Sharing my intial experience after I came to pick up my items, just to find out that no one is in…read morethe office and my items aren't ready for pickup either. Just one week ago I had made a reservation for glassware for a small event. I chose Celebrations due to their quick response time as well as their pricing structure. I was also happy to pick up the items knowing that I would save $150 on the delivery fee. I was informed via email that I could pick up on Thursday or Friday between 9am to 2pm, so I drove about 25 minutes to Novato today (Thursday) and arrived around 9:30am. Upon arrival, I noticed the door states "by appointment only". I'm a little caught off guard because this was never stated to me, but I thought maybe it didn't pertain to me since the email communication I had received the week prior stated that I could pick up today. I called the number on the door, and Kim stated that my order was not ready and that she was not in the office today either. I would have to come back again tomorrow to pick up the items, and that they would be ready anytime between 9am-2pm. Kim seemed irritated on the phone, but I'm the customer who was told I could pick up today. She did say she could deliver tomorrow, but I'm not trying to spend $150. I wasn't upset or yelling, just asking for clarification about when I could pick up the items. Maybe she's dealing with something outside of work, but bringing that to me was uncalled for when I was only following the pickup instructions she provided me. Anyway, just wanted to share my intial impression after their misstatement about the pickup window. Hoping for a smooth pickup tomorrow!

Rented a bunch of stuff for our backyard engagement party and everything went perfectly. I went to…read morethe showroom which was super helpful and Kim was very accommodating when I had to make changes over the closest couple weeks to the party. They picked up and dropped off on time.

Jennifer was great help, she provided plenty of organizational tools and templates in advance and…read moreis willing to listen. On top of the day of coordination, she includes check-ins months prior, a venue walkthrough and rehearsal coordination which I found extremely valuable to keep myself on track and have her really get to know my vision. She will ask questions you didn't even think about! Based on my specific experience, it was generally stellar but a few marks were missed at the beginning of the big day. Without an assistant, she was fully occupied with setting up decor downstairs so the prime management of multiple hand-offs, dealing with vendors arriving at once, crossing off key happenings on the timeline was not entirely covered. Otherwise, the wedding would of been near perfect. At the end of the day, she genuinely cares about her brides and works hard to make your dreams come to life.

Jennifer and her team are awesome. They were very accommodating, and every request was fulfilled…read more Normally it takes her team up to three (3) hours to set everything up (we had 16 tables, 128 chairs, and other decorative items); when the time of drop off came, the venue only allowed one (1) hour!! Jennifer sent extra man power to accommodate us - at no extra charge!! My partner and I were not involved any "hiccups" in the day of, so it was a relief to know that everything was taking care of has plan. We will definitely use Rustic Events again, and will of course recommend them. -Milton and Manny 05142016

We had such a great experience with Party, Tents, and Events Rentals! After shopping around, we…read moredecided to go with them for our August wedding and found they were the most affordable and flexible of all the rental places we spoke to. Yuri and her team were AMAZING to work with. They were prompt, informative, and stayed in communication with me from start to finish. The chair set-up went smoothly, and they followed what I asked for (despite me not having someone there the whole time while they set up). I got a basic chair style since we had a casual outdoor ceremony, and I was pleasantly surprised at how beautiful they were! The price point was great for the chairs, delivery, and set-up/breakdown. HIGHLY recommend!!!

Judy is friendly, intuitive, convenient and flexible. They want to help your party planning be…read moreless stressful!

Everyone was very helpful in helping us plan our daughter's wedding reception. They had everything…read morewe needed!

We rented everything we needed for our wedding from Encore rentals!…read moreBoth of the Dana's and Susie Were really helpful they sent photos called us back in a timely fashion and well were just fantastic, and they have everything we needed!

Ordered a graduation bouquet for today, providing reference photos. She reassured me multiple times…read morethat she would be able to recreate the bouquet shown with yellow flowers and white wrapping paper. However, upon picking it up the bouquet looked nothing like the reference photo. Instead of using flower wrapping paper, it was made out of thick cardstock material that was already falling apart throughout the day. Paid $145 and only 25 roses. I was extremely disappointed with the overall outcome. I wouldn't recommend this florist for bouquet arrangements. The final product looked nothing like what was discussed.

These expensive flowers were old when they arrived, 4 days later they are just taking up too much…read morespace in my compost bin. How embarrassing for my friend who sent them to me for my birthday. I'm shocked that a florist can even stay in business when delivering flowers that are so old! Shame! Don't you have any pride in your business? Insulting to receive such an old bunch of flowers.

Needed 30 chairs, two 8-foot tables, and two 6-foot tables for an event and booked everything…read moreonline about a week in advance. The booking process was easy, the rental prices were competitive, and Jeff was great to work with. He communicated with me via text throughout the entire process: booking, delivery, and pickup, which I appreciated because I never had to wonder what was going on. The tables and chairs were exactly what I expected: clean, functional, and showing only normal wear and tear. No surprises, no damaged items, no last-minute headaches. Delivery and pickup both occurred within the stated timeframes, which made event planning one less thing to worry about. Sometimes you don't need anything fancy. You just need someone to show up when they say they will, provide what was promised, and make the process easy. That's exactly what happened here. I'll definitely be renting from Jeff again for future events.

Great experience! I needed chairs and tables a week before a graduation event. They responded…read morepromptly and had great communication throughout. Items delivered were exactly as ordered and I was happy with the quality of the items. Delivery and pick up were very smooth as well. Easy online ordering. Highly recommend 707 Party Rentals for your next event.

I had a great experience with Armando's. They're a reasonably priced, especially for a backyard…read moreset-up, family-run business that really cares about their customers. The setup and takedown of the tent were quick and efficient, which made everything stress-free for our event. The family is very friendly and easy to work with, and the owner was especially responsive and quick with communication throughout the process. Highly recommend!

Like many of the reviews have stated, this company is super responsive and very accommodating…read more They are easy to work with and the tent we ordered was up in no time. We rented the following: -Cocktail table -Folded chairs -Tent -Rectangle tables highly recommend them for all of your event/party needs

We used Camacho's for our wedding. I was so happy with the service that they provided. They dropped…read moreoff and picked up the items promptly. Everything was clean and orderly.

Eunice and team were great! Good communication, delivered as agreed, tables, chairs in beautiful…read morecondition. We ended up not needing the tents we had ordered (in case of rain), but we traded in for heaters and they were powerful, clean, and safe and very new-looking. Best prices in town.

Tambriz Party Rentals were professional throughout the entire process. Communication was excellent,…read moreand they took the time to understand the requirements for our daughter's birthday party. We received a quick and accurate quote, and payment through their website was straightforward and convenient. The items were delivered on time, and they were flexible with a slightly delayed pickup time. The rented kids' chairs and tables were high quality, clean, and in great condition. Overall, it was a smooth and stress-free experience. Highly recommended.

Excellent customer service. Good communication and timely service. I will use them again.read more