We were extremely pleased with our decision to use Legacy for our kitchen remodel!…read more After moving into our home eight years ago, we had a general idea on what we wanted to do with the redesign, but still needed help with completing our dream kitchen. The first step was Legacy sending out their design consultant, Ashley. She came out and spent enough time to not only take measurements, but also to fully understand how we use our kitchen and what style we were looking for. After a few consultations and a visit to their showroom for final specifications, she stayed involved throughout the project to ensure our satisfaction. Our project was a complete overhaul of our kitchen, and it took about eight weeks. One of their rules is that they don't start the job until ALL of the material has been received. Additionally, there were only 2-3 days that some work wasn't being performed. Their project supervisor was Augustine, who also was very diligent in overseeing the project. He would continuously stop by to monitor the progress as well as being accessible by phone/text during all times of the day, responding to questions and requests. The team was very attentive to minor adjustments due to construction 'discoveries' and ensuring that no shortcuts were taken. A special recognition to Cody, who we voted their MVP, as he is a very talented person who is skilled in most all of the trades. At the end of the project, there were only a few things on the punch-list. A couple of them were so minor that we felt a little silly in asking for the resolution, but they handled them without issue and made sure that we were 100% satisfied. While there are other companies out there that would quote a lower up-front price, we are quite certain that we would have been less than satisfied, and still probably had spent the same or more money in over-runs. We highly recommend Legacy for solid consideration for any of your remodeling projects!

During the quoting phase of our renovation project...I was initially hesitant to choose Legacy Bath…read more& Kitchen as they were the highest of 4 Bidders on our Master Bathroom project. However, after several discussions and e-mails with different Legacy personnel (including the Owner), I was convinced choosing Legacy was the right thing to do! And was I NOT disappointed...every aspect of dealing with the Legacy Team Members (Mark and his assistant Daniel) doing our bathroom renovation was a pleasure. Not only did Mark and Daniel's workmanship exceed our expectations, they were respectful of my home and family and the knowledge of their craft was top notch! They were honest, forthright, and a pleasure to deal with! The excellence in workmanship and quality of the Legacy personnel has been absolutely FIRST RATE! We had a problem with one of the Cabinets that was installed at the very end of the project (not done by our primary crew). Legacy immediately agreed the workmanship did not meet their expected standards and they are in the process of correcting the problem. I would definitely recommend Legacy to anyone planning a major bath or kitchen reno. Our Bath renovation involved several complex tasks which I would not trust to a General Contractor. They executed each task flawlessly. 1) Legacy needed to add a new 3" drain for the Jacuzzi tub which required cutting several feet out of the foundation which included tension cables. 2) the flooring tile involved laying them down at a 45 degree angle, with varying patterns. 3) the floor of the shower was a very complex mosaic pattern which had to be laid piece by piece and was done to perfection. It took the guys almost 1 hour/sq ft to lay. We will definitely use Legacy on our next renovation!

Our kitchen was recently remodelled by this company and we could not be more pleased with the…read moreresult.

From the owner: At The Cabinet House Of San Antonio, we are proud to create well-made San Antonio, TX Cabinets that…read moreare unique to your home. We also offer through and courteous installation services as well.

I was interested in the candles that were on sale. But, even with $10.00 off each candle. They…read morewere expensive to me. Some of them cost per candle was for $26.00. And that's per candle. The experience with the sales people was great. They helped me locate the things in the store.

Great customer service reasonable prices. A lot of nice things in there. I love to go to that place.read more

Mena Stone supplied and installed quartz countertops for our galley kitchen renovation. Also…read moresupplied the sink. Price was within our budget and work performed within our schedule. Installers friendly and professional. Have a number of other projects planned and will be using Mena again in the future.

I spoke with Lizette Mena at the Mainland location and scheduled an appointment. I provided all…read morepersonal details for the appointment. This company was a NO SHOW. Thankfully, I worked from home that day so it didn't present any issues except for loss of trust.

We paid about $110,000 (without appliances) for a kitchen remodel. Very few things went well in our…read moreremodel from permits still open to still owning us $3200, credit from our final payment since the floor that they purchased was of very poor quality and since it was incorrectly installed the warranty was voided by the manufacture. This is a nightmare I wish on no one. David begged us not to post anything negative since he was 'going to make this right' (I have the emails to prove it). You had plenty of chances to make this right and you still haven't so now it's for the world to see. I don't think they are in business anymore but if they are stay away from David and any of his companies.

This is a warning. OMG restorations charged me 90% of the total cost to remodel our kitchen to make…read moreit ADA compliant and completed only 26% of the contracted items before the Project Manager said there was no more money to finish the project. They breached the contract and would not pay sub-contractors so I had to pay the sub-contractors on top of what I paid OMG in order to prevent liens from being put on our residence. This nightmare started in October of 2023. It's mid-Feb. of 2024 and I have had to find other sub-contractors to finish what OMG couldn't. The owner doesn't answer or return calls or provide a completion date. Due to our special circumstances, the owner told a sub-contractor that he needed to keep the cost as low as possible and then he passed a 64% mark-up on the cabinets to me. I cannot advise strongly enough to stay away from this company.

NEVER use these folks. They did a lousy job, would not guarantee the work. Had to pay a REAL…read morePLUMBER to fix the leaks. He said there is NO WAY that Bath Planet sent a certified plumber to do the work. The wood supporting the tub was not even touching the tub, was, not secure. Now we are paying tons for someone to fix the mess... Also the faucet handles are loose and several of the pipes are leaking... Spoke to Tom at SA Bath Planet, not helpful. I want to find if the installer was a registered plumber

I recently worked for Genie Bath and Bath Planet, & Energy Home Pros, all different LLC'S but the…read moresame owner and even same building! I'd like to share some important information for potential customers. These two companies are closely related and often use a strategy where a representative from one company tries to earn your business, only to offer a slightly lower price through the other company. They might even approach you about projects outside their usual scope, like window replacements. It's important to know that bathroom renovation projects with them are typically priced at $10,000 or more--anything below that is uncommon. They push for a 'one-day close,' expecting you to make a decision on the spot. Presentations are lengthy, lasting at least 90 minutes but sometimes extending to as long as 6 hours. They insist that all decision-makers in your household be present. They won't leave a quote for you to consider later or submit for insurance purposes, and despite what they might suggest, they don't actually work with the VA. They won't provide a written quote for submission to the VA either. If you request a written quote, expect some resistance. In my experience, they tend to avoid providing written quotes and will question why you need one before eventually saying it's not something they can offer. Additionally, the owner knowingly employs a sales representative, John Coley, who owned his own company and was caught in 2016 scamming over a dozen customers. The Better Business Bureau revealed that it had received complaints from at least half a dozen people who claimed to have lost more than $100,000 to Coley and his company. Before requesting a quote or making a purchase, I strongly recommend that consumers read all the negative reviews first. Many of the positive reviews they receive are the result of them asking homeowners to submit a good review in exchange for a free quote or after purchasing from the company. It's also important to understand that this company is primarily focused on profit. They pay marketers $50-$100 just for setting up an appointment, then pay the sales representative 10% of the sale, plus the installers their share. The rest of the money goes to the company, which is why their prices are so high. This company employs several sales tactics that may seem enticing at first but deserve careful consideration. The process begins with the representative explaining the company's history, the owner's background, and the so-called quality of their product. However, it's important to note that their product consists of three thin acrylic panels secured to the shower walls, which may not be as durable as traditional materials like tile and grout. They often provide discount codes like "TX-011965" or "OKC-011965," which aren't real promo codes but are intended to create the illusion of savings. Additionally, they send out offers through a texting machine, such as a $1500 gift certificate, to encourage you to schedule a free estimate. The pricing strategy follows a familiar pattern: the representative starts with a high price, then calls a manager to "negotiate" a lower offer, giving you the impression that you're getting a special deal. If you resist, they might offer a "good for today" price, warning that the price will go up by thousands if you don't decide immediately. But here's the catch--while the discounts might seem generous, you have to ask yourself why they're so willing to offer such large reductions. The final price often exceeds $15,000, which suggests the initial price is heavily inflated to make these discounts appear more significant. In summary, these tactics are designed to create a sense of urgency and pressure you into making a quick decision. It's important to be aware of these strategies so you can make a more informed choice about whether their product is truly worth the investment These are just a few things to keep in mind if you're thinking about working with them.

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!