Great service awesome staff if you are business owner will definitely recommend! Thank you Valley…read moreFire Extinguisher for your help

Very awesome friendly customer service along with honest and reasonable prices. I dropped off an…read moreextinguisher in the afternoon and Kirk said he'd have it ready by the following morning. I got busy and couldn't make it until late the next evening and when I realized I wouldn't arrive until after their 4pm closing time I called and spoke to Kirk. He made sure to keep their doors open after scheduled business hours so I could pick up my extinguishers. Great family owned business! Two thumbs up!

July 9, 2025 I value the excellent support and service…read moreMatson has provided my family and me for the last thirty years. I offer my thanks to Matson Alarm staff, and most recently, your customer support person, Ms. Shirley Fay for enabling my continued reliance on Matson Alarm. Thank you for the help Shirley Fay, Matson's customer service representative in Visalia continues to provide. Her great patience, persistence, and knowledge is among the reasons I am continuing to rely on Matson Alarm for my home security. Matson's move to electronic procedures was not helpful . It did not work . Shirley heard my frustration and moved to hard-copy contracts. I light have considered another firm had she not enable me to use paper contract Ms. Fay made a great effort to help me plan what I needed in my new house. She took time to listen to my needs. Ms. Fay, Shirley. explained the costs and benefits of several options. She designed a system that is precisely what I need and want. She continued to keep me informed about the status of installation. I look forward to the installation of my Matson Home Security system Respectfully Mark A Fulmer 1612 W Laurel Visalia CA 93277

From the owner: Specializing in fire, safety, and security since 1946, Pye-Barker is your full-service partner…read more Matson Alarm, a Pye-Barker company provides installation and service for security, access control, CCTV, intrusion detection and more.

If I could give zero stars, I would. My experience with Robert at RLH was nothing short of…read morefrustrating and disappointing. He was completely unorganized, lacked basic communication skills, and seemed totally unaware of what was happening with our job. Every time I asked for an update on the fire system he was supposed to install, he either dodged the question or had someone else pass along vague and inconsistent information on his behalf. The job kept getting delayed with no clear explanation, and when something did happen, it was either incomplete or faulty. The fire system he eventually delivered (after much pushing back) was far from reliable - a serious issue when safety is involved. I've worked with many contractors and techs over the years, and unfortunately, Robert stands out for all the wrong reasons. If you value professionalism, communication, and peace of mind, I highly recommend looking elsewhere.

Very poor customer service and faulty systems. Fire alarms going off constantly ringing our phones…read moreall through the night and jamming our email boxes. I had to send them a "cease and desist letter to make them take my phone number off their call list. Send threatening letter if you want to discontinue their services. They said they would notify the fire department and we would be in trouble.

Quick service. Done. No fuss, no muzz. Even set up an annual service for them to come back next…read moreyear already scheduled.

They responded quickly and got the job done. They were very professional. We plan to use them…read moreagain , as needed.