Trauma nurses are incredible big shoutout to them very supportive and helpful Amanda was amazing…read moreand very attentive. NOW the emergency department where you check in, last night this lady was very rude and in a department where people are coming in scared/in pain and vulnerable, people need someone with respect.

Your parking is horrible! I spend a half hour trying to drive around Hillcrest, finally found…read moreparking and a sign for the meter, but NO METER! Oh wait....it was HIDDEN BEHIND large bush! As a result, I got an undeserved citation that your useless Transportation has yet to send an adjustment for for, either to myself or the DMV, despite my payment three months ago of that unfair citation. I've contacted Transportation/Parking Services over a week ago, and they STILL haven't sent me the form to get the wretched fee off my DMV registration. I will NEVER go back to that wretched facility ever again. Horrible, horrible facility.

I have had some rough experiences in the past at other establishments, but this Kaiser Permanente…read morewas so wonderful. Especially the ER Department. The service and assistance I received was great, informative and they really tried to help me. They ensure I was treated properly and did everything necessary to figure out my symptoms. I appreciate the effort and making me feel comfortable. The building is super clean, spacious and they have plenty of nurses as well as doctors to attend to every patient.

Nice people, volunteers and staff throughout this Kaiser location. The cafeteria is great and…read moreplenty of seating to hang out whether you are waiting for your appointment, pharmacy pick up, or whatever. The staff at check-in was helped and even though I wasn't feeling well they put me at ease and kept my mind off of the pain for a bit. Love a good sense of humor and appreciated them joking with me a bit. Plenty of parking and excellent care!!!

NP Courtney Covert is incredible. So kind, she listens and is very thorough. I have always had such…read morea great experience from the office but especially with her. Thank you!

I have reached out to them numerous times with very concerning neurological symptoms after a…read moretraumatic fall a month ago. I was actually crying and begging them for help. They won't even respond. They know I'm scared and in pain, and I honestly just feel like giving up. They obviously don't care just how bad it is for me and what I'm going through, so maybe I just shouldn't bother trying to get help anymore.

Always fast, great service. Usually in and out within 10-15 mins picking up meds. Military medical…read moreclinic

BLOOD WORK REVIEW EASY PROCESS!…read more Come in, grab a number and they will call you up for processing! BE READY TO PEE! They'll give you the cup straight away so you can go whenever you're ready :) THE BLOOD DRAW These folks are legit pro's. No missed veins or bruises. Pros I tell ya! Thank you team!

Great service my kids have been going to this clinic since they were infants. His pediatrician…read moreJavier Rodriguez MD. Still sees them and now their kids. Everything very professional and listen to your medical complaints. Also thier mental health departments is great. They have dental and x-ray all in one clinic. I give them 10 stars.

I had an appointment and they said they couldn't take me. I was the last appointment that I was…read moreunaware of. I was there 20 minutes early.I filled out the paperwork and the receptionist said I needed to do it all over again because I crossed something out.They just wanted to leave. They couldn't care less that I have a lump in my breast

This team is overworked and I'm sure underpaid for what they do. I have been seen by Coleen twice…read moreand she is a miracle. Aside from being professional, she genuinely cares about people and it radiates. I can say she probably saved my life yesterday. The entire team is amazing but def have to shout out to her.

I waited 3.5 hours, the last 30 minutes in a room, at Logan Urgent Care, waiting for a Dr--who, I…read morefound out, had literally Gone To Lunch after I'd been called in. Is this Urgent Care? Today I am told to go to Urgent Care again but I am in so much pain I cannot get there without either an ambulance or maybe an Uber/Lyft. If it is a car service, I'd better be super lucky to get an able-bodied, kind and compassionate driver to help me bc I honestly NEED assistance.... Can I count on that? And if they tell me at Logan Heights to wait, can I lie down? I cannot sit or stand bc the nerve pain stabs me unexpectedly and will MAKE me lie down. Or, should I get to the ER in an ambulance, which I'm pretty sure my insurance won't pay for bc it is not h mo open"life-threatening?" The system's flaws make it almost impossible to be productive cared for.

I came to this location towards the end of the day as a walk in because I was struggling to get…read moreauthorization for an anxiety medication refill over the phone, before I leave for a 10 day vacation in 4 days. Laura (PSR) and Isabel (PSR coordinator) saw me in distress and very kindly helped me see a provider almost immediately. I didn't have to wait long at all, and I really appreciated their patient and helpful demeanor. I truly felt taken care of and I am so grateful for them, as well as the nursing staff and provider who saw me.

Super crowded, parking lot very limited, you have to figure out which lines you need to stand on,…read moresince there are at least 3 different services here from women health to adult clinic and something else, at least you can get an appointment here, and hopefully they won't be canceled like some of the reviews I read. Well, I landed one appointment in 2 more weeks which is the earliest one. So far all the appointments for my wife are kept and scheduled ahead of time, but be aware that each visit you will see a different person, nurse, doctor, practitioner due to the nature of this program. You don't have to come super early because unlike other clinics they won't see you early until it's your time, so avoid waiting in the lobby for too long

This is based on my appointment with the allergy clinic and consult with Dr. Lopez. He is probably…read moreone of the nicest and approachable doctors I have encountered. He is professional, listens to your concerns, and helps develop of plan of care WITH your input. I've now been getting allergy shots at the clinic weekly with Jay, RN and he is also fabulous! He is super friendly and takes great care of all the patients. Definitely recommend coming here for the allergy clinic!! As for the ophthalmologist I saw, he was not friendly and dismissed my concerns. He almost laughed them off to be honest. I haven't felt that disrespected in a while. Wouldn't recommend.

I was "nudged" into applying for inadequate health insurance plans through Medi-Cal. Currently,…read moretrying to utilize Molina Healthcare. BUT, everywhere I try within a 15-mile radius is not able to help or in a scary neighborhood. . None accept Molina or accepts new patients or both. These are recommendations which have been recently suggested, phone-based calls on Molina Healthcare public phone number, several transfers, suggested phone numbers, ALL for nothing! Due to this year's change in insurance. I've had to suffer the ineptitude of Molina...particularey any mental health protocol. Shocking! and potentially harmful. 100% incompetent/ negligent. I was transferred at least 8 times, plus "call-back" numbers...simply trying to obtain a 10-15 minute appt with a genuine MD, specializing in Psychiatry. ALL I require is the continuation of existing meds prescribed by my last Dr. What's so hard about that? I spent from 11:30am to 4pm exhaustively TRYING to connect to a legit psychiatrist's office to make a simple appt!!! What the hell is wrong with you people?!? i USED TO TRUST YOU. 4 1/2 hrs is LONG ENOUGH!!! I've been patient, mindful of my tone, complimentary of stellar customer service....though lacking in results. You should be ashamed!!! I miss my PPO!!! You suck!!!!!!!

This is an update to a review I left back in January 2026. I appreciated that Dr. Willis reached…read moreout a number of times to see how they could make this right with me. Considering I still have health concerns that I'd like to correct I felt he provided a sincere concern on how to rectify the situation. As a business owner myself that was is important to me. I am willing to go along with the program designed for me (which is much different than the first time around). I cannot say if it is going to make a difference since it's only been a week. Health issues can be very complex and achieving the desired results can and usually does take many paths. I encourage anyone seeking optimal health to at least talk with AFM with their concerns and ask the honest questions and do the research on understanding your individual health concerns. Thank you Dr. Willis for responding to my previous review.

I spent nearly $11,000 with Advanced Functional Medicine seeking treatment for mold-related illness…read moreand left feeling completely misled. I was not there for treatment of my autoimmune condition--I already had a neurologist managing that. I came specifically for help with mold illness, yet nearly every symptom I reported was attributed to my autoimmune disease while my mold concerns were never addressed. At the time, I was incredibly sick and so desperate to feel better, so I was willing to try almost anything that gave me hope. Because of that, it didn't take much for me to agree to finance treatment. I deeply regret that decision. My initial consultation was with Dr. Willis, but after that I never saw him again. Every subsequent appointment I had was with other staff members, such as a nutritionist. I later learned that Dr Willis was a chiropractor rather than a functional medicine physician, and there was no physician involved in my care who could prescribe medications. Most appointments were phone calls that consisted of me crying and being told to give the 'treatment' more time while my health continued to decline significantly. I also experienced repeated problems with my 'medical records' and the administrative side of my care, including errors in medical documentation and billing. In my experience, the entire process was disorganized and added to an already overwhelming situation. After months of treatment, I had accumulated a large loan while my condition continued to worsen. Ironically, I am now doing significantly better under the care of a physician who actually specializes in mold-related illness and toxicity. This experience left me feeling devastated and taken advantage of. This is my personal experience, and I hope others carefully research who will be treating them, understand their credentials and scope of practice, and think carefully before making a significant financial commitment before signing anything.

I have been with Sharp for 15 years. I am very happy with my PCP (Jubran) and Rheumatologist…read more(Mayer). I am not happy with how long it is taking to get appointments. Three months to see my PCP for some skin patches that had turn colors after my mastectomy. 2.5 months to get an appointment for an appointment with a podiatrist. I am to have a knee replacement but can't even get an orthopedic appointment as they are very busy. Just scheduled an MRI that is 4 weeks out. I hate to go to Urgent Care for these sorts of things. What about some contracts with outside specialists until the backlog is reduced?

TLDR: Overcharged, spent over $1000 out of pocket because they would never listen. Leaving this…read moregroup. I have been with Sharp Rees Steally since 2011, and I am now looking elsewhere. I went into urgent care for infection on my hand after previously going to telehealth doctors twice. (Telehealth doctor told me to take OTC medicine and later an antibiotic ointment.) I took the OTC medicine for a month then noticed it got worse. I went to Sharp Santee urgent care and had culture done. At the same time I was given regular antibiotics. Ten days later I went to NP in doctor's office and said all is well. 2 hours later I got a call that the culture results showed positive and was told to once again take the same OTC medicineI had been on for the last 2 months. (I told them I was already on it for 2 months and was ignored.) I was never given the correct medicine until I finally went to the dermatologist. Dermatologist is the ONLY person that listened to me. I also got billed for urgent care as if I saw a dermatologist, which I NEVER did. (I owe $280 for this.) I now owe $200 for NP which did absolutely nothing. I will owe the dermatologist $280 for my recent visit, and another $280 for a follow up. Overall, I am out of pocket over $1000 because they cannot listen. I should have been given correct medicine from the onset since I specifically mentioned I had been on the OTC version for over a month and it was getting worse. I provided pictures, history of what had happened and details along the way. No adequate help was ever given until I was out of pocket over $1000.