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    Services - PHOENIX

    On-site management services

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    Recommended Reviews - PHOENIX

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    Reviews With Photos

    Mark Y.

    The venue itself is beautiful with a great layout -- it was the perfect setting for my wife's birthday party. Unfortunately, the experience was overshadowed by the staff. The bartender had a very dry attitude, and the on-site manager came across as rude and unprofessional throughout the night. We were even told to dispose of the last trunk of garbage ourselves because their bins were full. While several of us stayed late to help clean and move furniture back, the manager questioned one of our guests about a trash bag she had provided, as if he were doing something wrong -- when he was only trying to help. Overall, the space is great, but the people you're left to deal with could use more professionalism, appreciation, and customer service.

    Nancy O.

    Two friends and I recently held our 50th birthday celebration at the Phoenix. It was amazing. The location and the people we worked with to make the event happen exceeded our expectations. Place was beautiful-our guests were blown away at how awesome the location looked for our dance party and Shaskia (owner and host of the Phoenix) was unbelievable. So professional. She worked really hard to help us have a fun and memorable party. She gave us so many good tips about how to use the space and helped us in so many ways that evening. She was great at communicating before the event as well. Cannot say enough about how wonderful the whole experience was with the Phoenix.

    6/6 Response citing non-disparagement clause after public review appears, demonstrating pattern of response to feedback.

    As a business owner and woman of color, I'm sharing my documented experience at PHOENIX, which markets itself as a community-minded space. TIMELINE (all documented via email): - Nov 26: Received email about desk placement and 'belongings boiling over' - Same day: Responded explaining medical accommodation need for a heater and prior arrangement with office mate for shared space - Same day: Provided detailed feedback about how communication styles impact marginalized members and requested clear written policies - Nov 29, 11:20 PM: Received termination notice (during their stated closed holiday hours) with no policy violations cited - Dec 1: Vacated space before upcoming surgery - Dec 2: Management attempting to restrict sharing of this experience Key Context: - Initial concern was about a medical accommodation (heater) - No written policies existed about desk placement or personal items - My feedback focused on communication style and need for clear policies - Termination followed feedback about inclusive communication - All arrangements with officemate were mutually agreed upon - No disruption to other members was documented PROS: - Beautiful physical space - Engaged community members - Good location CONCERNS: Their actions contradict their marketed values: - Medical accommodation request led to scrutiny - Feedback about communication resulted in late-night termination - No policy violations cited - Actions conflict with their claim of being 'community-minded' !! Important Pattern Notice: All statements are supported by email documentation, which I'm sharing for transparency (1-6 screenshots). These emails demonstrate the progression from providing professional feedback about inclusive communication to receiving a late-night holiday termination notice, followed by attempts to control the narrative. All communications preserved in their original form. Follow captions 1/6, 2/6, 3/6, etc in order to follow full story. I hope this helps others make informed decisions about shared workspace options in Alameda.

    Perfect size venue for a party or get together! Saskia made booking super easy and she was very communicative throughout the whole planning and setup process. Loved the onsite the refrigerator and bar area. The whole venue and bathrooms were super clean. No surprise fees after the booking was completed.

    Karen W.

    It's a great venue for an event as my son and his fiancee held their baby shower there recently for about 60-70 people! The venue is beautiful with a counter to put the drinks, chairs and tables, and a smaller room which is open air and very comfortable. Bathrooms are clean and place is cozy. Parking didn't seem to be a problem on a Saturday as everyone was able to find parking.

    Elgin W.

    My family and I had my father's celebration of life ceremony at the Phoenix last week. We are extremely happy with how everything went. The Phoenix staff was super helpful with all of the planning. I worked closely with Ms. Saskia Winter, the founder. We exchanged many emails and she was always responsive and answering all of my questions, which helped a lot. I also visited the venue twice. The staff, (Julie, Artie, and Lakisha) on the day of the event was also super helpful. Things went smooth once the event started. The space was intimate which made it easy for people to connect and mingle. We had food set up and a few decorations. I'm happy we decided to use the Phoenix to remember and honor my father. I highly recommend hosting an event there. You will not be disappointed.

    Vanessa C.

    I hosted my birthday party here and the staff was soooo helpful. I had some things go very differently on the day of and it was great to have such supportive staff on hand. From initial correspondence to working out the details they were very friendly and personable. Plus the space itself is already so cool and chic!

    Baby Shower Goodies.

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    28 days ago

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    8 months ago

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    1 year ago

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    2 years ago

    Great, convenient work space. Reasonably priced, and the owners are responsive and maintain a great space to get work done.

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    2 years ago

    Great space, friendly staff, good location. Flexible membership options. Glad to have them in the community!

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    4 years ago

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    9 years ago

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    5 years ago

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    7 years ago

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    4 years ago

    I love Phoenix. Amazing staff, great prices, awesome location. The space is very cute and well-kept.

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    8 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    This place is a warm, inviting, one of a kind. The staff is inviting and helpful. A true gem and beautiful place to work and meet.

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    Page 1 of 2

    Ask the Community - PHOENIX

    Is there a dedicated secure space?

    Yes the whole place is your secure space. For you party only.

    Is it easy to find free all-day parking near this location?

    We had no problem with parking. Street parking was open to us if your party is after 5 pm the library is closed, you can park there.

    Don’t See Your Question? Ask Away!

    Review Highlights - PHOENIX

    Saskia made booking super easy and she was very communicative throughout the whole planning and setup process.

    Mentioned in 4 reviews

    Read more highlights

    Alameda Elks Lodge - Inside their ballroom

    Alameda Elks Lodge

    (22 reviews)

    $$

    Elk's Lodge hosted a delightful birthday celebration in August, and it was a memorable experience…read more The festivities took place in one of their elegant ballrooms, downstairs, and were expertly catered by High Street Station. The food was simply scrumptious, and it was heartwarming to witness older Alameda residents coming together to celebrate the birthdays of their peers. We were also served by the Alameda Boy Scouts who were great servants and made sure our glasses were full and assisted with busing our plates. Elk's Lodge, a renowned national fraternal organization, has a close-knit Alameda chapter. The dance floor was a lively spot, and their Chardonnay was an absolute treat. I eagerly anticipate attending another event at this wonderful venue. Additionally, they provide ample parking in their own lot.

    A very generous neighbor of mine invited my husband and me to the Alameda Elks Lodge Annual Crab…read moreFeed, which was held yesterday evening. I'm giving the lodge a four star for my dining experience and an enjoyable evening. My husband has been here more than a few times to play games of pool with our friendly neighbor and one of his friends. I have been here before for another event almost three years ago. The interior is beautiful, but the walls are thin. One can actually hear people talking in the next room. Our meeting place was the Mahogany Room for cocktails and hors d'oeuvres. I did not want to stuff myself with the appetizers and not have enough room in my stomach for the main entree - crab. Nor did I want any libation before the meal. After the cocktail hour, we were escorted to the Rathskeller (basement of the lodge) where the dinner was held. The gentlemen on the waitstaff were lined up in an orderly manner, serving us whatever we desired - be it the bowtie/penne pasta, dinner rolls/garlic bread, coffee, dessert. Presentation of the crab, the wines (red and white), Caesar salad and the antipasti plates was excellent...casual, yet classy. Dessert was a serving of raspberry sorbet. The only minor drawback was the bowtie/penne pasta served on the same plate as the salad plate. Even though I did not win any of the door prizes after making a donation of $20 for 20 raffle tickets, they had some nice ones, such as the $100 gift card from Scott's Seafood, $100 gift card for Yoshi's dinner and show, $50 gift cards from La Penca Azul, C'era Una Volta, 1400 Bar and Grill, Jim's Coffee Shop, Pier 29. From what I heard, the lodge raised about $1,500 in raffle ticket sales. I also have to give kudos to the waitstaff, many of whom were very tolerable and patient with this woman who sat at the next table behind my husband. She was in the wine (whine) mode. "I want penne pasta. I don't want this dinner roll with butter. I want some garlic bread. Don't you guys have any garlic bread?" On and on she went...egads...she had a sense of entitlement. Yes, there were two bottles of wine at each table, but her incessant whining almost had me do a "face palm" on her. Ooh, I wanted to offer her a piece of cheese, which would have complemented a glass of wine very well. (Now, quit your whining, lady...lol.)

    ArtHaus Works - Great Vibe.

    ArtHaus Works

    (12 reviews)

    East Oakland

    Artthaus Studios is a workspace for anyone in the community to rent out for a place of their own to…read morework out of. There is also a private parking lot here, so it is convenient. I was only using the coworking space, while waiting for my car to get cleaned/detailed, so I did not really get the whole experience of the area/space, but from the photos it looks pretty spacious. The area I was waiting in was artsy and modern, but a small space with complimentary coffee/tea in the shared kitchen and some conference/meeting rooms that probably had to be reserved. It was fairly quiet with only a couple of people using this space the 2 times I have been here, so it felt pretty chill and relaxing.

    Absolutely a horrible experience I never Ben got to see a unit I called the platform and what I get…read moreis an automated system then when you actually speak to a person they are rushed or don't listen or just don't give a eff , I first came across a apartment complex Mandela and dealt with one of their reps who was insanely rude with absolutely no respect or filter, I'd seen a gentleman asked excuse me, if by any chance, are you a rep for the company he said ya why what's it to ya , I swallowed it because I'm looking and he was downhill from there I asked if there was a brick and mortar so I could go to and apply , why he said , I said I'm kinda ole school just like to , he combatted me until I was finally done with his BS , the sandwich board outside wasn't any longer attached to the Mandela building any longer because I'd called and they'd no idea what I was referring to even though they've a scanner code attached ...these people haven't a clue to what they are doing none , when I went into the actual building you'd of thought I was a parasite that had crossed into their personal space MAY... IVE BEEN STUPIDLY TRYING TO BE A PART IF THIS ARTHAUS SINCE MAY . Good luck people your insane absolute unprofessional unaware disrespectful people.

    Regus California Marina Village

    Regus California Marina Village

    (4 reviews)

    The front office staff is very helpful and the facilities are always in top condition. We are…read morevery pleased with our office space that we use at this location. This Regus is adjacent to a nice courtyard with plenty of areas to sit outside and work while overlooking 4 fountains. You may even see a group of geese from time to time and food trucks. The next shopping center contains grocery stores, places to eat and coffee shops. Tenants also have access to the gym in another building.

    I rented a private office at Regus Alameda for one year and would strongly caution anyone…read moreconsidering this location. Three issues stand out: First, the office was delivered in poor condition. It took six months for Regus to complete basic repairs, during which I paid full rent for a space that was not delivered as promised. Second, at renewal Regus nearly tripled my monthly rent with no meaningful discussion or willingness to negotiate. This effectively forced me out. Third, upon departure Regus charged a $575 restoration fee for a tiny office I used approximately ten times and returned in perfect condition, documented with timestamped photographs. When I disputed the charge, I learned the fee amount was contained in a House Rules document emailed to me two days after I signed my agreement. The center manager and sales manager were unable to resolve the dispute and the charge was upheld with minimal engagement about my concerns. Before signing with Regus, I encourage you to check their BBB profile. They have hundreds of complaints and did not respond to mine or to the vast majority of others listed there. I intend to file complaints with the CFPB and the California Attorney General's Office and am pursuing a chargeback with my card issuer. There are far better coworking options available. Do your homework before committing.

    PHOENIX - sharedofficespaces - Updated August 2026

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