The hours posted here are wrong. They are open until nine to seven on weekdays nine to six on…read moreSaturday twelve to five on Sundays

Fantastic service from the manager of this Willimantic Staples. Had purchased Emerge Vortex chair…read morefor my husband as a Christmas present. I paid to have it assembled and when I got it home found that the seat was on backwards. Needless to say, I was very upset. I contacted the store manager and cannot say enough about the excellent service she provided. She was very apologetic and refunded the price of the chair and I had my son reassemble the chair correctly so that I did not have to bring it back to the store.

I highly recommend TheBizTechs in Coventry, CT. I dropped my computer and broke the screen, Jay at…read moreTheBizTechs researched multiple options to repair it at a reasonable price, explaining all the options and costs with me along the way. When it was decided it would not be a cost-effective resolution, at my request, Jay researched alternate computer options, found me an alternative computer, downloaded all the data from my previous one onto the alternate and did it all at a very fair and reasonable price. Bring all your computer problems to Jay and sit back and relax!

I took my laptop here for driver updates and to have extra memory installed. A day later I came…read morehome with a clean machine that was faster and -- to my surprise -- the cost was less than half what I had mentally prepared myself to spend. But perhaps I shouldn't have been surprised, because I already knew someone else who had taken a laptop to be checked out who was similarly pleased at how reasonable the cost was relative to what she'd expected to spend when she walked in the door. The owner of this business is ethical, the turnaround time was phenomenal, and the price was a bargain.

Fast service and a personal call from technician. I really assumed a couple of days to be fixed,…read morebut in a few short hours they were done. Great neighbors to have . What a blessing

I've had these folks do two separate jobs for me. First was moving from an old laptop to a new. It…read morewas done quickly, completely, and at, what I consider, a very fair price. Second was to help me set up a Zoom party for my Mother's 90th birthday. While it appears that my audio problem was an update to my software that somehow got delayed, the tech who came was patient and very informative. I can't recommend this company more than to say they are local, customer service first, and completely responsive to your needs. Well done and I will be back!

I had truly the worst experience imaginable with this shop. First the alleged owner who wasn't the…read moreowner at all sig ed me up for a service I absolutely did not agree to - a monthly fee service with an electronics company. Then he charged me a down payment of 200 for a motherboard that was unavailable. Then no one called me back for days and days despite numerous calls and messages left. Now charges have to be reversed and nothing was done whatsoever to fix the computer. I'm enraged This was the worst experience I've had in decades with any type of service. Wow. Just WOW! Really awful

There repairs are quality. But there timing is horrible. My phone needed a cleaning and a new…read morecharge port, and i would get a payment email later that day. Finally, I called a few days later saying that it would get sent this week. Still non. I called the following week, left voicemails, which weren't returned, got the email a few days later after a call back to them. They say the repair is going to be done on Monday and you call on Wednesday to find out if its been shipped out and they havent even completed the work. They then proceed to tell me that the repair will be done on Friday. I call back on monday and said it will be done on Saturday. Finally got the text, saying it will be shipped out next day air. Let's see what the repair is like. Since I haven't received the phone back yet. This would be first time fix for a Samsung phone. I've used them with a laptop and got similar experience. This is the last time i am using Asurion in Hamden. I'll drive 30+ minutes to get my device fixed at another Asurion (Poughkeepsie, NY) if needed.

I brought my laptop in after reading 34 five star reviews. He repaired it within 2 days. He gave me…read morea thorough explanation of the repair he made, cost of the parts he used, and even reloaded a disk to demonstrate. Price was very reasonable especially considering the time he spent.

Geno is the owner of ACS and is a joy to work with. He does exactly what you need, and doesn't try…read moreto upsell you. I can't recommend this guy too highly. I had a laptop with a dirty fan, but it still worked. Gino realized that nobody wants to take a working computer out of production for days just to have preventive maintenance done and worked with me to schedule a time when he could get it done quickly. Nice!