During the quoting phase of our renovation project...I was initially hesitant to choose Legacy Bath…read more& Kitchen as they were the highest of 4 Bidders on our Master Bathroom project. However, after several discussions and e-mails with different Legacy personnel (including the Owner), I was convinced choosing Legacy was the right thing to do! And was I NOT disappointed...every aspect of dealing with the Legacy Team Members (Mark and his assistant Daniel) doing our bathroom renovation was a pleasure. Not only did Mark and Daniel's workmanship exceed our expectations, they were respectful of my home and family and the knowledge of their craft was top notch! They were honest, forthright, and a pleasure to deal with! The excellence in workmanship and quality of the Legacy personnel has been absolutely FIRST RATE! We had a problem with one of the Cabinets that was installed at the very end of the project (not done by our primary crew). Legacy immediately agreed the workmanship did not meet their expected standards and they are in the process of correcting the problem. I would definitely recommend Legacy to anyone planning a major bath or kitchen reno. Our Bath renovation involved several complex tasks which I would not trust to a General Contractor. They executed each task flawlessly. 1) Legacy needed to add a new 3" drain for the Jacuzzi tub which required cutting several feet out of the foundation which included tension cables. 2) the flooring tile involved laying them down at a 45 degree angle, with varying patterns. 3) the floor of the shower was a very complex mosaic pattern which had to be laid piece by piece and was done to perfection. It took the guys almost 1 hour/sq ft to lay. We will definitely use Legacy on our next renovation!

I highly recommend Legacy Bath and Kitchen after they remodeled our master bathroom. Ashley was…read morevery professional, listened to our needs, and helped make them into a reality at a reasonable price with high quality workmanship. She was very responsive and helped move the project along, so it could be completed in the time frame we really needed. The company quickly took ownership of some minor issues during installation and fixed them at no cost to us. We really appreciated that Asiah was extraordinary in taking care of them, resulting in everything being completed to our full satisfaction as we envisioned. They will be our go-to for my other bathroom and kitchen remodeling needs.

I would stay away from this company at all costs. They have deceptive trade practices. The original…read moredesign consultation Safe Showers quoted around $25,000. When my dad got the paperwork via email the grand total increases to $44,000. We asked Safe Showers to provide us with any break down of the cost increase they refused. I believe they took advantage of an elderly couple . My parents were promised a wheelchair accessible shower and Safe Showers did not make the shower wide enough. Safe showers left their bathroom unfinished and unusable. If you want a custom bathroom wheelchair accessible, DO NOT trust Safe Showers to the job. They are not capable of handling a custom bathroom, it's prefab materials that are not designed for zero entry like they needed.

Long story short: The tub surround installation was sloppy , including a broken wall piece and bad…read morecuts that were covered with a copious amount of sealant. The shower handle was not what I had requested. The water recycler didn't work at all. (That wasn't their fault, but they sent crews out twice to inspect it before ordering a new one.) After MULTIPLE visits and SIX different servicemen over a three month period, I have accepted the bathroom as complete. It's still not worth what I paid for it, but I give up.

Five stars for Jim (the person)!…read more Great work, arrived on time, very very friendly, and was here to do the right thing - get our water softener back to working. Jim had all the right equipment, knew his Rainsoft systems very well. His first step was to verify the water was not softened. (It wasn't.) He pulled out his test kit - verified we had a 32-grain water hardness. Previous testing indicated 35 grains of "hardness". (Here in the Texas Hill Country - we have wells and aquifer-fed water. Lots of dissolved solids - and it kills our appliances over time....) Jim verified - yes - hard water. Then he set about fixing our old (but lifetime-guaranteed!) Rainsoft water softener. He had all the parts and disassembled/re-assembled the controlling mechanism quickly. Not a trivial fix at all - but he did it really fast - with a full explanation along the way. Jim is super-enthusiastic, loves his job, loves his company, and loves the Rainsoft product. His humor and light touch are infectious. (Heck - I have him a totally-cool "Man Hug" before he headed out.) Now the bad news - Rainsoft would love it if we would upgrade our water softener mechanism to the latest/swooshiest model. WE WOULD LOVE TO UPGRADE TOO! But their standard pricing is extremely high - so it's a question of how much extra do we want to spend for soft water? And the current unit has that lifetime guarantee - so it's still easier/cheaper to keep it crutching along. Over the past 18 years, we have sent many neighbors and friends to Rainsoft (in Bulverde, Boerne, and from work/school). But with "upgrade pricing" as high as it is - I'm not sure we can recommend them long-term. JDMc

I'm writing this in attempt to truly warn any other customer in the market of a water softener DO…read moreNOT trust Sweetwater with your home. Sweetwater installed the system 5 years ago and it has never properly worked for any kind of longevity. Sweetwater will then charge you $300+ plus to come out and "fix it" then proceed to blame the customer for not having their technician over more often. I'm not spending my hard earned money on having to call a technician out every 3 months to fix the water softener. At some point we hoped Sweetwater would take accountability for their worthless system but unfortunately we were told the system is working "just fine". If you choose Sweetwater these are the results you will get.

Maggie and the team here are always leading the area for design and service…read more Top quality products, excellent service, and partnerships with high quality professional tile and stone contractors resulting in execution. All about relationships !! Ask for Maggie!!

My very expensive glass tile was ruined by my idiot contractor who called the store to ask what…read moregrout to use. After months of trying to fix it we had to demolish glass tile in two showers that the contractor screwed up. The owner did help me prove to the contractor it was his fault but he refused to use his insurance and it was not worth suing because we would " have to crime scene " for about two years. With mold growing demolition was in order and the owner said she would give me tile the second at her cost but that was not the truth. I begged her to give me a strong discount because 16,000$ in tile went into the dumpster but she would not. She said 7$ a foot was the cost of the tile I wanted and that was her cost. My new contractor found the same product ( not glass- such a nightmare I was too afraid) for 6.50$ a foot, so thanks for nothing Design Materials!! No class at all.

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!

Our kitchen was recently remodelled by this company and we could not be more pleased with the…read moreresult.

From the owner: At The Cabinet House Of San Antonio, we are proud to create well-made San Antonio, TX Cabinets that…read moreare unique to your home. We also offer through and courteous installation services as well.

Jesse and his team did excellent work at a fair price (recently hired them to replace a 50' portion…read moreof my backyard fence). will definitely have his team in mind for any future remodeling and landscaping projects.

They did a great job, put up with my indecisiveness and offered professional advice on what they…read morewould do if it was their set up. Fantastic experience, would have them back over for more work when it comes up!

NEVER use these folks. They did a lousy job, would not guarantee the work. Had to pay a REAL…read morePLUMBER to fix the leaks. He said there is NO WAY that Bath Planet sent a certified plumber to do the work. The wood supporting the tub was not even touching the tub, was, not secure. Now we are paying tons for someone to fix the mess... Also the faucet handles are loose and several of the pipes are leaking... Spoke to Tom at SA Bath Planet, not helpful. I want to find if the installer was a registered plumber

I recently worked for Genie Bath and Bath Planet, & Energy Home Pros, all different LLC'S but the…read moresame owner and even same building! I'd like to share some important information for potential customers. These two companies are closely related and often use a strategy where a representative from one company tries to earn your business, only to offer a slightly lower price through the other company. They might even approach you about projects outside their usual scope, like window replacements. It's important to know that bathroom renovation projects with them are typically priced at $10,000 or more--anything below that is uncommon. They push for a 'one-day close,' expecting you to make a decision on the spot. Presentations are lengthy, lasting at least 90 minutes but sometimes extending to as long as 6 hours. They insist that all decision-makers in your household be present. They won't leave a quote for you to consider later or submit for insurance purposes, and despite what they might suggest, they don't actually work with the VA. They won't provide a written quote for submission to the VA either. If you request a written quote, expect some resistance. In my experience, they tend to avoid providing written quotes and will question why you need one before eventually saying it's not something they can offer. Additionally, the owner knowingly employs a sales representative, John Coley, who owned his own company and was caught in 2016 scamming over a dozen customers. The Better Business Bureau revealed that it had received complaints from at least half a dozen people who claimed to have lost more than $100,000 to Coley and his company. Before requesting a quote or making a purchase, I strongly recommend that consumers read all the negative reviews first. Many of the positive reviews they receive are the result of them asking homeowners to submit a good review in exchange for a free quote or after purchasing from the company. It's also important to understand that this company is primarily focused on profit. They pay marketers $50-$100 just for setting up an appointment, then pay the sales representative 10% of the sale, plus the installers their share. The rest of the money goes to the company, which is why their prices are so high. This company employs several sales tactics that may seem enticing at first but deserve careful consideration. The process begins with the representative explaining the company's history, the owner's background, and the so-called quality of their product. However, it's important to note that their product consists of three thin acrylic panels secured to the shower walls, which may not be as durable as traditional materials like tile and grout. They often provide discount codes like "TX-011965" or "OKC-011965," which aren't real promo codes but are intended to create the illusion of savings. Additionally, they send out offers through a texting machine, such as a $1500 gift certificate, to encourage you to schedule a free estimate. The pricing strategy follows a familiar pattern: the representative starts with a high price, then calls a manager to "negotiate" a lower offer, giving you the impression that you're getting a special deal. If you resist, they might offer a "good for today" price, warning that the price will go up by thousands if you don't decide immediately. But here's the catch--while the discounts might seem generous, you have to ask yourself why they're so willing to offer such large reductions. The final price often exceeds $15,000, which suggests the initial price is heavily inflated to make these discounts appear more significant. In summary, these tactics are designed to create a sense of urgency and pressure you into making a quick decision. It's important to be aware of these strategies so you can make a more informed choice about whether their product is truly worth the investment These are just a few things to keep in mind if you're thinking about working with them.