You don't win customers by lying about how I behaved. You hang up on me while I made to call as…read moresuggested on the door and I was not screaming you were the one screaming I did knock on the door firmly and tried to see if the door open and when you asked me rudely what I wanted and I told you I'm looking for a used laptop you told me to F off and closed the door in my face. You said you have a video of this please post it

Cheapest iPhone replacement quality ever! Screen re-cracked in the exact same places as the…read moreoriginal screen only 2 seconds after walking out the store door. No warranty provided. A complete waste of $85 and I refused to pay him another $85 for a $2 value part. I would suggest a repair shop using higher quality parts.

Support is non existent No human life there…read moreDon't even think about using this cable service

This specific establishment is great with customer service. (Spectrum as a whole is a diff story.)…read moreThis physical store has kind workers whom got me in and out in minutes. That being said I got here at a good time because there wasn't a line and no one waiting for their appointments. Place is clean and open with ample parking. Their corporate workers are rude and very pushy and won't take no. The local workers here are nothing like that.

I'm seeing a few one star reviews, which actually blows my mind because my husband and I actually…read morewon't purchase from any other dealer. We've always found the N. Windham store to be knowledgeable, extremely professional and friendly! I just called today to see if someone could dig up An old receipt for me for income tax purposes and Taylor who answered the phone could not be more cooperative and willing to help. I've never felt that we were ripped off or shammed from this Location. We've always been extremely satisfied!

I've been a Verizon customer for over 20 years. In the past, I've felt that these people were quite…read morehelpful. And knowledgeable. My recent experience has been far different. I've been in recently for two technical issues with my phone. Both times I was told my iPhone 13 is old and really could not be fixed. They didn't even attempt to fix it whatsoever. Both times I either went over to Walmart or Stapels. At Stapels the tech was out but another gentleman working the Desk was able to fix the issue in three easy minutes. Not sure if this has been bought out by private equity, but I get the feeling that they are not to help a customer under any circumstances unless they are buying a new phone with a two-year service plan.

Terrible customer service. I upgraded 2 phones on 2 separate days with 2 separate sales people…read more(Alex and Ben) and was told I had to purchase the extended warranty and could cancel it after 1 month. I tried to decline it but they would not let me. I called Verizon and they said that was untrue, the extended warranty could be declined. Called Marisol the manager and she said she would remove charges but offered no apology for her staff lying to me. Scam artists! Will never use this store again and I will happily share my story with everyone I know!

Typical Cruddy Verizon service. I bought a seemingly new car mount for my phone, then found out it…read morehad been opened and used previous to me buying it. When I returned it, the sales associate had the nerve to look me in the face and say, "Did you put this on your car, and then rip it off and now you're returning it?" I told him, "No." There was a chill in the air, and later on he tried to make nice and shake my hand - I did, but it was another nail in the coffin for the Verizon's around me. In the future, I will be going to the one in Glastonbury, where they treat you like a human being.

Fixed my charging port in a jiffy. Gave me a good deal because it was a simple fix for them.read more

Will be a returning customer. I screwed my laptop up by trying to repair the screen myself. They're…read morehonest, very reasonably priced, and open 7 days a week. Since they only had one review, I wanted to add another one.

I recently visited Fix Wireless Phone Repair Shop, and I couldn't be happier with the experience!…read moreMy iPhone screen was completely shattered, but they replaced it quickly and at a very reasonable price. The staff were friendly, honest, and explained the process clearly. My phone looks brand new now, and they even included a screen protector for free. Highly recommend this shop to anyone needing fast, reliable phone repairs! Thank you guys!!

I dropped my phone and had a hair line brake in it, I went to a place who repair phones and the…read moreguys wasn't friendly, and he tried to make me get a née battery and something else, I just want to fix my screen, a few blocks away I found this store. Ronnie the owner was very knowledgeable, attentive and he fix my phone in 25 mins (fast) he got the best screens in the market and he gave me a screen protector free. He gains a new client with me, and I will recommend him to all of my friends and family. Great place to fix your phones

Used this service 3 times over the years..Always positive...Had slow boot up problem with my old…read moreHP desktop...Also needed an upgrade to Windows 11..They handled it remotely...Took control of my computer via a link that they emailed me..Did the job...Followed up the next day to see if all was OK....$99 total charge...Quite Happy

Not only did they screw around with my mom and never showed up, they did this from 10/8- 10/13!…read moreRepeated appts (4 days!) where no one showed up, no one called...each time my mom called and was told another day, another time...and still no one showed. They seem to think they are the only ones with a schedule. Surprise, you cannot exist without customers, your BBB review is tanked and the only recent reviews in the last year did the same as this one- 1 star because we couldn't give less. My mother had used the same company and same guy came out for years...he's gone and so is their customer service. TANKED. DO not use, recommend NO ONE use them. They should NOT be in a business, because they have no concept of how to run one~ D- rating with BBB...not accredited, even. Never replied to complaints. GROTON,CT was the non service location...

I work with Chelsea every time I go into Russell Cellular in Mansfield. She just helped me with…read morethe fourth phone for my family in the last year and she is awesome. She is knowledgeable about different phone options and costs and always looks to make sure we have the right plan for our family. Today she spent time looking for deals for me before I upgraded without me even asking. She is fast, smart and wants the best for her customers. Super nice, too! Not sure why this place isn't ranked higher in Yelp because it is the best place around!

I went in to get help with my phone. The girl there was rude and not helpful. She was just trying…read moreto sell me things I didn't need and the store was a mess. I really hope she's not the manager because, if she is, that place is doomed. Didn't catch her name but the guy there was terrible too. He was doing nothing. Just playing on his phone. I'll never go here again. I'd rather drive all the way to Windham. I'm telling all my friends and family this store is a bust!