my name is daina norman my sister was born here oct 3rd 1975…read more i wish i can take a tour of this place when i come down in june she was 8lbs at birth

My husband needs a covid test which should take no longer than 5-10 minutes to get him in and out…read more We've been here for 4 hours and counting just sitting in the waiting room. They tell us he's next, and then another hour goes by and here we are. We've been here since 10am it's currently 2pm. Absolutely unacceptable. There's hardly any patients here as well. It should not take this long to get my husband in to take a test that takes a total of maybe 60 seconds. This is for the Urgent Care part.

Son has been there twice for surgery on two separate injuries and they are always courteous and…read morefriendly.

On Feb 4, 2026 I was scheduled for sinus surgery. IV Reglan was ordered for nausea. This is known…read moreto have a side effect of anxiety if administered too quickly. It was pushed fast and I had a severe panic attack. I left with no surgery. In the meantime, the infection in my sinus became severe enough that i was sent to OU ER and to my PCP to get a higher level of care. Surgery was rescheduled for April 29, 2026. Although i was not given Reglan this time, my care at DRH was still concerning. My husband was told he would get text messages throughout the surgery. We verified with 2 people that the correct number was on file. He never got one text, he reported it to the volunteers and was still never given updates. The volunteer kept telling he would get a text but made no effort to find out why surgery was taking so long or how i was. Surgery was 4 hours long. After surgery he was not given any information about how my surgery went. It was not until 2 days later when I was able to log into the patient portal, that i was able to see Dr notes that explained everything. Then on May 15 I sent a message to patient relations with my concerns and was told i would receive a letter in the mail. I did so about a week later telling me that they in fact did send several texts. case closed. So I sent another email to patient relations explaining that something is faulty with the system because he did NOT get a text and that i'm also upset the the complaint about how the medicine was administered incorrectly, was not even addressed in the letter. That was 2 weeks ago and I have not received any response. So now my complaint is about Patient relations, it should be renamed as hospital relations, as it is only defending the hospital and not advocating for the patient.

Let me preface this by stating this hospital is the worst hospital In the entire state of Oklahoma…read more (IT IS ABSOLUTELY DISGUSTING AND DISHEARTENING. HOW THEY TREAT SERVICE MEMBERS IN THEIR FAMILY! While we were actively in the ER, I was talking with other families who are dealing with the same issues. So many lies and so much disrespect.) the care quality was absolute shit. The nurse who treated my wife wrapped up her arm so tight she had no pulse. The doctor was completely incompetent and did not care. (to the point where they told us that he got fired.) take that with a grain of salt because everything that they State is a lie. Many months ago, me and my wife went into the ER. We gave them our Tricare Prime insurance card and number. They told us we didn't have any payments due for the ER visit. We called and went in person and talked with at least 10 different people and they all told us the same thing that we were 100% covered and had nothing to worry about. After three or four months after a visit, we received a bill stating that We had 15 days until we were sent to claims. Which is absolutely Absurd! They never sent us any prior bills nor did they tell us that we would be charged. After Even more hours of digging around, we found out what we already knew. That the visit was completely covered by TRICARE west. The company told us that we shouldn't have to worry about any bills coming directly to us and that they should all be sent to them. No payments no deductibles nothing. Let alone them trying to charge us for the entire ER visit. We called the billing department, countless times and wasted so much time on the phone. (Apparently, they only have one person who runs the whole billing department.) Which is absolutely ridiculous to have one Person who's supposed to help cover thousands of claims that come through every month.

They are in the business of wasting everyone time. It's been 2 days of doctor appointments and we…read moreare stuck waiting with no one else in the lobby. It's inconsiderate to peoples times

FIL was in and out between CCMH, home, and Nursing Home. Multiple times the discharge was handled…read morepoorly, like not providing discharge instructions or making sure meds were available after hours. To top it all off, because they coded their billing wrong to insurance, they send my widowed MIL a bill for close to 50k for charges that should have been handled by insurance had they coded correctly. Floor staff great- Docs okay- processes flawed-communication horrible-billing FUBAR

Go anywhere but here if at all possible. Exam was in the hall way (what hapened to HIPPA) and…read morewaited six hours for results which were verbally stated but no verification by test results. 50 hours later, the doctors had not signed the reports so my PCP and others could not get the results. i was told to follow up in 48 hours with specialist but they hadn't signed the paperwork so specialist could not see me. Meanwhile, I await treatment.

after many years of being satified. i will never return again the staff were very hateful and you…read moredont need that when you are feeling ill. left a message for Shaun to call but he never did. great sign to show he didnt care for his patients.

Raina is absolutely wonderful. She caught some things concerning my health that I would not have…read moreprobably went to the doctor for. She is very thorough and spends time with you instead of rushing you through. Sean is also amazing very professional and ask a lot of questions concerning my pellet hormone therapy. He asked a lot of questions and also spent time making sure I received the best care possible. The front desk assistant goes above and beyond to make sure you're getting what you need. Even when they are slammed, she still takes time to make sure you are seen as soon as possible. I would highly recommend these two health care at Health Care Stat.

Been here twice, nice people but terrible service, heard terrible things and they didn't prove it…read morewrong, giving me just pain meds for severe infection and inflammation

I had a total knee replacement done at Grady. Dr Gunderson is a fantastic orthopedic surgeon. Dr…read moreGunderson is the reason I chose Grady. The nurses were very compassionate and I received excellent care. They have checked up on me since I got home. Thank you Grady Memorial Staff.

Visited the clinic today and saw NP Ann Gilot. I am a new patient with her and she is absolutely…read moreamazing! She took time to listen and all of her staff are fantastic!

My husband had to airlifted to this hospital for emergency surgery. He could not have had a more…read morecapable surgeon or a more dedicated, compassionate and professional staff. The level of care he received was top notch in every way. We will always be grateful to Wilbarger General Hospital.

Terrible Attitudes, visit with one another while taking care of clients. No empathy. Very uncaring…read more Website says open at 0730 & no one there till 0800. She stated "we always open at 8am". No customer service. Strong suggest one finds other Service not this hateful place.

For internal Medicine-Dr. Hess is my recommendation! For…read morePediatrics-Devon Muncy is my Recommendation! Dr. Patel is awesome! Christina Helms is awesome too, sad to see her go, but wish her the best! Their quick care is convenient for those of us that work out of town. I won't say it's perfect, I have had many complaints but overall it's good!