Reserved VIP. Tried to get me to pay before giving/ discussing details. I was very specific about the section I was requesting, it was vaguely reiterated. Night of...I was taken to the wrong/ opposite section. I shook my head, before I could speak, they immediately fixed the problem. As if they were going to see, if I was going to say anything. I had to share VIP. Cover was $20; was not a payday weekend; the DJ was not worth it. Usually, Saturday nights, there is a nice crowd, it didn't really....., off night ($$). SAVING GRACE. Food & beverage. Very well organized, professional. I was specific, she answered with details, was helpful n knowledgeable. Food n drinks were timely, tasty. She came out, introduced herself, she took wonderful care of my family, n hooked me up with champagne. Thank u. I will be back read more

Not sure what's u with the negative reviews; but I came here as a recommendation from a friend of a friend. A solo traveler whines hungry and wanted to drink and have a good time; I sat at the bar and service was five star! Potentially moving here soon and thus will be a regular spot for me. Not really feeling the $20 cover charge on Friday but it is what it is ‍ read more

Phoenix Restaurant & Lounge - Jerk chicken wings and fries - American Near Me - Virginia Beach, Virginia

This was me and my wife's first time here. We were craving some soul food, and we came to the right place! All of the food was delicious!!! I'm very picky about my Mac n cheese, and it was sooooo good! The oxtails were huge and juicy and super flavorful! This is a hidden gem! Next I'll come later in the day or evening because it seems like a nice party place to eat good food at. Also they do Karaoke. read more

Phoenix Restaurant & Lounge - Oxtails, yam's & cabbage - American Near Me - Virginia Beach, Virginia

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This is place is wings and fish season well plus crunchy. Everything was a reasonable price next I will have to go during happy hour. read more

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Fairly nice location in a shopping center with plenty of parking. Visited on a Tuesday for a birthday celebration during their karaoke night. Loved the amount of seating they had to include what I assume was VIP areas on the little couches. Karaoke MCs were great and kept the crowd alive. 3.5 stars rounded down to 3. My friends ordered drinks and it literally took a good 10 minutes when the bar wasn't even that crowded. Can only imagine on the weekend. Flagging someone down then waiting for them to run our card was the longest. Ordered a tequila sunrise and I honestly think they forgot the orange juice in it. I understand more bang for my buck but my goodness! Also, happy hour deals aren't as good as I thought. $7 for our drinks still instead of $10, I assume. Fries were pretty okay. Had a little problem with forgotten food that had to be situated. read more

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Went for Karaoke and had a ball. The food was actually delicious. Mind you, I was a bit skeptical about the cabbage because it had other veggies in it but man was it good! Curry chicken was great, spicy as heck too and Mac n cheese was the bomb. I would go here again just to try different food. The server was nice and attentive. No complaints at all. read more

Phoenix Restaurant & Lounge - Curry Chicken - American Near Me - Virginia Beach, Virginia

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I came on a Tuesday when they had karaoke for a friends birthday and it was a lot of fun. The drinks were good and so was the food. The reason it got 3 stars is because the bar tenders were so slow. And it wasn't crowded at all. I ordered a drink. Took 3 minutes to get it. Then had to wait FIVE MINUTES to get my card back. By the fine I got my card, my drink was almost empty. Very irritating. Also, happy hour wasn't the best when it comes to prices because the drinks are so small. And served in plastic cups. It was a nice time. Not my favorite. read more

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Terrible service & overpriced! They charge $400 for a bottle of Tito's. Bottles not even included with the purchase of a section. They ruined my friends birthday. read more

I had planned on having lunch there and after seeing that they "now serve soul food" it was or so I thought perfect timing! Came in at lunch time to empty restaurant [*insert red ] waitress and I assume cook sitting at a table. Ordered fried chicken with two sides My first choice Mac & cheese (out- strike one) Mashed potatoes (out - strike two) My choices for sweet potatoes and greens were clearly right out of the can. Chicken over cooked strike three. Would love to give them a second chance but will think twice before venturing back. BTW Menu doesn't list prices !!! read more

Phoenix Restaurant & Lounge - This is a $10 lunch - American Near Me - Virginia Beach, Virginia

Anybody not giving this place a 5 star either a hater Or a cheap mofo. Their happy hour absolutely the truth. Shrimp and chips 5.00 fish and chips 5.00 theirs side items the truth. The music the damn truth! Man point. I came for a month before I gave a review. The bartenders don't have a attitude, it's dope! Some days more packed than others but going in 60.00 and leaving fucked up is a successful mission for me! That's how dope the happy hour is! Make sure u get at dee behind the bar she cold with the drinks! I'm giving real raw reviews no fake shit! read more

I'm new to the area so I tend to try different places I run while going about my daily life and this no different. It happens to be in the same shopping center as national wing chain... Anyway, we decided to give this place a try for lunch today... I'm guessing the 5 star chef was out today because all of my food was disgusting. I ordered fried pork chops, mac and cheese, yam, and collard greens. The pork chops are so hard and tough it's ridiculous, the there was NO seasoning on the pork chops themselves, the breading was weirdly sweet and was reminiscent of funnel cake batter as far as the taste. Half the breading had fallen off, not to mention they were swimming in a pool of something until my breading that fell off soaked most of it up. I think they used all the seasoning in the mac and cheese. It tastes as if the shaker top fell off the onion /garlic powder mid shake or something, but the pork chops could've definitely used some... I mean I clearly see there is cheese in this dish but I all I taste is onion/garlic powder, no cheese flavor whatsoever. Although I like the fact they didn't cook the greens to death, they're not seasoned well and they are a little spicy (for no reason). The yams are so nasty they don't even warrant a mention. Epic waste of money and time. read more

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Best kept secret in Hampton Roads, tucked in a shopping center corner. Strong drinks and amazing Jamaican food

Stopped for lunch before flying out of ORF and the staff could not have been nicer. Recommend mac n cheese, curry chicken, and collard greens. We were in a hurry and they were incredibly accommodating, wish we weren't out of town-ers or I'd be eating here regularly! read more

Slow and disorganized. One waitress on duty for a entire venue. If I wanted to be left alone and ignore, I could have stayed at home. Extremely disappointed. read more

Phoenix Restaurant & Lounge - Seated at a little at 6:00 PM almost 7:00 PM and still no service. Waitress has consistently walked passed us. - American Near Me - Virginia Beach, Virginia

I've been two this establishment twice, the first time I went it was crazy strange how my female friend and I took turns buying rounds and realized for the EXACT same drinks I was paying $12 more per round then her. The second time I went apparently I had engaged with "owner" and my interaction with him has given me the lasting impression that this isn't the location for people who enjoy class elegance and GREAT customer service. read more

Happy hour was great. $5 food deals and good drink specials. Waitress and staff are always cool. read more

Phoenix Restaurant & Lounge - American Near Me - Virginia Beach, Virginia

I found out about this lounge because it's next door to my nail salon. Yesterday, I decided to order in via Uber Eats, and I was NOT disappointed! The food was great! I ordered the 5 wings with lemon pepper sauce and fries, and a side of macaroni and cheese. To begin, the wings were cooked to perfection; golden brown and just right amount of crispness. The lemon pepper sauce was so good, it could give Wingstop a run for it's money! Being that the food was delivered, I was worried the fries would be soft or soggy; I was proved wrong! The fries were crisp, and coated with old bay which was an interesting yet pleasant surprise. The macaroni and cheese was a baked and the serving was largely portioned which was cool. It wasn't very cheesy, and the seasoning left something to be desired; however was still good. Another cool thing about this restaurant is they provided utensils, napkins, and a container of ketchup without being prompted; for this reason, the staff gets an A+ for customer service! I am looking forward to ordering from here again in the future read more

Cool place but Friday nights at a certain time, it turns straight into a rap crowd with more security and some are armed which is a good thing. I was told Saturdays are different and they play more rasta Style music. No complaints from me and also good staff and food/drinks. read more

The service sucks as of late. Use to come here and the waitresses would be on top of things but lately if you sit at a table they don't even acknowledge your presence. The music is slow as great they pick the best DJs and have great drinks. Also a wonderful happy hour. Just really horrible service. Bartenders and waitresses look past you and have horrible attitudes. read more

My friend and I decided to check this out after the Yelp Holiday party. We wanted to grab a bite to eat and hear some good music. This is a place she had wanted to check out so off we went. I was a little skeptical when I saw security at the front door but since he was pleasant it took the edge away. Once inside there was plenty of seats at the bar as well as some tables near the dance area. There were some groups by the DJ booth and they were really getting their party on. We sat at the bar. We were greeted after a while and offered some menus since we wanted to eat. I went with the chicken and she got the shrimp. Both were very tasty. Much better than I expected for late night food. Actually tasty enough to come in just for take out in my opinion. The drinks were reasonably priced as well as the food. All in all def a place i would check out again. read more

The service was super slow. We sat at the bar around 10 & ordered 3 drinks and food...our drinks were decent....11pm comes around & the food still didn't come so we walked out. Kinda disappointing bc i was hungry and ended up going to taco bell, yuck!!. It's a nice place but got crowded so fast.. get there early if you plan to order food. read more

I WOULD NEVER RECOMMEND THIS PLACE!! HORRIBLE MANAGEMENT!!! I book a section Last night with the boss "FACE", for my birthday. He advise if I paid a head of time then I would not have to wait in line. When I get there it was a whole different story. I had to wait in line, mind you was not moving for 30 mins and they continually let people in without standing in line. When I approached him to have a conversation about the situation he basically belittle like was a little. if I was a man he would not have talk to me like that. Being that he knew he was wrong he was in the wrong he started to yell in front of everyone "THAT'S WHY I DON'T LIKE DOING BUSINESS With BLACK PEOPLE, THEY THINK THEY BETTER THEN THE REST", every time I would try to speak. MANAGEMENT is so UNPROFESSIONAL, that I had to ask for my money back and went to MP's where I never have a problem!! THAT WAS MY FIRST and LAST TIME GOING and I didn't even make in the door!!! Not to mention he started an argument with another female in line. Several people got out of line and left because of his actions. You can tell he not the owner and don't care about the business at all!! read more

This place is a horrible establishment. They constantly gets my order wrong. They also try to overcharge me. I would not recommend this place to anyone. read more

Been there while on vacation and I was totally impressed with the settings of this mature relaxed atmosphere called Phoenix Restaurant and Lounge... The Wings are excellent as for their drink specials... #Awesome. You must visit Phoenix whenever you are in Virginia Beach VA. read more

The service was below average. Me and my friends were here visiting the area and this location were close by. The food was average and the customer service wasn't not good. Our waitress was not professional and asked about her tip at the end before we paid. read more

Well we placed an order and for 26$ and they ended up cancelling it. So now we have to wait up to ten days to receive our refund and not sure where else to order at this time of night. Won't order from them again , read more

Awesome place!! Great music, food, crowd, owners and staff. If you want a guaranteed fun night, go to Phoenix!!

I traveled from the Eastern Shore of Maryland to see a comedian I find quite entertaining. I called in advance to attempt to get VIP seats and to get an idea of how the venue was going to be laid out. Everyone is going to be sitting, so there won't be any problems with visibility, but we have no VIP seating. Not quite. We came in and chose to sit in the back. As the venue began to fill, it appears as if there was not VIP seating,but comfortable seating provided to those who knew a guy. After countless times of politely tapping multiple people on the shoulder and saying " I can't see," I was confronted for a second time with a feisty, big boned patron who got upset at me telling her she should move. When I spoke to the event host(same guy I spoke to on the phone) he followed me to where I was seated, and asked all to move but the specific person that was blocking my view. His comment was " everybody was having a good time and that everyone else could see. We left. How is it that extra seating was provided to people who came late,and I was told there was no VIP, and then I had to tolerate not being afforded the visibility I was assured would not be an issue? Ok so the finger food. Meh, it was cold. The kitchen was backed up. I was polite, but I am absolutely certain that jerk wings are not supposed to look or taste like that. Servers were polite and accommodating. My point? Lack of organization breeds contempt and potential for fighting. Poor planning for an event that could have generated more money. Maybe a place to get a drink. Not sure about much else. read more