There is no way that I can express how wonderful and compassionate the staff is!…read moreMy mother-in-law was placed there, and they took such great care of her! They made our family feel very comfortable and taken care of by answering questions and letting us know what to expect. When she came to them, she wasn't looking that healthy. They bathed her and trimmed her nails and made her look so well!! She got her dignity back along with such a peaceful look. We will always remember the care and help they provided for her and us. Such an amazing place for the time she had left! Thank you and bless you all!

This place is amazing. It has a peaceful feel to the place. Shannon and Brenda were so kind and…read morecaring to my family and me. If you have a loved one who is at the end of their life, send them to the Hospice House. I wish he could have been there sooner.

We changed from one hospice provider who was not good at communicating after checking on Dad, to…read moreGood Shepherd. I wish we never would have changed. Good Shepherd is worse at communicating and even more terrible at responding. Dad's catheter was "backed up" for days. The nurse removed it altogether because she didn't have the right parts. Now Dad is uncomfortable and wet due to his incontinence and he doesn't want anyone to put a catheter back in. Because of his catheter being blocked for days and his confusion and agitation, we believe he has a UTI. We were told by the people answering the phone at the main number that it will take days to get his urine checked. We requested an antibiotic and some pain medication because Dad says he aches all over. Nope. We need a doctor's order. Again, lets just wait. I thought the main goal for a Hospice service was to keep the patients comfortable? Maybe they should think about changing their name... Update: I just spoke to Brandi Cooper who is AWESOME! If everyone was this thorough and communicated this well at Good Shepherd I couldn't recommend them enough. Hopefully, she was able to get everything between my Dad and Good Shepherd unstuck. We'll see.

It is with great gratitude that I write this letter in regards to Good Shepherd Hospice. We were…read morereferred at the right time to them and they were truly a blessing to us. I live 200 miles away from where my Mom was and they communicated with me on a regular basis and I was able to visit her a couple more times before she passed. Good Shepherd was vital in assisting her with pain control in spite of the nursing home not being prepared with her pain medication when she arrived there. I feel like they really cared about her and her well-being. I cannot say enough good things about all of the people who cared for her during this time and what a tremendous lifeline they were for me and my family. I would highly recommend any family that is in need of hospice care for a loved one in the Oklahoma City area to contact Good Shepherd Hospice.

My mother has been here for a year. I'll be honest, it's hard caring for another person. I cared…read morefor my mother for 3 years. However, knowing that, it's still hard not to expect more out of a facility that's existence is based solely on caring for those with memory concerns. But I will say that the facility is always clean. The staff are always nice. Communication isn't always exactly what I would like it to be but I understand that they care for many other people. Somehow her walker was lost and she didn't get a replacement for a while. She is now in a wheel chair. They have recliners that are comfortable and are placed in front of a large screen tv. The facility is composed of two buildings. They have a recreational staff member that coordinates crafts, outings etc. They also have a stylist that comes in and does hair for an additional charge. My mother pays appx $7000 for all inclusive care. So there are no tiers of care. It makes it simpler this way. The hospice company that they utilize, Frontier, visits her & offers physical therapy, a social worker, and other aspects of care. They are also very kind and will call us and give us updates. Overall, I am glad that she's here and is being well cared for. I was unable to offer the level of care that she needed so Iris was a great solution for us.

From the owner: Iris Memory Care of Edmond provides specialized assisted living for individuals with memory…read moreimpairment in a residential, home-like environment.

A few employees are great and really care about their patients while others are lazy and care less…read moreabout their job and the patients. Bradford Village does not supply washcloths or towels but they offer pillow cases for washcloths and bed sheets for towels. If you have an emergency after 11 pm, they may take 30 minutes to respond. The staff was given instructions for the first night to be sure they put my CPAP on as I have severe sleep apnea. They finally put in on at 6 am. As per McBride hospital, since my blood pressure has been very low at times, to take my BP before administering my BP meds. They repeatedly give me meds before checking blood pressure. My left arm was in a sling do to shoulder replacement surgery and was delivered a pork chop for dinner. No one was there to cut up the chop. I could go on and on but I would not wish my worst enemy go to this facility. Breakfast was just OK. No dietitians to plan menues. Might get fried fish with baked beans. Offered Spice Cake for desert 5 nights in a row. I could go on for quite some time but just don't go here. If so, please have a family member closely watch over your care!

Your day shift LPN's RN's and ESPECIALLY the nurses aids! They are lazy have a bad attitude needs…read morelessons in how to be nice and respectful. ALL OF THE RN's LPNS -and aides on weekends day second and 3rd shift nurses were FANTASTIC, maybe cause they were from another country most all from Africa, were nice courteous kind helpful mindful if you need anything. Very respectful and willing to listen to your needs.

The Hubster passed on this past Sunday, and it's taken me some time (obviously) to update my Yelp…read morereview of Mercy Hospice. The nurses we encountered? Prompt, professional, bright, and eager to assist. We had the meds we needed to make The Hubster comfortable -- all thanks to the promptness and efficiency of the hospice's pharmacy. He passed peacefully at home. I cannot thank Mercy Hospice enough for all they did for him and for me during The Hubster's last few months.

A close friend was under their "care" for two months before her death. Service was horrible! In…read moreeight weeks, she had 5 nurses - only one of whom was an actual case worker. On one occasion she needed help at night and couldn't get answer at the office or the hospital. She finally reached the "on call" nurse who had no idea she was supposed to be on call and had no info about the patient. At one point, my friend requested fentenyl patch for pain, but the nurse refused it, saying the patient wasn't "ready". She died about two weeks later in extreme pain. (How much more "ready" can anyone be than two weeks from death?) They claim to have an on cite pharmacy, but Rx's actually came from Midwest City and could take hours or overnight to arrive. Absolutely horrible service!

Frontier is not genuine nor responsive to patient needs. Frontier allowed a dead patient to lye on…read morethe ground waiting for paramedics because their on call nurse was sleeping.

As nervous as I was to utilize hospice, it was a great decision, the staff was very informative of…read morewhat quality of life services they could and would provide and after the approval went through, each staff member kept in constant contact with me. I have only been aware that hospice was "the last thing prior to death." What I've learned about hospice is they truly care for their clients and treat them like family. I truly trust Frontier that they provided my family member the absolute best care I could have asked for.

Kindful Hospice was amazing!!! I would give it 100 stars if I could! The emotions of losing a loved…read moreone is never easy, but we received the best support from so many of their wonderful staff. Laurie met us in the hospital and explained the services that Hospice offers. She was warm, professional and listened to our needs. Within hours a crew was at the house to set up everything we would need. The on-call RN Mike was outstanding. He provided clear plans, and education on what to expect though this process, which took the fear out of subtle changes our loved one went through and empowered us to help care for him. Mike helped us plan a medication schedule that significantly reduced his suffering. Sherri the Chaplain was with us during some very difficult times and helped us all through it with such grace and kindness. We could not have asked for a more beautiful experience of being surrounded by family and love during his final hours. We are so grateful for Kindful Hospice!