Excellent experience. The perfect way to spent quality time with my teenage nephew. We did the…read morerunaway train room. I say it was B difficulty. Next time I'm going back to try the submarine one.

So fun! Even two people can finish within 60 min! Room is pretty big and lots of moving around and…read morelogically thinking! Highly recommend for 4-6 people

Worst customer service ever. I'm visiting Birmingham and…read morebought the ticket and realized I bought the wrong date. Bought the ticket on a Monday for Friday the day I was leaving Birmingham. I called and got the answering machine telling me to email them. I emailed them Tuesday, Wednesday, Thursday. I stopped by at all different times when they said they were open online. Nobody was ever there. Finally received an email from someone FRIDAY saying they gave me a credit to use in future. I don't live there never coming back. I stop by to get reimbursed and finally someone showed up to work! I was told just to email customer service over and over again. That there's no corporate. No one to speak to. No register at the escape room. Sounds SUS to me. ‍

We have been here several times, and each time we have had a blast! I've done every room and they…read moreare all challenging! The people that work there are super awesome and so helpful!! I definitely recommend!!! Such a good time with friends or family!

I had Living Social deals that I used on my most recent visit. They were a GREAT deal and if you…read morecan catch them, I highly recommend, as you basically double your money with it. We went for my birthday and it was a lot of fun. It was a weeknight and we had most of the games to ourselves. Most of the games worked, and the best one was the TMNT game, as 4 people can play together and it was tons of fun to play. Definitely a fun evening out together!

This place in my opinion, is one of the coolest business inside the Galleria. What not to love…read moreabout BumperNets since they have more than just arcade games and I believe they host tournaments and birthday parties as well. It's good to still be able to play games without having to purchasing anything from customer service. You don't necessarily have to come inside the Galleria just to come to BumperNets since they have there own entrance by Sears. The arcade games are never down and they always seem to be working fine with no problem.

Warehouse 31 is one of our favorite haunted houses! There are 2 different attractions, one complete…read morewith flourescent, glow in the dark 3D paint and actors dressed as scary clowns. The "less scary" attraction, This one is fun and loosens you up before you go thru the "scary scary" part. The level of detail put into the Rigor Mortis (scary scary) side is great!! there are multiple scenes to walk thru, from a psychotic doctor, hill people, and a surprise train, theres something to trigger everyones fears! If you're wondering whether or not to take kids, I will say I took my 8 year old daughter this year and she had a BLAST. Whereas last year, she was too scared to go in. She's a pretty mature 8 and I knew she would be ok. I wouldn't take kids much younger tho. If your kid is too scared to go in, you do NOT get a refund! But really- go check em out!!!

We came from Atlanta to check out some haunts in the area and happened upon Warehouse 31. We were…read moreSO glad we did. When we arrived, the staff was friendly and efficient. The set design was my absolute favorite of the season in Alabama and Georgia. The attention to even the smallest of details was amazing. The smells were atrociously wonderful. The actors were on point, even on the last night of the season. I really enjoyed the story telling and their ability to use the set around them. The property was clean with many other small activities to keep you busy. I will certainly come back. It was worth the couple hour drive.

Ismael was amazing! My team and I took on the Pharaoh challenge and was thoroughly impressed.read more

The whole experience was awful. The room was bad. Service was bad. Just all around awful. Please…read moresave your money. Don't go here