Our fur children have been visiting the clinic and receiving wonderful care from Dr. Melissa and…read moreall the staff for many years. They are so kind, listen attentively, and offer helpful advice without being pushy. Thank you so much!

I have been taking my dogs to Westwood Heights for 10+ years. Dr. Melissa is caring, patient and…read moretakes her time during our appointments. I always feel like she is listening and discusses findings, recommendations and potential outcomes fully and honestly. The staff is also wonderful! They are friendly, organized and responsive. I greatly appreciate all the amazing care they have provided to us and highly recommend them!

I recently got a kitten who was showing signs of an eye infection (yellow discharge on right eye)…read more I searched yelp for a highly rated animal hospital and decided on Capitol Hill. Unfortunately, they didn't have a same day appointment, so I brought my kitten to North Burnaby Pet Hospital instead. During the exam the vet nodded and told me, "yep, that looks like an eye infection". She checked his heartbeat and ears then started trying to sell me on pet insurance and getting his final vaccination shot. She also advised me to bring him back to get neutered. She prescribed the kitten an eye gel and told me to go back in 2 weeks for his vaccination. When I left I felt like their goal was to have you spend as much money as possible with them. I didn't have that feeling like the vet genuinely cared for my cats wellbeing. 5 days has passed and my kitty's eyes weren't looking good. I called North Burnaby Pet hospital again to explain my worry and sent them a picture via email. The receptionist advised me the vet felt his eyes were looking better and it was not necessary to bring the kitten back in so soon... (Please have a look at the images. They did not look better and instead looked quite inflamed). I decided to try Capitol Hill Animal Hospital again and thankfully they had a same day appointment. Dr. Upjohn took his time to examine my kitten and explain in detail what he was doing (checking his lymph nodes, skin for irritation, breathing, temperature, mouth, eyes, etc). The exam was definitely more thorough than a simple ear and heart rate check! I also felt more at ease having a professional explain to me what they were doing since this was not my area of expertise. Dr. Upjohn told me my kitten had a fever and upper respiratory infection!! Good thing I went in and got a second opinion. I forgot to mention that during the exam a staff member came in to let Dr. Upjohn know my kitten wasn't fully vaccinated. His response to her was that the kitten was under a lot of stress and fighting off an infection. A vaccination would not be appropriate at this time and only be considered once his health improves. I'm going to be bringing my kitten here only going forward.

They refused to see my grandma's bird because she doesn't have a credit card. A friend of hers…read moreoffered to let her use their credit card, but the receptionist still refused, saying the card had to belong to the bird owner. My grandma had to wait until the next day to be able to see a different avian vet, and her bird died in the morning before she could get him there. At least he died her arms. Fly free, Oatie.

Dr. Sanjeev Kukkar cares more about the animals--and their humans--than about making a profit…read more I've been taking my pets to him for two years, since 2021, and have never been disappointed. I only wish I'd discovered him sooner. In emergencies we've gone to other vets, and they are invariably surprised that my cat is in such good condition, with all the medical issues he has. Dr. Kukkar is what we always hoped a veterinarian would be - and more.

I've had nothing but great experiences so far at Cambie Village animal hospital…read more The receptionists are so lovely, helpful and really quick to get my pets in for an appointment. Dr Kukkar is always thorough, with a great bedside manner and I never feel like he is trying to offer me unnecessarily medications or procedures. I highly recommend this office if you want a trustworthy and pleasant place to bring your fur babies!

For more than a decade, we've entrusted our animals to the care of Dr. Paulderman at Caufeild Vet…read more Dr. Paulderman's no-nonsense approach earns him the respect of our pets and ourselves, and behind his gruff exterior, he's a big softy and always up for a lively chat about animals, family, or anything under the sun. Over the years, he's been our guide, helping us navigate the ups and downs with our dogs. The compassion and hands-on care at Caufeild Vet are truly unmatched. Claire is equally outstanding - friendly, knowledgeable, and always ready to lend a hand. Her patience and understanding are so appreciated. We're grateful for the expertise, care and camaraderie that Dr. Paulderman, Claire, and the Caufeild Vet team bring to our family. They truly bond with animals and the families they serve. Highly recommend!

Dr. Polderman and Dr. Thomas have been wonderful to my family's animals over the years! My…read morechildhood lab Monty was our first experience and we now take our boston terrier, Judge to Caulfield Vet Hospital since returning to Vancouver 2 years ago. When we moved, Judge was experiencing a bad limp and Dr. Polderman quickly diagnosed with with luxating patellas. He has since had 2 knee surgeries which have vastly increased his quality of life. Dr. Polderman has always been very kind to my Grandpa and my parents animals as well. He's a great vet whom I thoroughly recommend! The staff, Claire and Quinn are fantastic too.

Amazing treat my cats with great care and I have been so grateful for them to be there for my pets…read moreand I. Great animal hospital for your pets with friendly staff that show that they care .

I've been taking my 2 cats there for the last 8 yrs. I love that Dr. Chan and his partners are very…read moreethical. He will not sell you anything that you don't need and only performs procedures that are necessary. He explains, in detail, everything he's doing and gives you lots of good advice and information when he could be shooshing you out and getting the next customer, but that's not his style. An exceptional veterinarian who charges a fair price and is not out to rip you off. One of the best!!

they are good doctors, and yes i got a quote my dog had a dental 2 yrs. ago with this vet, no…read moreproblems with her teeth, just a straight cleaning still cost approximately 1200.00 i thought that was the going rate on the low end. i had a dental on my dog again she is 8lbs. almost 10 yrs. old she never had great teeth no matter how much one brushes them. was told 14 mostly small useless teeth should come out. of course i say yes cause it's for my dogs health no matter what. my beef is the sticker price once it was done. $3,139.32 if you notice on the bill they charge by the minute. 14 teeth in 18 minutes. minutes on cleaning etc. anyhoo, if you are rich, it's great.

Do not go to this "hospital" unless you're already a client…read more Was turned away during an emergency visit and receptionist couldn't even bother to refer me to another place. We are not from the neighborhood and the fact we said we had an emergency and she offered no help would make me question their practice all together considering it's a "care" facility. Clearly they don't care.

-Update: They sent me a rude email to say they are terminating services. The extent Dr. Armstrong…read morehas gone instead of an apology and amendment is truly disappointing. -Review: Normally a great vet and I love Dr. Darla. This review is for an exceptional situation with a sub vet. Dr. Darla was on vacation and Dr. Kelly Armstrong took us. I had brought in my two cats more than 2 months prior to our move to Europe to make sure all their vaccine requirements were met. Unfortunately a mistake was made on their part where they missed the rabies vaccine for one of the cats. Dr. Armstrong took 3 full days to fill out the forms, instead of the day of, which I took with understanding. Once I picked up the paperwork and brought them to CFIA, I was surprised to find out that they were filled out wrong. The CFIA doctor called me in more than 4 times to clarify information written in the forms. My older cat's history previous to Dawson Street Vet Clinic wasn't added and indicated on the forms. I had to go back home and hunt down papers I had initially provided when we changed vets. My younger cat's microchip information was entered differently on different forms and had to be corrected. And worst of all my older cat couldn't travel with us because he needed to get the vaccine and wait 21 days within regulations. Consequently I lost my CFIA appointment for the day and had to postpone my flight. Since our older cat wasn't able to travel until he got a vaccine and wait 21 days, I am now force to move to a different continent alone with one of our cats, while my husband waits out the time period. We were forced to pay for 2 ticket changes, the cost of holding our place as my husband waits out the vaccine period and also had paid a few hundred dollars for the paperwork that was riddled with mistakes. I took it in stride and asked to get the missing vaccine appointment; they gave us an appointment 2 days after the incident, with no effort to amend the situation immediately. When I expressed the immense difficulty and loss I experienced due to the many missteps on their part, I was met with disdain and deflection. I was accused by Dr. Armstrong of missing the vaccine myself despite my visits to complete them starting 2 months prior to, and I was accused of not providing the paperwork myself despite having brought in printed forms that they didn't use because they also printed themselves. I was accused of not providing an address in my country of destination despite it having no relevance and having providing it to CFIA at the time of appointment. Dr. Armstrong also accused me of not telling them the country of my transfer flight, which they never asked, despite it also being an EU country and using the same exact form. She never once apologized for any mistakes. Instead she complained about having spent 6 hours on them, as if it was a favour, forgetting that I payed a fee hundred dollars for that service. After these bouts of deflection and counter-accusation and refusals of any attempt at an amendment of my losses, they denied me service for having pointed out all of their mistakes. I understand that they were also stressed about the situation, but their emotional discomfort caused by their own mistake is incomparable to the economic gravity and the extreme distress caused to me and my family by their carelessness. Luckily I found an animal hospital the moment I stepped out of there with my cat who is willing to give him the missing rabies vaccine the same day and they assured me that they have plenty of experience with filling out travel forms. Heading there now, which I wish I had done the day CFIA pointed out al the mistakes. All I can say is wait for Dr. Darla if you must come here. And to avoid working with adults who haven't learned how to apologize in person, amend their mistakes, or have consideration for the difficulties of her clients.

I have been going to Dawson Street vet clinic since I got my puppy 2 years ago. All of our…read moreexperiences there have been great when we were seeing Dr. Armstrong. The front desk staff are also very friendly and helpful. Dr. Armstrong was clearly loves animals and our pup really loved her (until we had her castrate him). She was friendly and helpful. Dr. Armstrong is our vet of choice.

I did not have the greatest experience at this clinic and had not even met the Vet yet:) I had to…read morepick up some medicine for my cat prior to her visit to lessen an anxiety she may have. I popped into the clinic as I live close by to see if it was ready for pickup a few days later. There were 3 or 4 people at the front desk all busy so I just picked the person right in front of me and waited until I was addressed. When she asked what I needed I began to explain but in the middle of my question she picked up her phone:) I waited and then continued to inquire about the medicine I was picking up. I started to ask her different general questions about the medication, insurance etc. as they had not seen my cat yet but prescribed medication for her so I wanted to know what it was etc. The tone just kept getting more condescending.....not the words that were said to me....just the tone. I left that clinic feeling very unsettled and for the next couple of days started to think why I would bring my pet to what I felt was a very unwelcoming place.....I just could not kick the feeling so I cancelled my pet from being a customer there.

I've been taking my cat to Lonsdale Place Veterinary Clinic, and I couldn't be happier with their…read moreservice. Dr. Caroline Niegos is especially wonderful--she genuinely cares about the well-being of my cat and isn't just focused on the bottom line like many other clinics. The staff is professional, kind, and always provide excellent care. Highly recommend!