The last time I ordered food here, they ran out of beef broth, which is ok. But instead of calling…read moreme to advise me so I could choose a substitute or cancel the order, they sent a veggie broth instead that was grossly lacking in flavour and then gave me a hard time when I called them out for it. The previous time, I ordered extra meat which they forgot, and again, they acted like it was somehow, my fault. I'll never give this place another penny.

Great Waterfront ambiance - decor was pleasant and airy…read more We shared a variety of spring rolls - crisply and delicious. 4/5 I had the chicken Banh Mi - Brad was fresh and crusty in the best way, the ingredients were nicely balanced 4/5

The food is so nourishing. Service was fast and friendly. Restaurant set up was quite friendly…read morefor dining conversation as well as clean and tidy. 2 thumbs up. I will definitely go again.

An absolute gem in Nanaimo!…read more upon the recommendation of a very good buddy, on my way to tofino, i passed by nanaimo for a hearty lunch in this family owned Vietnamese restaurant. Staff and owner very hospitable and welcoming! never in my wildest imagination did i expect to find excellent Vietnamese food the city of Nanaimo. this restaurant puts many Vancouver restaurants to shame. Their level of dedication to their craft is admirable and impressive. For appys...We started with fried wontons and the beef roll. My on my, the wontons were crispy-liciously goood! They were not your typical chinese fried wontons...the wrapper is paper thin and had a yellowish colour. And its because they used the spring roll wrapper to make It, making it super extra crispy. The pork filling was hot and juicy. Seasoned perfextly With a touch of cumin. One bite, and you will be in wonton heaven. the beef roll was truly a unique masterpiece. Whoever thought of putting a friend spring roll inside a salad roll and enveloping it with grill beef is a total genius!! You get a plethora of different textures and flavour profiles. With every bite, you get crunchiness of the spring roll, smokiness of the grilled beef, green leafy vegetables, and juiciness of the pork filling...all rolled into 1 roll! How could you possibly go wrong? Its a masterpiece like that of the mona lisa! We also tried the beef curry. Succulent pieces of beef slowly simmered rich thai curry sauce, Complimented by soft jasmine rice. Not a vietnamese dish, but executed with perfection. Curry was rich and robust. Quality coconut Milk and curry paste was used. Now..unto the pho!!! the ultimate test of an excellent Vietnamese restaurant is the PHO. More specifically, the PHO Broth! the PHo here is nothing short of spectacular! You can tell bec of 3 important factors. One, the aroma. Two, the clarity of the soup ( aka i how clear is it). And three, the taste! ( how deep the beef essence is!) This place exceeded expectations and passed with full flying colours! One sip of the broth, reminded me of vietnam. It was absolutely amazing! Head and shoulders above many restaurants in vancouver. Plus, no msg was used. We never felt Thirsty or craving tea. I could tell there was a lot of time, labour, and love invested into making the broth. No shortcuts! Just sheer excellence from chef. I feel very blessed to have been a patron of such fine vietnamese cuisine. Definitely a must try when in the city of Nanaimo. Service was quick and efficient. Will i repeat? As many times as i can! ;) Cheers! Happy eating!

We have been missing this restaurant since it "temporarily" closed in the early days of this Covid…read more We have been waiting since but it has not reopened yet. Since we moved from Vancouver to the island 3 years ago, this restaurant is the best Vietnsmese food we have had in this island. We finally broke down today and did a take out from well reviewed Vietnamese restaurant in Nanaimo today. But no comparison. This restaurant we did a take out was so much more expensive and not very good. We said to each other how we miss Pho Ti. I am writing to encourage the owners to reopen if they are reading this.

I got take-out once and ate in once but I won't be going back…read more When I was ordering take out for my family, I called and asked for 3 orders of pork and shrimp salad rolls and 2 orders of spring rolls. The person on the phone kept saying 2 salad rolls per order, which I knew. That's why I specifically asked for 3 orders and not 2 salad rolls. This went in a circle for a good 3 minutes and I finally said that I would come there and order. When I got there, I took the menu and showed her that I wanted 3 orders of A1 (the menu number) and 2 orders of A3. The food didn't take too long but when I got it home she still had it wrong and only sent 1 order of spring rolls. Not a great first impression. A couple of weeks later, I went to have dinner with a friend hoping that they had worked out the kinks..... No such luck. When we got there it was about half full. We took a table at the back and were brought water right away, but no menus. After about 15 minutes I had to ask and then we got them. Both my friend and I ordered spring rolls to start and different dishes. It took a very long time and when we were served, it was our main course, and mine was wrong. I pointed out that my meal was supposed to have two kinds of pork and it didn't. He said sorry and went to the kitchen to bring me a fork, which I didn't need. Again, I said that my meal was incorrect and also pointed out that we had not received our appetizers. He went back to the kitchen and came back with another employee. I explained again that my dish was missing one of the pork items. She looked at my plate, pointed at the pork that was there and said "that pork". I was getting really frustrated at this point so I picked up the menu and showed her the description of the meal. She finally acknowledged that what I had ordered was not what I had, but said that they had decided not to used that kind of pork anymore (it is listed on several dishes on the menu and nowhere does it say they don't have it or they are out). I was not told that when I ordered because if I had known, I would have chosen something else. When I said that she smiled and walked away. Realizing that I would not be getting any resolution I ate it and it was not bad. Our spring rolls finally came when we were done our meals but I didn't want to sit there anymore so I took them home for my daughter. When I got the bill, I was charged for the whole dish, even though it was missing 1/3. Disappointing as I was excited for them to open so close to home.

Grabbed takeout for our first night in Nanaimo and was very impressed with the food! Great portion…read moresize and was accommodating to our order even though we called 10 mins before closing time. The food was fresh and we even had enough leftovers for the next day! Highly recommend the vermicelli plates

Prompt service, clean interior. Pho and salad rolls were reasonably tasty, with fresh ingredients…read moreand generous portions of meat. The place had no sign and is in a weird place, a strip mall that was deserted on a Thursday afternoon, so we drove past it at first pass. Overall, I would return.

I had horrible customer experience at this restaurant. I called in and made a simple take out…read moreorder. I arrived 2 minutes later and I asked if we could sit while we were waiting and then eat the food in the restaurant instead, they said yes. We waited abd 15 minutes after we ordered the food did it finally arrive. The item I got was barely Luke warm. I told my server who informed another server who came over and told me it was basically my fault that the food was Luke warm as they made the food super quic. the server begrudgingly had the cooks remake the food after taking it back the first time and saying they were to busy so we were shit out of luck. Then after bringing us the food the server told us to never call in food again and just come into the restaurant and order food only. Extremely disappointed with this situation and restaurant. The other servers were understanding when I made my complaint. Will not be coming back here as the food I got was still a little cold in the centre.

Basic, white people Vietnamese. I was hoping for actual Bun Bo Hue with congealed blood, nope. I…read moreskipped it and had vermicelli, the flavor was good. It was expensive. Skip this one.

Wonderful fresh food, delicious, fabulous flavours, and spicing, large portions, you can't…read more go wrong with the taste of Thai, and all the tables always full, great family service, and business. We went with 8 and within 40 minutes we all had our dinners.. Was fabulous, and great atmosphere... Highly recommended...

Pho! This Vietnamese noodle-based soup is right up there with the more trendy and expensive ramen…read morefor me. Finding a decent restaurant serving this personal favourite is always a find, and it's good to know we now have a go-to for pho in Chemainus. As usual, I started with salad rolls ($5 for two) to really get my rice noodle fix, and these were delicious, perhaps the best I've had. The pho with rare beef ($9.50 or $2 more for large) was good, but I've had better. The stock had good flavour and there was plenty of thinly sliced beef. However, the accompanying jalapeño peppers didn't give it the kick I usually look for with red Thai chilies, and the cilantro leaves, which I'd never seen offered before, were left on the plate since I prefer the soup with basil leaves. For my taste, the peppers and basil are key to my enjoyment of this fantastic soup. Friendly service. This is a lunch destination for tour buses, so expect a possible wait and a loud crowd during tourist season.

I'm not a big fan of their vermicelli, but their soups are SO GOOD. I honestly go here constantly…read more I'm lactose intolerant, and I love not having to worry about most of the dishes. The service is very nice as well, definitely worth it

Very friendly and delicious place for Vietnamese food! My hubs got the chicken banh mi (sub…read moresandwich) and I got the chicken, pork, spring roll combo on rice. The spring roll was perfectly crispy and the meats were flavorful and yummy. They have two gender-neutral bathrooms that were nice and clean too. Definitely will come back next time we're in Parksville!