Always caring and professional. Friendly atmosphere. I Have seen Dr. Parsa for over 19 years now. I…read moresunddenly became in a place where I needed quick, affordable care at that moment. I'm thankfully in a better place with my healthcare company now, but I still CHOOSE to go see Quick care!

This place only knows how to prescribe vitamins and supplements. I don't think he's a doctorread more

Yes both Dr Todd and Dr Parrish are both incredible caring & thorough doctors! Highly recommend…read moretheir office!

Choose carefully and if you have a choice go somewhere else! They didn't even draw blood to check…read moremy white count and there were several items they were either out of or only had one of so it seems like they're low on supplies. In addition, Be cautious of this clinic's business practices. I discovered today ( over a week after my initial visit ) that They require upfront payment for visits, regardless of insurance coverage. I paid $150 plus a non-refundable $5.99 processing fee. I was assured that with a referral, I'd get a refund, minus the processing fee. I was told that day if I could get an approval from my doctor that I did not have to pay the $150 but since it was a Sunday and he was not the one that was on call, I had to wait until the following day to get the approval Sent through properly. So I'm not sure how we went from. "We only need a referral to avoid the $150 fee and the 5.99 processing charge" to now we need to be paid by the insurance company before we can refund you. That is two totally different scenarios. I also have never had to pay a processing charge at a doctor's office ever before. I confirmed with Blue Cross Blue Shield (BCBS) that my referral was approved for emergency visits for one year, and the visit was indeed covered. Despite having full coverage through BCBS and a referral from my primary care doctor for an emergency visit during a recent snowstorm, the clinic's refund process was inconsistent. Initially, I was told I'd receive a refund check the next day, but when I followed up, they claimed it would take at least two weeks because they needed to await the Explanation of Benefits (EOB) from BCBS. BCBS confirmed that the clinic should have access to real-time data showing my coverage and the referral, debunking the clinic's claim. The clinic's information and requirements changed each time I called, suggesting a possible scheme to retain both insurance and patient payments. I wouldn't have left a negative review if the information hadn't been so misleading and inconsistent. This experience makes me long for a time when patient care came first, especially for those with comprehensive insurance. If there were any doubts about insurance coverage, they should have been upfront about it, rather than changing their story after collecting the payment.

You will wait a long time if you have not "reserved" your spot online. If you are a walk in, and…read moreseveral people arrived after you, and they reserved online, they will all be called back before you. DON'T WALK IN! RESERVE ONLINE!

I've been suffering with a cough for weeks, even after 2 office visits to regular Doctor. The…read moreNurse Practitioner Kelly was excellent and I think with her help I'll be on my way to feeling better soon . Excellent service by everyone at the office. I will definitely go there again if needed.

ZERO STARS. I waited 2 hours for the md. Once I began to tell him my issues-he asked if I needed a…read moreprescription. I told him no. He replied "I have patients waiting, who need my time." I left and will never go back. Very Disrespectful and rude.

If I could leave a 0 star I would. I have been to this urgent care a few times now and every time…read moreit has gotten worse & worse. This last time was my final straw. #1: It took me 2+ hours to be seen & treated with ZERO people ahead of me when I walked in. #2: I got a covid test, strep test, and flu test. I have NEVER had someone shove the test down my throat like this lady did. It was to the point where I was gagging and tearing up (i NEVER do this) then after she was done she said and i quote "tissues are right there" #3: They LOST my strep test, but somehow managed to get my covid and flu test? So I had to retake another strep test. I don't know if they were just having a rough day or what, but I have never felt like more of a nuisance to someone whose job is to care for others. DO NOT RECOMMEND!!

If I could give them a (-10) I would. My daughter just moved to Birmaingham, lives alone, no…read morefriends or family near her to help. She is terribly sick with sore throat, fever, headaches, flu like....probably Covid. She went here, waited an hour to see Dr. Victor Bonuel and he blew my daughter off, told her she had a virus and to go home and "keep doing what you are doing". Did not test her for Strep, covid, anything. When I called to ask why and ask that she come back and be tested without having to wait, Lindsey, the manager, was terribly rude and told me "no she will just have to wait". This place is the WORST! DO NOT EVER GO HERE if you want real medical treatment!!

I was the only one in the waiting room. After I registered I was told I was first in line. Waiting…read morefor more than 30 minutes, I left and won't be back!

Absolutely love my GP, Dr Stephen Bell. He is thorough, caring and so knowledgeable. His staff is…read moreresponsive and makes you feel that you matter. Kudos to everyone on the team!

This was my first time visiting at this facility and from entering the doors, checking in and being…read moreseen was less than10 minutes which is awesome. I met with Dr. Courtney Gregory and she and her team were great. My visit was almost like a consultation to see how to proceed for the next visit. Once she asked her questions I went down to the 1st floor for labs. The nurse was able to get blood on the first try which is always a plus especially when you have small rolling veins. Glad I was referred to them.

My experience at Main Street was great! I went there for Covid testing and even though they were…read morebusy I was in and out very quickly. The staff was super professional and friendly. I'm new to the area and this will be where my family and I go for care

It is so frustrating when you call a business and cannot reach a humanbeing. If you are a…read morephysician, seeking records, you can just hang it up. No way to speak with anyone even if it is a STAT request. They need to offer human contact as an option. If you are seeking medical help and you have a PCP already, skip this company and go directly to their competition.

Had to go here a couple of weeks ago due to bronchitis hit me over the weekend. They were very…read morewelcoming as I walked in the door and so kind, got me right back to see the Dr. and blood work. She Got me all set and ready to go within 30 minutes. Then you can get your meds filled right there before you leave, and the woman in the pharmacy was super nice and helpful in any way to help save money.

Good Morning, I…read morewanted to share an experience we had at this location today in Mountain Brook, Alabama. We were the only people in the waiting room. The male receptionist told my son if he didn't have a phone he couldn't see the Dr.-- when I asked if they had paper or a tablet he could sign in with (bc his phone was about to die).The staff then tells my son. (24) he cannot have anyone (me his mom) go back in the room with him. He was feeling dizzy and nauseous. His leg had a blister that may have been infected from work. The receptionist (male) then told me I can't fill out the medical information for my son on his phone. Which was none of their business or concern. They were curt and cold. I have never heard this rule at an urgent care before. I go with my mother and my father goes with my mother all the time. They seemed to have a real problem with us. They were not friendly. The lobby had blood on the floor and the lobby trash can was full of bloody napkins. This was an appalling experience at best.

When my doctor moved from Birmingham, I dreaded having to go to someone new. I waited for a while…read moreand made a stop by a doc in the box the one time I got sick. Eventually my refills were gone and it was time to bite the bullet. A friend recommended Dr. Lipperd, so I called to make an initial appointment. First, I was really happy that this is basically a stand alone location with a private lot. No parking decks, elevators, or long hallways to deal with. The waiting room was pretty crowded, but everyone seemed to be called in a timely manner. I met with a nurse, a nurse practitioner, and then Dr. Lipperd. All three were friendly and seemed to actually care. After discussing my medical history and current and past medications, I felt VERY comfortable with the entire group. I think I've found my new general practitioner.

Great bedside manner and thorough. Two things I look for in a healthcare professional. Office…read moresupport staff also very helpful and friendly.