1. Sonja John Esthetics

    1. Sonja John Esthetics

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    Salem, OR

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    Sonja John Esthetics

    4.6 (10 reviews)
    Closed 10:00 am - 4:00 pm
    Updated 2 months ago

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    Services - Sonja John Esthetics

    Acne treatment

    Anti-aging

    Pore cleansing

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    Recommended Reviews - Sonja John Esthetics

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    1 year ago

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    Sonja J.

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    1 year ago

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    Sonja J.

    Thank you Melissa! It’s a pleasure working on your skin!

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    1 year ago

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    1 year ago

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    Sonja J.

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    1
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    1 year ago

    Terrible service, unsanitary conditions, very expensive. Questionable results, and dangerous product lines

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    Sonja J.

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    1 year ago

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    7 years ago

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    7 years ago

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    Sonja J.

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    7 years ago

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    7 years ago

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    I received 6 rounds of laser on my face and chest from these people two years ago. All the hair on…read moremy face is still there. Moreover, they used an excessive amount of force when pressing the laser against my skin. At the time, I was ignorant of the process and did not know this was not how laser worked. I believe this was deliberate sexual assault. When I spoke about this to my plastic surgeon, he seemed to think that perhaps these people did not know how to use the laser. Paul has responded saying that I did not complain at the time. This is a deliberate falsehood. I complained that he used too much force, then I complained that his wife used too much force, and eventually I gave up and allowed neither one of them near my breasts so they could not harm me that way anymore. Paul has also said I was abrasive, directly contradicting his remark that there were no complaints. Finally, Paul claims that more than 6 rounds of laser should be necessary for full reduction -- however, the laser did not remove a single hair.

    I drove an hour to have Paul give me a fibroblast treatment on my upper and lower lids. Soooo worth…read moreit! I was impressed by everything, especially the precision it took to do this treatment around my eyes so thoroughly. My right eye had been numbing for a while, so I couldn't feel much at all. Left eye wasn't numbed enough, so that kinda hurt, but still totally worth it. The results are so awesome! I can finally do my eye makeup like I used to!

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    Beware. Patients are unable to reach Valley View Dermatology by phone to schedule or confirm an…read moreappointment, or to get medical help in an emergency due to a failing phone system. I tried calling this office 2 weeks ago to confirm an appointment for our family. After 20 minutes of being on hold, I had to hang up to tend to the needs of our severely disabled, legally incapacitated daughter - also a patient of VALLEY VIEW DERMATOLOGY. My spouse tried calling VALLEY VIEW DERMATOLOGY this morning to confirm our family's appointment for tomorrow and was put on hold for a total of "1.5" HOURS over 3 attempts. During that time, no human, or recorded human, came on line to apologize for the wait, give an option to leave a message for a return phone call or anything. Totally frustrated, I decided to send an URGENT email to VALLEY VIEW'S "information" email address that I located on their website. In the subject line of my email, I put "Urgent." I knew this would get someone's attention, and it did. In the body of the email, I stated the details of what we were experiencing when trying to reach the scheduling desk. Within a few minutes, someone emailed me back - didn't bother calling - and asked if they could help me. The person stated in her email that VALLEY VIEW had a "firewall" issue with the phone system today. I immediately emailed back, asking: Did you also have a "firewall" issue 2 weeks ago when I called and was put on hold for 20 minutes and had to hang up to tend to the needs of my medically fragile, disabled daughter? Did you have a "firewall" issue occur 2 months ago when someone left a ONE STAR REVIEW on GOOGLE complaining about not getting anyone to answer the phone at VALLEY VIEW, stating that they were leaving VALLEY VIEW and going elsewhere? While I was sending my email response, someone finally answered the phone after 40 minutes of my hubby being on hold for his "3rd" attempt today to reach someone. My husband explained that he had been on hold forever, and desperately needed to confirm our family's appointment for tomorrow. The person told him that VALLEY VIEW did NOT have us down on the schedule for tomorrow...... We live in Boring and Dr. Swift's office is located in Salem, a one-and-a-half hour drive from our home! Had we just shown up for this appointment tomorrow, because we couldn't reach the office to confirm the appointment, we would have spent a total of 3 HOURS driving there and back for nothing. My spouse asked to speak to the Office Manager and was given her voicemail. He left her a message. A few minutes later, Robin, called me. I explained in no uncertain terms that it was inexcusable that we could not reach anyone to confirm our appointment for tomorrow over a 2 week period. Robin went on to say that their outdated phone system "is on the list" to be replaced this year. Robin said "it takes time to find the right system and not make a mistake, etc." She went on to say, that they replaced their outdated Medical Records System last year, and this year was the phone system.. I explained to Robin that we would NOT stop reporting this massive office failure to their headquarters and others. If VALLEY VIEW does not have a fully functional phone system in place today - and every day during business hours - then all patients should be sent an alert notification letter immediately with an alternative number to call when needing to conduct business. So, as my "first step" in forcing change at VALLEY VIEW DERMATOLOGY, I am going to share the email address as a way to get helped when you have been put on hold for more than 5 minutes: info@valleyviewdermatology.com. If no one responds to your email, call the Office Manager, Robin, at: 503.566.2069.

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    I've been getting massages for over 40 years, and I was really looking forward to a foot soak and…read moremassage at LaLumiere after reading the Yelp reviews. Unfortunately, the experience was terrible for the following reasons: 1. On the page under "Massage Enhancements - Epsom Foot Soak" the business promises an Epsom Foot Soak for new clients to enjoy while they fill out paperwork. I arrived 15m before my appointment and asked about the foot soak. The receptionist was not at the desk, so the question was posed to a massage therapist who showed up and said that the receptionist was preparing it. I was given paperwork to fill out which I did without the aforementioned foot soak. 2. When I was shown to the massage room, the foot bath was there, and I asked whether the 15m foot soak would be counted as part of my massage. The therapist, Anita, left the room for 10m (part of my massage time now) and came back to say that the foot soak would not be offered. Instead she said she would add on a paraffin treatment for my hands and feet. 3. The actual "deep tissue" massage was a lot of petting and short superficial strokes. She did identify and dig in deeper to sore glut muscles which helped relieve some tension, but it was not the deep tissue massage I had expected, and she did not address my primary concern (bursitis). 4. She ended the massage after 50 minutes (minus the time she left the room). 5. She never followed through with the promise of a paraffin treatment. Even though I was offered a discount, I left more stressed than I arrived. This is not the way to treat anyone. Never promise something you can't deliver.

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    Sonja John Esthetics - skincare - Updated July 2026

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