my name is daina norman my sister was born here oct 3rd 1975…read more i wish i can take a tour of this place when i come down in june she was 8lbs at birth

My husband needs a covid test which should take no longer than 5-10 minutes to get him in and out…read more We've been here for 4 hours and counting just sitting in the waiting room. They tell us he's next, and then another hour goes by and here we are. We've been here since 10am it's currently 2pm. Absolutely unacceptable. There's hardly any patients here as well. It should not take this long to get my husband in to take a test that takes a total of maybe 60 seconds. This is for the Urgent Care part.

Son has been there twice for surgery on two separate injuries and they are always courteous and…read morefriendly.

On Feb 4, 2026 I was scheduled for sinus surgery. IV Reglan was ordered for nausea. This is known…read moreto have a side effect of anxiety if administered too quickly. It was pushed fast and I had a severe panic attack. I left with no surgery. In the meantime, the infection in my sinus became severe enough that i was sent to OU ER and to my PCP to get a higher level of care. Surgery was rescheduled for April 29, 2026. Although i was not given Reglan this time, my care at DRH was still concerning. My husband was told he would get text messages throughout the surgery. We verified with 2 people that the correct number was on file. He never got one text, he reported it to the volunteers and was still never given updates. The volunteer kept telling he would get a text but made no effort to find out why surgery was taking so long or how i was. Surgery was 4 hours long. After surgery he was not given any information about how my surgery went. It was not until 2 days later when I was able to log into the patient portal, that i was able to see Dr notes that explained everything. Then on May 15 I sent a message to patient relations with my concerns and was told i would receive a letter in the mail. I did so about a week later telling me that they in fact did send several texts. case closed. So I sent another email to patient relations explaining that something is faulty with the system because he did NOT get a text and that i'm also upset the the complaint about how the medicine was administered incorrectly, was not even addressed in the letter. That was 2 weeks ago and I have not received any response. So now my complaint is about Patient relations, it should be renamed as hospital relations, as it is only defending the hospital and not advocating for the patient.

Went to the doctors with my nephew having extreme leg pain (he couldn't even stand) and they said…read morethat he needs to go to the E.R. with that intense of pain. We got there, did the check in and it was fine until the P.A. named Monika just says "What are do they expect us to do?"... How promising. He's 9, in pain and the P.A. says right in front of him that they don't know what to do. Thank God, everything came out clear for him, but that P.A. was insensitive and clearly put out she didn't know what she was doing. However, the nurse named, Michael and the phlebotomist (I'm sorry, we don't remember her name) was excellent.

This is the worst clinic I've ever been too, the receptionist is not motivated nor could care less…read moreif you have any worries other then check in and the nurses try to get away with work by calling your name vary quietly KNOWING there are elders. I had to do her job for her and call the persons name at a tone EVERYONE can hear.... This clinic need to fire everyone and put someone in charge to hire people who actually care to be a help even if you sit on a desk stapling paper work and taking names.

FIL was in and out between CCMH, home, and Nursing Home. Multiple times the discharge was handled…read morepoorly, like not providing discharge instructions or making sure meds were available after hours. To top it all off, because they coded their billing wrong to insurance, they send my widowed MIL a bill for close to 50k for charges that should have been handled by insurance had they coded correctly. Floor staff great- Docs okay- processes flawed-communication horrible-billing FUBAR

Go anywhere but here if at all possible. Exam was in the hall way (what hapened to HIPPA) and…read morewaited six hours for results which were verbally stated but no verification by test results. 50 hours later, the doctors had not signed the reports so my PCP and others could not get the results. i was told to follow up in 48 hours with specialist but they hadn't signed the paperwork so specialist could not see me. Meanwhile, I await treatment.

Raina is absolutely wonderful. She caught some things concerning my health that I would not have…read moreprobably went to the doctor for. She is very thorough and spends time with you instead of rushing you through. Sean is also amazing very professional and ask a lot of questions concerning my pellet hormone therapy. He asked a lot of questions and also spent time making sure I received the best care possible. The front desk assistant goes above and beyond to make sure you're getting what you need. Even when they are slammed, she still takes time to make sure you are seen as soon as possible. I would highly recommend these two health care at Health Care Stat.

after many years of being satified. i will never return again the staff were very hateful and you…read moredont need that when you are feeling ill. left a message for Shaun to call but he never did. great sign to show he didnt care for his patients.

Been here twice, nice people but terrible service, heard terrible things and they didn't prove it…read morewrong, giving me just pain meds for severe infection and inflammation

I had a total knee replacement done at Grady. Dr Gunderson is a fantastic orthopedic surgeon. Dr…read moreGunderson is the reason I chose Grady. The nurses were very compassionate and I received excellent care. They have checked up on me since I got home. Thank you Grady Memorial Staff.

Visited the clinic today and saw NP Ann Gilot. I am a new patient with her and she is absolutely…read moreamazing! She took time to listen and all of her staff are fantastic!

My husband had to airlifted to this hospital for emergency surgery. He could not have had a more…read morecapable surgeon or a more dedicated, compassionate and professional staff. The level of care he received was top notch in every way. We will always be grateful to Wilbarger General Hospital.

Terrible Attitudes, visit with one another while taking care of clients. No empathy. Very uncaring…read more Website says open at 0730 & no one there till 0800. She stated "we always open at 8am". No customer service. Strong suggest one finds other Service not this hateful place.

For internal Medicine-Dr. Hess is my recommendation! For…read morePediatrics-Devon Muncy is my Recommendation! Dr. Patel is awesome! Christina Helms is awesome too, sad to see her go, but wish her the best! Their quick care is convenient for those of us that work out of town. I won't say it's perfect, I have had many complaints but overall it's good!