Do NOT go anywhere else. This place has a work ethic like old school America, back when people…read morecared about their reputation. We are full-time RVers. We had just dropped our fifth wheel off for some minor repairs, when we noticed our AC on the F350 was intermittently blowing warm. No AC is a bit of an emergency for us as we have a cat and dog who travel with us. The cat rides in a crate while in the truck so she really needs AC. We were on our way to the local Ford dealer when I thought to check reviews on Yelp. 2.5 for Ford. Nope. Searched Yelp for a proper mechanic and found Marickio's with its very solid 5 status. In less than 10 minutes, Mario had the hood up and was at work troubleshooting the issue. Mario spent about two hours trying to figure out the cause of the problem. Of course, while we were there, the problem didn't present itself. Mario refused to charge us as he was unable to diagnose the issue. We tipped him anyway. Mario is the type of person who restores our faith in humanity.

When my car broke down in denver, I towed it back to marickios and they took care of it within two…read moredays. They have checked out my car for FREE twice now. I am from Kentucky so everything pit here is expensive to me but compared to other auto shops, they are a lot more reasonable with pricing. And they are extremely reliable people. Recently they just did a roadtrip inspection on my car and got me in extremely quick to fix all of the things they found when doing the check before I drive 9 hours away in about two weeks. They worked on my previous car, and my fiancé's car and they are hands down the most reliable auto shop in all of colorado springs. They are upfront and honest with you, and very understanding people. I will never visit another shop in the springs! I will gladly drive my car around with their bumper sticker on it!

When we picked up the car, they said that the tires were nearing the end of their lifetime. My…read morehusband said that he had an appointment elsewhere. They didn't quarrel in any way. They simply said, "Well, when you take it to the other place, remind them to..." I also really like getting the card from Keith, the mechanic who worked on the car.

Let me start with the positives: Honest Accurate Auto Service has an incredibly clean shop, and the…read morestaff is genuinely friendly and professional. I also really appreciated the tasty cookie they gave me when I picked up my car. From a purely customer-service standpoint, they do a great job. However, I have to give 2 stars because of their pricing and lack of transparency. I brought my vehicle in and received an estimate for a throttle body replacement. They quoted me $1,044.45 just for the part (labor was an additional $408.66). What really bothered me, in addition to the extreme markup, was the lack of information. The quote didn't specify the brand of the part being used, nor did it state whether it was brand new or a reconditioned unit. As you can see in the photos I've attached, I looked up the parts myself. I can easily purchase a brand new, OEM-quality throttle body for around $150. I understand that mechanics need to mark up parts to make a profit and cover their warranties, but a markup of this magnitude is excessive, especially without being completely transparent about what exactly the customer is paying for. Great customer service and a clean waiting room are wonderful, but they don't justify this level of markup on parts. I highly recommend doing your own research on part prices and getting a second opinion before approving any major repairs here.

Sean the service advisor was very helpful, they identified the problem and got it fixed at…read morereasonable time. If you're looking for good service along with good customer experience this is the place!

Had a great experience getting my car serviced here. The team was incredibly responsive, kept me…read moreupdated throughout the process, and finished everything in a timely manner. Communication was clear and professional, and the quality of the work was excellent. Definitely felt like my car was in good hands--would recommend!

They are amazing and nice people They answer your questions…read more Nice waiting place They estimate time is about right They gave you a courtesy check

For my vehicle in and out of there with No kicking and Screaming. The team up front are helpful…read morewith fun sense of humors. I will be taking my vehicle back there the next time some TLC is required. Thank you Earnst for your patience

Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for…read moredecades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

Charged me 175 just for a diagnosis and said it would be another 2400 for a new catalytic converter…read moreand O2 sensors.

Came into the Springs area from out of town with what we hoped was simple car trouble. Looked at…read morereviews and Action had excellent ones. We settled on having Action take a look. The answer that came back was rough. But Casey and Griffin made it as pleasant as possible. They were accommodating and every interaction was a pleasure. While our vehicle issue could not be totally fixed in our time in the city, Griffin got us road ready so we could safely get home. The price for all they did was extremely friendly. Great value, excellent work, and even better customer service. Go here for any car repair needs.

This was one of the best experiences I've had at an auto shop. As a 53yo woman I've been around the…read moreblock with men who discount me. These guys were nice, respectful, honest, better priced and even sent me the Car Fax after they uploaded the repair. I had my AC fixed (it needed a new compressor) so it was a bigger job and they were willing to not only price match, but beat that price by a. TBH, it's not a lot to look at when you first walk in the place, but you can tell that what they didn't spend on first impressions, they more than made up for in professionalism. I will definitely return with anything else I need.

Instant availability. Great pricing. Convenient location. Service was done before the time they…read moreestimated.

Owner Louis is a smug piece of shit, they mechanics their do shifty work and charge unreasonable…read moreprices. Louis has no regard for customer service just his bottom line. I would not recommend this to anyone who wants reliable and efficient auto work​

We have taken my son's 2024 Chevy Tahoe here and they have always been honest and don't take…read moreadvantage of you. I've also taken my 2017 Kia Sorento there to get the fluids flushed and it was $400 cheaper than the Kia dealership estimate. They will tell you if it's not worth fixing either instead of getting money out of you just to make money. We highly recommend this garage. They are only open Monday-Thursday, just an FYI.