Dinah, Thank you for your response…read more I did get a reply on July 20th to my July 10th email. Both responses, in my opinion, continue to disregard my experience. No personal call to set up an appointment. No acknowledging my experience. Just covering your perspective When you take any kind of customer service course or even personal development, it talks about the stuff when things don't go right where you get the nuggets. I offered you a gift. Really, it wasn't until I was talking to a few of my older neighbours that I found that was a trend. We can all have bad days. Sad thing, I went out of my way to come back to Pivot because of my experience in the past. So even as a repeat customer, I felt confident that your people would help me figure out what was happening as my knee didn't feel like other insignificant injuries. I trusted you. When I tell you your Dr nor your physio DID NOT tell me to set another appointment, nor did your front desk staff when they took my payment, your response is to tell me I am wrong. And to find out if there is any sign of arthritis, something volunteered by your person, I need to pay you all more money to find that out when there is nothing here showing me that you care one iota about my experience at all. Actions speak louder than words. I really hope you use this as a training tool. I can tell you that this experience had me quite down at the thought of not being able to be physically active, a Grief inducing event. Thankfully I have others who helped me. PS, I said nothing about how hard you have to work to get where you are. Not once did I mention the names of your people so there is respect I do understand hard work and commitment so the fact that you felt it necessary to tell me all about you and all of your accomplishments speaks volumes.

I visited this clinic last week and they were very professional. I met with the doctor and her…read moreintern and they provided a very thorough exam of my feet. They suggested everything my current physiotherapist has been suggesting and they didn't try to sell me services. They know I have an upcoming appointment with a rheumatologist and they told me to come back to them if the rheumatologist doesn't figure out the cause of my problem. I was really happy with their honesty and how they work with their clients. If I was looking for a new physiotherapist, I would definitely consider coming here. Hopefully they will be able to help you with whatever pain/injuries you may be experiencing.

Wow! Simply amazing! I've had back injuries for years and recently had a constant pain arise in my…read moreupper shoulder blade. I went to see other chiros and got massages, did yoga to try to stretch the pain out.. nothing like Dr. Ettesons hands. He has many years of expertise and knew exactly what I was experiencing. I just had my first session and he treated this new pain and my chronic lower back pain and already feel a HUGE difference. I even stand more straight and walk better. HIGHLY RECOMMENDED!!! Thank you Dr. Allen!!

Called to book an appointment with the chiropractor at 5:30pm as I've been experiencing really bad…read moreback pain for the last few days. I knew it was a long shot for an appt and they were booked when I could make it but the doctor spoke to me over the phone and gave me some advice on stretches I could do to get through the weekend. If my back is still hurting next week will definitely go here as you can tell they put their patients first. Excellent service!

highly unprofessional, Steven was late with the initial appointment, he was also late when he…read moredelivered the orthotics. After wearing them for a week my heel devolped a new pain. I contacted him about a repair and we scheduled a pick up which he was also late to. In the mean time he was supposed to bring me compression socks that I had to remind him about three times. Finally when he dropped off the repaired orthotics and single pair of compression socks which I ordered two of, he showed up 20 minutes early. I was not yet home so he decided to leave them in the lobby, which would have been fine if he dropped them off in the correct building. Luckily it was just the neighboring building but it was just one inconsistency after another. Hopefully the repair worked because I really don't want to set up another appointment with them. If they're going to offer an in home service they need to respect the time of the appoitment as some people work from home.

Dr. Sweet treated my mom's foot and he took his time with her…read more Thanks Dr. Sweet.

From the owner: Every step you take should be a painless one. At Toronto's Footcare on Bay, podiatrist Stanley…read moreSweet has custom-made foot orthotics, and treatment options for heel pain, athlete's foot, neuromas, and other foot-related problems.

Hard to get receptionist to answer the phone always having to call back. Doctors do not work late…read more What the hell is the point of becoming a GP if you don't want to help others get well not everyone works until 3pm. GP are the doctors that couldn't score high on their exam is why they are not surgeons think about that