went in, had my treatment, felt very relaxed because it was done well, and then am handed the bill for $85.00. I ask for clarification and why I wasn't notified about the price change before my service. The Aesthetician told me they had discussed changing their prices for 2-3 months and they advertised on social media and in the office. I explained I don't follow their social media nor ever saw any posting about an increased price at their location. I asked why they didn't notify me and why they stated $60 on their website when I made my appointment. If they knew about the price change for months, that should have been advertised verbally to me or on the website. She responded "well, we didn't message each individual person. The best I can do for you is charge you $75." Frustrated and no longer relaxed, I just paid that price. I would have spent that much anyway since I had initially planned to tip her. After this interaction, I went onto their Facebook and Instagram. I could not find anything on either page about their price changes. There are so many things this business could have done to remedy or prevent this situation such as honoring the price or directly informing their clients about the price change. The owner did end up calling me a couple days later, gave a kind apology, and explained the reasons that led to them overlooking the communication of the price change. I do appreciate that. read more

I chose Phiz Spa upon the recommendation of a friend. As part of a day off for my birthday, a facial with Erin was part of my relaxing day. I'd had a pro facial before a few times. But Erin's was the best! She's sweet, friendly, and clearly loves her clients, and creating a comfortable, relaxing, and beautifying experience for them. She shared just the right amount of info about her products, methods and options. It was an hour of laughing and relaxing! I'd recommend this to everyone. read more

The best facial I've ever had! My experience was so relaxing and my skin is glowing. I highly recommend the hydraFacial!

My wife booked a brow and lip waxing yesterday with Carrie and she was so excited to tell me about her wonderful experience. She said that Carrie was very thorough, offered her a hot towel, cleansed and massaged her face after. She will definitely be coming back. read more

This review is only based off my masseuse, Christina. Christina has given me two deep tissue massages and they are nothing but excellent. When I have had deep tissue massages, from other spas, I have had to ask several times throughout the appointment for more pressure. Not with Christina! Both times I went in due to having horrible pain and both times I have walked out with the pain gone. I am truly impressed by her! read more

Awesome. Hard to say a Brazilian would be relaxing, but it was! Very professional staff and relaxing environment. I'll be back for sure!

I had a great experience at Phiz. It's a cute, clean and peaceful environment. And I received excellent, professional service. Congrats to Erin and company on her new business! I see many successful day ahead. read more

Regularly have waxing done here and just got my first spray tan! My absolute favorite spa in town! Erin is awesome and always takes time to make sure you're happy with your service. My first tan was last week and I couldn't be happier, I think I'm addicted now! Perfect tan for a wedding this past weekend- looked natural even in the middle of winter! Thanks for the great service! read more

Erin does a great spray tan! Beautifully decorated and comfortable spa. Erin is friendly and professional. Highly recommended!

Erin worked her magic with her spray tan on me. So completely happy with my tan. She was so sweet. I would recommend anyone I know to go here for any services. I will be getting other service done here in the future. Already have my second appointment scheduled. Thank you Erin!! read more

Love, love, love this place. Erin's pedicures are amazing and her facials are relaxing and rejuvenating. The products are great and I can not wait to go back. Thanks Erin! read more

I love Phiz Spa, the girls there are all great at what they do. I highly recommend Phiz Spa if you want a wonderful relaxing massage or facial! read more

I got a spray tan from Erin. The appointment was very rushed- felt like I had to frantically undress since she was in a hurry (I showed up 15 min early). The tan turned out pretty well overall, however, my wrists were quite dark and my hands were left completely white- not a great look. I evened it out at home with self tanner. read more

This was my first time going to Phiz Spa and it was great! Carrie did an excellent job with my facial & took into account any concerns I had regarding my very sensitive skin. I didn't have any redness or a rash like I've had with other places that over exfoliated my skin. I loved the mini-massages you get while your masks set. All in all a relaxing, wonderful experience. I'll definitely be back! read more

Perfect massages great pedi and helped out with a other spa screw up. Making my mom's birthday a great day thank you so so much

Fabulous! Erin is awesome! I have gone to here for manicure, pedicure and waxing and she does a great job. Especially with a Brazilian. Her shop is so nice and relaxing and Erin puts you right at ease. I highly recommend any and all of her services. read more

I'd been going to Phiz Spa for my massages for years. In fact my kids would occasionally give me gift certificates since they knew that's where I went most often. Not to say they were the best I'd ever had, but they were consistent and always nice to deal with. One of my daughters gave me a gift certificate for my birthday in March of 2017. Because of a new job and all the craziness that comes along with it, I wasn't able to use it in 2017. But with a long planned tropical vacation coming in April, I booked a massage once again with Phiz Spa. While talking to individual on the phone I told her that I received the massage last spring as a gift from my daughter, but hadn't been able to use until now, and I was excited to get a deep tissue message due to the stress of the new job. All was fine, she booked me for my appointment on April 11th, told me to print the certificate and bring it with me when I came in, and I was good to go. The following week I arrived for my massage appointment, filled out the paperwork, (which includes birth date), and everything was going fine. The masseuse did a great job but when I went up to the counter to square everything up the manager informed me that my gift certificate had expired on March 11th. I looked at the gift certificate and showed here there was no such language stating an expiration date, she informed me it was on the email in the fine print and I must have missed it. I couldn't believe it. It was exactly a month to the day that it was purchased and after asking her if she could honor it she said no. I told that I didn't think it was right that it could expire as Phiz Spa had been paid in full, there was no loss or impact to them whatsoever. The money my daughter had paid Phiz Spa surely didn't have an expiration date on it. Furthermore why didn't they mention it while I was making the appointment? I looked at the email when I got back home and sure enough it states it in the fine print. I hope it was worth it Phiz Spa. They lost a customer and I won't be recommending them to any of my friends or family in the future. read more

Erin (owner) has given me MICRONEEDLING treatment 2x in the last 3 mos, and the results have *by far* exceeded expectations. I'm 34 and have had hormonal acne all my life. Then, about a year ago, a traumatic event elevated my stress hormones and caused an explosion of cystic acne that scarred my face and killed my confidence. When I first saw Erin, I was really broken out, so she gave me an acne extraction facial before microneedling... Wow! Within 48hrs, my acne was GONE; scars visibly reduced, and my skin was supple and glowing. Totally effective as an all-in-one treatment for wrinkles, scars, and aging/collagen production. Even the zits she had to lance healed up, almost immediately. And it DOESN'T HURT OR MAKE YOU BLEED; slightly uncomfortable in some areas, but nothing like the pics you see by Googling "microneedling"... My face wasn't even that red, and I'm vampire-level pale. So don't fret, don't Google - just call Erin @ Phiz Spa! read more

Wonderful experience. I was visiting Salem and needed a last minute manicure. I found the whole visit great. Staff was friendly, helpful and attentive and the atmosphere was calming. Would highly recommend. read more

After realizing I wouldn't be able to make my early morning appointment due to the snow and ice storm that ended up being projected worse than I expected, I called and left a message I wouldn't be able to make it due to the snow and ice. Mind you I live 40 minutes West of the Spa where we were hit with the storm early morning and driving was NOT safe for me. I was shocked to see they charged me for canceling last minute due to weather conditions (weather conditions I can not change). I was told the staff made it no problem and other clients called days ahead of time to reschedule. Not only was I met with NO understanding but I was compared to others that my actions weren't just. I am now being penalized with a fee for taking my safety first. Up until the time I called and left a message the night before, I was going to be able to make it. I am not going to risk my safety for a Brazilian. I will not be returning. This is NOT the way to treat a customer. read more