Amazing service with a great crew. I take my Ram and my wife's GMC there because they treat us…read morewell.

I Came here to get my car check and they wanted to over charge me and add on thing that my car…read moredidn't need and I declined the service because It was way to expensive and when I left the person in the of said a rude sarcastic comment just because I didn't like their price and before I left he said another comment I thought this places was professional they even said I wasn't able to make it home and I did and I went with another mechanic and got that price and my car fixed And To DAVE I made it home .

Dropped my car off for a repair. There was a chip in the windshield when I dropped it off. I had a…read moresuction phone holder on the inside of the windshield. When I came back the next day, the phone holder had been removed and there was a 7 inch crack in it. They did not repair it.

I always feel like I'm a very valued customer at Ness. The guys in the Service Dept. are so…read moreknowledgeable and I appreciate how they fully explain things. I just got an oil change today but will be getting new tires soon - at Ness, of course!

I find that I have found a very good place to have my truck serviced. Justin Pharo is extremely…read moreknowledgeable and takes great pride in his ability to solve a vehicles problems. I would highly recommend his services to anyone. He is reasonable with his labor charges as well.

I had my car towed there on Monday to have a fuel issue addressed. It went well at first. I got…read more text saying my vehicle hadn't been looked at yet since a previous repair was taking longer. Then nothing until I get an emailed invoice that was not clear to me. I called to ask questions and even offered feedback about the info in the invoice. Was told that in his 15 years of running a shop, no one had every said they weren't clear. Well, ok then. I ok'd the work. Then I get a call the next day that in the process of replacing the fuel sensor, he cracked the fuel line. This was Friday afternoon around 2pm. They would quote it for me on Monday. I asked why it couldn't be quoted that day since it had already been there all week. They had previous plans. Ok. Monday comes, they quote was over $1000 for the fuel line and labor. My family are all mechanics but they live in Montana, a little too far to drive. Things happen when working on cars. BUT....they all said they would not charge labor and give the part to the customer at cost. If that didn't make them happy, they would not charge. I wasn't expecting it to be fixed for free but I also was not at fault that the fuel line was damaged. I told him I would just come get it. He asked if I realized it didn't run...smh. I had my car towed back home and had it fixed somewhere else for half that price. I decided to give a new shop a chance and keep it local. My mistake.

We had an issue with our brakes while passing through Columbus. We pulled into Big Mikes at 4:30…read morepm, Mike took it for drive, repaired in a short time and charged us nothing!!!! Wow if only we lived in Columbus, that's how business should be done. His receptionist was kind and friendly and the facility was so clean We totally appreciate you guys!!!'

We have been bringing our vehicles to Big Mike's since the shop opened (2015 I think). We have been…read more100% satisfied with the work, advice, and treatment we've received. Even when we didn't like "bad news" it was clearly and patiently explained in detail in normal words that we could understand. No "up-selling," no pressure. We trust Mike's so much that when I broke down in Oconomowoc, I paid the extra $$ to have the car towed to their shop. All the guys are great, Diane is super friendly.

Another great visit to Lodi Shell! They got me in so quickly (I basically walked in) and got…read moreeverything fixed quickly and reasonably (priced). Thanks Again Lodi Shell!

Stranded on Sunday night after 9 pm - car service was zero help for over 1 1/2 hours. Family…read moremember recommended calling Lodi Shell. Placed a call to Lodi Shell not expecting an answer but was incredibly surprised by the positive tone and urgency that Bryan responded. He was incredibly quick, took less than 20 minutes just as he provided as an ETA. He quickly used the battery pack to start car. After hearing we had over 100 miles to our next destination, he said he would be hesitant to drive that far due to possible damage to alternator. He said he would be happy to check if they had the correct battery. We followed him back to the shop in Lodi, he quickly found the correct battery and changed 100 times faster than I could have done it. Not only was Bryan an incredibly nice guy, he also talked about how he really liked working for the owner (don't hear that much nowadays) and the generous support the owner provided to the community. 100% recommend Lodi Shell! Thanks for saving a long day Bryan.

This place was so helpful and professional! If you have a roadside emergency I hope you are lucky…read moreenough to be nearby.

Took my car in and received a quote. The mechanic exceeded the cost of the repairs by 1000.00. It…read moreis a very old car so we certainly had no intention of putting that much money into the vehicle. He didn't get approval beyond the quote but we paid the bill regardless. Why do this to a reliable customer? Certainly never stepping foot into that garage again. Lost a good paying customer. It really is a shame.

FANTASTIC WORK ... GREAT VALUE...HIGHLY RECOMMEND My car was…read morecompleted and dropped at my home early this morning (sooner than expected) ... I did received timely and quick replies both automated and live from the office. I can hardly believe how GREAT my car looks I am AMAZED and overjoyed with the results... the whole process was seamless well explained and without any unexpected complications. Well worth the money to have my older model look showroom again... thanks to the team at The Outlaw Garage ... I highly recommend them and it is also nice to support a fellow veteran. THANK YOU!!! Dave L

Last Saturday afternoon I needed to get my headlights cleared on my Mazda6 sedan, as I realized…read morethat they were not throwing off nearly as much light as they should and I was about to go on a road trip. Other shops in the area were either busy or closed, but the Outlaw Garage guys were able to take care of me. The headlights look terrific and the price was very reasonable. While my needs were relatively straightforward, there were several major project cars from around the country in process there, and their work on those cars demonstrated some **serious** craftsmanship, whether they were detailing or doing major customization. I highly recommend the Outlaw Garage - artisans and good guys to do business with. Also, they're veteran-owned, which is important to me, especially on Veterans' Day (today).

Very quick and helpful! I was in and out within 45 minutes with a great new set of tires.read more

Wonderful experience purchasing 2 new tires for my daughter's car. They were so very helpful with…read moretire selection, ordering and calling back when tires came in. We went in the afternoon for installation and overall the service was very friendly and quick and the price was great! We definitely will go back when the other 2 tires need to be changed!