Came in because my PC unexpectedly refused to turn on. I found this repair shop and dropped my PC…read moreoff with him. I was able to call with any questions or concerns I had and he was very helpful! He told me there was an issue with my motherboard and coolers, and was quick to replace both parts. Very forward and fair with his prices. Absolutely would recommend!

DAS repair is great! I had an old, slow computer, originally loaded with Windows 8 (but updated to…read moreWin10) that was infected with all types of viruses and malware. I was afraid I had played my last game of frogger on it, but Stephen took a look and said he could do some clean up and tweaks, install a new SSD drive, and it would be just fine. I left it with him around 11am and by 530pm that same day, he let me know it was finished and ready to go. The price of the parts and service was very, very reasonable and it runs great now! I highly recommend DAS Repair Group; they operate with integrity and provide excellent customer service.

I am a small business, and I received a quote from PC Development for a new computer, that I…read moreneeded, (which I accepted) I called today to put a deposit on the computer, when I called Donovon and Stan (the owner) said that they would honor their estimate and when not build my new computer. If I were a small business, I would stay away from PC Development.

Excellent customer service and fair pricing. We've been…read morewith this company for years and trust their expertise. They also take tech products such as printers, cause, etc. and wise them for free.

Five stars for the West Simsbury Geek Squad! The team is incredibly patient, knowledgeable, and…read morealways hopeful when tackling our tech issues. They are excellent listeners who quickly figure out the problem and create a solution plan that actually works. We use them often for our phones and desktop, and the supervisor always goes the extra mile. We honestly don't know what we'd do without them--three cheers for this friendly and skilled team!" Cindi from Avon, CT

I bought the new meta glasses from here and they were the wrong ones but I took them out of the…read morestore and called my dad to see if they would work he wanted the tinted ones he said no I went to try and return them still sealed and the manager said no after opening the box in front of me and saying there were finger prints on them and where not the ones that they sold me are you fucking kidding me the. Proceeded to talk to customer service on the phone in the parking lot for 2 hours and they told me to go back in the store and talk to the manager. After about 20 minutes of online and In store managers talking to each other the In store manager said that he would just prosess the refund if I hung up on the online one so I did and then he made me wait at the store counter for 15 minutes while he whent in his office and talked to the other employees, came out and said I can't do anything I'm sorry. So now I am left with a $400 paperweight and no options left if you ever choose Best Buy use online.

I brought my laptop in after reading 34 five star reviews. He repaired it within 2 days. He gave me…read morea thorough explanation of the repair he made, cost of the parts he used, and even reloaded a disk to demonstrate. Price was very reasonable especially considering the time he spent.

Geno is the owner of ACS and is a joy to work with. He does exactly what you need, and doesn't try…read moreto upsell you. I can't recommend this guy too highly. I had a laptop with a dirty fan, but it still worked. Gino realized that nobody wants to take a working computer out of production for days just to have preventive maintenance done and worked with me to schedule a time when he could get it done quickly. Nice!

Quickpro has always been able to help me in a pinch. From my girlfriends laptop not booting up no…read morematter what(and im pretty handy with em) to my galaxy phone that just recently fell out of my back pocket onto concrete while riding my dirtbike. Fast, thorough service at great prices!

I asked them to repair my ipad mini's broken glass, and for saving money, I bought one front glass…read moreand have it with my mini. They said it doesn't fit, and ask for $30 for simply taking a look. Fine, I asked again could u guys remove the front glass for me, so I can try fix it all by myself. They asked to charge $80 for this! Ridiculous! Never ever go to this store! Take my words! All they care is money, not your broken items and feeling!

First I dropped by to see how much it was going to be for having the lcd screen to my macbook…read morereplaced if I provided the replacement lcd screen. They said $45. A week later I came in with my lcd and macbook and they then quoted me $69 because it's an apple product. Okay. Then they said 3-4 days and my laptop would be fixed. 3 days later I called asking about my laptop, they told me I never authorized the repairs. I told them I did and I have signed documentation. They said it would be fixed "next day" well. . . 4 next days later, me hounding them on the phone led to the manager telling me that my wireless stopped working. WTH? When I picked up my laptop yes the lcd was fixed and replaced (4 days after the original expected date) but now I have to get my wireless airport fixed because they damaged it. DON'T USE THEM!!

Now this place is interesting...I went there to have my son's very high computer cleaned of a nasty…read morevirus. I found the place because I was a client of the guy who started the company, a local from Glastonbury. They used to do house calls here. He has always had good staff and very reasonable pricing. Call ahead for appointment. I passed it a few times far down Main Street, but found it eventually. Even the Entrance is hidden in the back & it was a loooooong walkup with a very heavy computer. It was hard to find it in the building, too. I was happy with their communication and the expert young men working there. I felt it was honest work done right. Good advice, too. They even have free email tuneup specials for clients. I'd go again, for sure. It's a no frills startup, but gets the job done correctly.

Very scary. Dropped of a computer that had a password encryption and I was assured they would be…read moreable to trouble shoot it. Three months later I was told they threw away my computer! After phone calls back and forth I was told they "located" my computer. I was told to pickup my unit, they left it outside in pieces! Even worse, they had given me someone elses harddrive and a faulty motherboard! Yikes! beware! Now proceeding with legal action against them.

My mom wanted to buy a new watch. I took her to the place,replaced her battery for less the cost of…read morea new watch

I have a Samsung phone that needed repair through my providers insurance. They said the repair…read morewould take 30-40 minutes but I was out in maybe 25 minutes tops. Friendly knowledge staff (Thanks Tim!), I highly recommend Batteries +.

Used to be a great place. Even 2 years ago. Have gone couple of times lately personnel are arrogant…read moreand ignorant. One previous to yesterday, went for a warranty, attendant made us wait for an hour. Told us that he would take care, then he came back saying that there was nothing he could do about it. Yesterday, went for an accessory, showed the salesman the iPad. Asked him twice if this was the correct accessory, he replied on cynical mode yes. Today, arrived. Accessory doesn't fit. I needed it for a meeting.

Had the worst customer service experience there a few months ago. Went in the buy a new Apple TV…read more The CSR was rude, condescending,sarcastic and just not a nice person. He actually snatched the cash out of my hand. I should have snatched it right back and told him what to go do w himself, instead I called and unloaded on his poor supervisor, who really wasn't able to offer much more than a lame apology for her employee's egregious behavior. I will never set foot in that store again.

For over two decades I have trusted Mark and the guys with all of my computer and IT needs. Fast…read moreturn around, efficient use of time and a reasonable price make Burns the place I will always go to for this service. There are none better.

Mark Burns at Burns Computer Services is a LIFE SAVER. I'm a full-time writer and when my computer…read morecrashed, I feared the worst. I called Mark and was immediately put at ease by his phone demeanor, and after a quick and efficient drop off, I was called within 30 minutes with an update. I needed a new hard-drive. Within 24 hours, my computer was back home and set-up in my office, working faster than ever before. And the bonus - and I know part of it was "luck" - but Mark and his team recovered ALL of my families personal files and all of my writing work. And for a price that is absolutely impossible to beat. And everything was cogently explained and I left fully understanding what the issues were with my computer. I'll never think of taking my computer ANYWHERE ELSE in the future. These people are just wonderful!