So bummed! Really loved the people working here, but have had a terrible experience! I decided to head to Hayward/San Leandro for the repair, since it seemed like the price was worth the drive (I live in Oakland). I have an iPhone 6 and I'd cracked the screen. I went to have it repaired (opted for the new, factory-sealed replacement glass) and took my phone home an hour later. Within an hour of getting home, one side of my screen was dark and the bottom half of my screen kept flashing, and then the battery drained almost immediately after being fully charged. I returned the next day, and the folks working there were very lovely; they replaced my screen in about twenty minutes. However, I got home and realized that the phone doesn't work! I can't hear calls -- it sounds like whoever's on the other end of the line is a million miles away. Now I have to return for a third time, and am not confident the phone will work afterwards. I've been trying to call for the past hour to get a hold of someone, and the line has been busy the whole time! Very disappointed. Not worth the $15 I 'saved' to get the repair done more cheaply. read more

Mike is the best! I got my screen replaced last October and for some reason the screen started acting up 7 months later. He was nice enough to push for the company to extend my warranty. The staff is extra friendly and efficient and for the price, you can't really go wrong! read more

Iphone 6 screen cracked I got referred here by a friend. Great customer service. Quick and cost effective! Thank you. Ill be referring more people here. read more

My galaxy s5 screen was seriously effed up. I read a few reviews called a few places and decided to drop my phone here to get fixed. I came first thing when they opened at 11 on a Saturday and came back at 1 and it was ready. Looked brand new. The feel of the screen was a little different but what could you expect. Cost 100$ for a new screen and some type of glue that they recommend, without the glue it'll cost 80$! read more

Little backstory of myself, I am very clumsy! Before coming here to fix my screen I have fracked my phone a couple time prior. I use to go to the gorilla fix kiosk at new park for 130 to repair. I came here the other day because I need to fix my phone asap and just went here cause it was the closest. (My phone was a little bent and the screen was non existent) they quoted me for 120 put on a high quality screen and bent my phone back in place. IT LOOKS BRAND NEW!!! They're cheaper, faster service, and cool people. I will for sure come back if my dumbass cracks my phone again! read more

Had my iPhone 6s screen replaced within an hour! Was greeted when I walked in the door and had my phone fixed and ready as promised. Great service. Glad my friend recommended this place. read more

They fixed my galaxy 6 edge after having it for just a couple of weeks. My silly self dropped it and shattered the screen. Mike and his team were professional and great to work with. I would come back here for any phone repair needs. read more

Came back to have my daughter's phone repaired: broken screen and faulty home button. They did it in 40 min and works like new!

Very helpful, knowledgable, and reasonably priced. A little disorganized but worth the wait.

These guys are probably the best deal in town! I called at least five other places before landing here. Everybody that works here is super helpful. They're pretty fast, but the environment is pretty chill and the time goes fast while you're waiting. read more

Found these guys on Yelp because I needed to fix my husband's cracked iPad screen. I dropped the iPad off at noon and it was ready a few hours later. Prices seemed competitive and they were friendly and knowledgable. Will certainly recommend them to others. read more

This place is exceptional. Not only was it the only place willing to fix my phone (it's an uncommon Android phone) but they did it for cheaper and faster than anywhere else. I wouldn't go anywhere else with a broken phone. read more

First time at this place ,I liked great price my iPhone Screen cracked they repaired in 30 mins ,did a real great job!! Most def recommend!

Called so many places to replace the glass screen on my galaxy s5. I was quoted $150-230. I found phonegeeks and was quoted $80. Dropped my phone off, ran some errands and returned to find my phone good as new! Fantastic service and they are very nice. Hopefully I don't need to go back, but if I break my phone again I will go straight there! Tip: it's cash only on pick up. read more

Came here after work because my screen cracked. The clerk was really nice and they finish within 30 minutes. I highly recommend them to anyone. read more

Took care of my LCD in a quickness. Surprised with their good price and service. Thanks guys!

I really loved the service i was provided. I was on a tight schedule and they were able to get me in and out really fast. My iphone was also missing a screen bolt on the bottom and they provided a replacement. Over all they did a quick and good job. read more

Mike & Anthony were VERY helpful in cleaning my LCD screen after getting pasta sauce all over it. It was done within an hour. Fabulous service! TIP: Cash only. read more

I was in a rush and these guys did me a favor by replacing my cracked screen in less than 30 minutes. Can't beat that!

Quick prompt service they repaired my phone glass and it looks great thanks phone geeks

I never rate places but I have to today. I broke my phone over the weekend and was stressing out about how expensive it was to repair at other places. I called in and was told to come in in the afternoon and they can repair it right there and then. That's exactly what I did.Mike was amazing and so nice. He was so nice and super helpful and my phone was fixed in under 30 minutes and didn't break my pocket!! Best prices!! Would definitely recommend to everyone!! read more

Super friendly service, very happy with how PhoneGeeks repaired my iPhone! I never saw the mysterious and talented "Mike" in person; he apparently works in seclusion behind a small sliding window. I suspect there is actually no "Mike" at all, but a roomful of diminutive, nimble green elves working magic through microscopes. How else to explain so many phones fixed so quickly every day? read more

Emergency situation, dropped my phone and the glass shattered. Called and Mike said they can fix it. I took it it in and my phone was repaired in less than 20 minutes at a reasonable price. Thanks!! read more

Took in my iPhone 6s with a cracked screen and within 30 minutes i was out of there with my new looking phone ! Extremely satisfied with the service. Will definitely go back there when needed read more

Let's just say this place is amazing! Only took 30 minutes to get my iPhone fixed at a good price!

They're awesome! My boyfriend walked in to fix my iPhone 5s screen and they are able to do it on the spot!

Do not waste your time w/ any other phone repair shop!! I came in close to closing time w/ a broken iPhone 5 screen, their staff was extremely helpful and friendly with fast service! They stayed about 10 minutes past their closing time to make sure all the features on my phone worked after the screen repair. No other repair place I've gone to goes to that length to assure quality. Lowest prices I've seen! read more

This store is the best.I got my phone fixed and I didn't have any problems with my screen for almost 1 year

My good old iPhone 5 was suddenly glitching. I wanted to see if I could fix it rather than springing for a new phone. PhoneGeeks quickly diagnosed the problem as a worn out screen. They replaced it in about half an hour at a really reasonable price. Friendly, quick and reasonable. read more

Awesome place with an awesome employee. They fix my broken screen of my Ipad it took about an hour and it only cost me $80 buck and include a free screen protector. read more

Omg I'm so excited my phone was trash today I breaks my phone 2 every 3months and I always go to Other places were they over charge me and my camera is never clear but phone geeks hook a sister up they fixed my Lcd fixed my camera I'm so happy its new again and I got a free tempered glass case Thanks wittie you go girl taking care of 5 customers at one while handing businss on the phone o yeah my iPhone 6t only took 25 mins thanks phone geeks your guys are the best I'm so excited I recommend every one here read more

GREAT SERVICE!! Quality workmanship. My family has been here to repair iPads, Galaxys and all of the devices are working like brand new!! They've saved us $$$. No one else can do my repairs from now on!! Did I say fast?? Oh yeah!! THANKS GUYS!! read more

They hooked me up with a good price for fixing my IPhone 7+ . Warranty also come with it all for an affordable price! They have great costumer service, they take their time to get the problem fixed (this phone had MANY issues) so, if your looking for a place to fix your device without further damage, Phone Geeks is the place! read more

Friendly people. Good service. I got helped as soon as I walked in. Great prices! You have to come check this place out.

I was VERY disappointed with the "service" that I received from Mike on 1/2/16 and I would not recommend ANYONE to go to Phonegeeks. After reading reviews, I went to Phonegeeks to get my cracked screen repaired on 12/30/15. My first experience was very positive overall - they were running a bit behind and forgot to mention that they accepted cash only. To make up for any inconvenience, the salesman, Mike offered me a free screen protector or phone case - I decided to get both of them, as he repeatedly claimed that having the combination of both the case & screen protector would ensure much better protection for my phone. On the next day (12/31) I noticed that my screen looked a bit cloudy and I assumed that it was the screen protector. When I lifted it, I saw that the display itself was cloudy, but returned to clarity once I restarted the phone. The next day, on the afternoon of 1/1/16, my phone dropped out of my front jacket pocket and landed onto the wood floor at my home. Because the drop was only about 3 feet and there was a soft landing, I didn't give it a second thought - I was shocked to see that BOTH the screen AND the screen protector had a large crack in it! My receipt indicated a 7 day warranty, so I attempted to contact Phonegeeks as soon as they opened at 10 am. I called numerous times on 1/2/16, but got no answer so I stopped by after 11. My intention was to either use my warranty to upgrade from the Refurbished screen that I purchased to an OEM Apple screen or to get a refund. When I arrived and explained the situation to the salesperson Mike, his response was completely different than the customer service experience of just 2 days before: Mike explained that they would not honor the warranty and that I would have to pay full price to have the screen repaired/replaced. He was very rude and dismissive, interrupting me several times, and was unable to tell me the difference between the 3 screen options that they had for my iPhone 5s (Apple, High Quality & Refurbished - which I had purchased). I remained professional and respectful through our interaction, but I began to get upset when he blamed me and told me to, "take responsibility as a man" and "what do you want me to do bruh?" At that point, I advised him to provide better customer service and I asked for both his name and his manager's name, to which he responded, "everyone here is named Mike." When I asked for the manager's phone number, he responded "I can't give out his personal information but if you leave your phone number, I can have him call you." Dear Phonegeeks Manager, Since the sales associate was unable to provide your contact information, I hope that you will read and respond to this review. What I attempted to explain to Mike was that the screen that I purchased from your store (along with the screen protector and case) did not provide the protection that he suggested that it would. When a minor drop caused BOTH the screen protector AND the screen to shatter (despite the phone case), I am led to believe that the product(s) that I purchased were defective. I called around to multiple similar mobile phone repair shops, and they agreed that it was highly unusual for my encased cell phone with a screen protector to crack in the manner that it did, within just 2 days of purchase. I was also told that you may want to consider contacting your screen sales rep/supplier to explain that a customer purchased a product that may have been defective. Based off of the multiple reviews on this site, I'm sure that your company usually provides better customer service than I received and I eagerly anticipate that you will properly & promptly address my concerns. Thank you. read more

Staff is very friendly and welcoming. Had to repair cracked screen and was done in 30 mins so fast...Highly recommend this place!!!

Absolutely great experience. Cracked iPhone 7+ screen plus subsequent complications were handled in an efficient and friendly manner. Quick, thorough, helpful and trust worthy. Couldn't have asked for a better experience! read more

Great customer service, quick and easy repair for my iPhone 6. I called on the phone to get my screen repaired searching for the best deals & this was the best one. The owner truly cares for his customers and makes sure you get the best bang for your buck. read more

Scam, scams and dishonest business! Beware! Went here a while back to fix and replace my iPhone 6s glass LED screen. I asked specifically for OEM Apple parts and they said no problem, we have in stock. The price was a little over $70 so reasonable and I asked again to make sure it's Apple original parts at the price and they again said yes. So I went ahead to have the screen replaced. A few months later, I noticed the touch buttons are not as sensitive as before but I thought it was probably because my phone was older like 2 years old. I continued to use it since it was still functional. Now over a year later, I tried to trade in for a new phone at T-Mobile BUT was told the screen is not original Apple parts so cannot be traded in. That's when I found out I was scammed. Do yourself a favor, regardless of how friendly and nice this place seems, never replace phone parts here if you want manufacturer parts and quality. But if you're okay with after market parts and value, maybe consider BUT my own experience tells me the after market parts they sell here are so cheap that I started noticing issues real soon after. If I could give zero stars, I definitely would. read more

Phonegeeks did a great job at replacing my damaged phone and their customer service is excellent! I dropped my phone from a three story library and had my screen destroyed along with a damaged mother board but they were able to fix it and had it ready by the next day! They're fast, informative, friendly, and know what they're talking about. Prices are reasonable and they're really fair and care about your issues with your phone. Rachell and Mike helped me with my phone so if you see them for assistance you won't be disappointed. read more