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    Phoenix Plumbing Works

    5.0 (1 review)
    Open Open 24 hours

    Services - Phoenix Plumbing Works

    Plumbing inspection

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    Signature Pools

    Signature Pools

    (4 reviews)

    This is a review I should have written a while ago, but we had hoped they would correct all the…read moreoutstanding issues, they haven't. In the words of another reviewer this is the most unprofessional company we have ever had to build a pool, and we have had 3 pools built. If I could give them a minus star, I would. Poor communication. Equipment and supplies not delivered or not even ordered. Employees unprofessional to the point of rude. Plaster looks terrible and that's after draining it and repolishing it twice!! Slop and glop inside both skimmers. Copping coming apart, and it's only been one year. I could go on and on. Do your homework and find someone else to build your pool!

    This is the most unprofessional company that I have ever done business with. Getting any sort of…read morecommunication throughout the process took multiple attempts on our part before we got so much as a response. Oftentimes the responses were minimal and did not address our concerns. There were issues during the build process like mis-laid tile, crooked coping, complete destruction of the yard and sprinkler, etc. When I brought up the sprinkler damage I was told that they would place a steel plate to prevent further damage after the repair, and that did not happen. Trash was routinely left all over the yard along with remnants of rebar, PVC, tiles, etc. They used my paving stones from other areas not in the worksite to help hold down their materials. I all, the work crew was very unprofessional and not respectful of the area. I was left to clean up after the work crew, because none of them took pride in cleaning up the job site as they went. Additionally they pulled/plugged the wrong drain upon install, so as I was filling the pool it was draining into groundwater. Many of the problems were as a result of lack of supervision. There was at no point routine checkins from the owner or another foreman, so workers were simply left to do as they please with no quality control or checks in place. We finally, 5 months later got to a somewhat finishing point, and now, after nearly 8 weeks we still cannot get a response to complete the punch list items. Our contact person has quit and I have been contacting the owner, Brian, for weeks with absolutely zero response.The auto-fill/leveler was not installed as discussed at design, so with the increased rains I have had to frantically and repeatedly call to get someone out before the pool floods over. I still have not been shown how to complete this as a result of their lack of installing the auto-fill/leveler. We requested a UV filter pump and that part is STILL not here, even though we signed the contract in August 2021. The pump will not properly communicate and continually shuts off. One of the spa jets is broken and does not spin. The spa jets are not consistent in their placement; some are exposed about 1/4in, and other 1/2 in. There is no consistency, nor are they flush as you would expect with a spa. The bubblers are not consistent on the tanning ledge; one is weak and one is strong, sometimes only one works. There are footprints in the plaster from where someone walked on it before it cured. For something that was supposed to have been an exciting home improvement project, this has been nothing short of a nightmare. If I could give Signature Pools a 0 star I would. I would NEVER recommend this company, ever.

    Aspen Plumbing - Modern toilet and wall hung sink.

    Aspen Plumbing

    (22 reviews)

    I have always had good experiences with Aspen Plumbing. Usually they are able to get someone out…read moresame day, even if it's not an emergency. They are honest as well, just fixing what needs to be fixed, and charging a fair price. The two biggest plumbing companies in town have tried to rip me off. I trust Aspen Plumbing.

    I had a water leak in bathroom right at the same level of the slab. Called Aspen Plumbing on a…read moreTuesday and they quickly responded. A plumber showed up and told me that the slab and tile would have to be busted up and he could not complete the work that day and would schedule the repair the following Thursday. He claimed it was a big repair and would take some time- he told me it was cost $2440.00 When Thursday came- Aspen Plumbing sent 2 different plumbers out to make the repair. They arrived at 9:30 am. They said they needed to go to the plumbing supply to get more material for the job. They were gone 1 hour. They made the repair and left at 12:30 pm. They spent a total of 2 hours making the repair and left. They did a good job and were very courteous; however, my problem is with the labor rate. I was led to think this job would take maybe all day the way the first plumber talked. The material they used did not cost over $50.00. That is a labor rate of over $1000 per hour- that is outrageous to me. In spite of their quick reply and doing a good job- I cannot recommend them with a positive review. I feel this is a unethical business practice and they took advantage of the situation.

    Phoenix Plumbing Works - plumbing - Updated September 2026

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