I contracted with the owner of this company. He gave me a price and asked for half of the money. I…read moreZelle's it to him. Big mistake! He took my money, $3500.00 and never showed up! He said he would send me the money but he hasn't and he's not going to. Never use Zelle to pay for a service! There is no recourse except to go through the court system. I'm retired, so I have the time to do it and I will. I'm 72 and disabled and alone. He took advantage of me and he scammed me. The police call it fraud. Don't trust this guy. He's a liar and a scammer. He screwed an old lady out of a lot of money. Not only for the move but I also lost the money on my flight and hotel room so add another $300.00 to that! People who do this need to be held accountable! Be smart! Use anybody than this creep who stole my money!

The photo says enough. This is the text message I got after leaving a bad review because he was…read moreunpleasant on the phone (see last review).

Riley did an outstanding job repairing the damaged finish on my 2024 Suhr Modern Custom. This is a…read morevery expensive guitar, and the repair wasn't an easy one, but Riley handled it. The finish looks great now, and I have complete peace of mind knowing the repair is built to last. On top of that, Riley also performed a setup as part of the service, which was equally impressive. My guitar plays better than ever! Riley is more than just your average luthier--highly skilled, efficient, and offering great value for the quality of work. I couldn't be happier and would highly recommend Riley to anyone needing guitar repairs or setups!

They provided excellent service and were able to rebuild my guitar to just like new! Great…read moreplace!

I found James after a quick search in my area for guitar repair. I needed repair on my Epiphone Les…read morePaul. All it "needed" was repair of the strap button. Paid James via Zelle before my appointment. Upon arriving James welcomed me as though we were friends which I appreciated. Took me into his home shop and told me that since my repair was simple, he was willing to do a full set up and re-string for no additional cost. He explained everything he was doing, made a couple of adjustments I didn't know I needed and completed the repair. He's just a great guy and very professional. My guitar feels amazing and I would highly recommend James.

Called to make an appointment. He wanted payment to make…read morethe appointment . I think that illegal, but his system would not even take the information. So I notified GD of the problem. Said I would bring cash$. They Refused to work with me. Must be nice to be so successful, to turn away people calling for appointments.

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

We've been here several times in need of items for different kids and their different instruments…read more(guitar, percussion, piano). The staff have been very friendly and helpful. They've had what we needed and for a good price!

I walked in there as I needed just a couple guitar pics & I tried to be friendly but that isn't the…read morevibe I got. I was helped plenty fine but the second I said I didn't play the guitar I received the nastiest glance. Took me off guard. I tried to salvage the conversation but was met with pure distain. I purchased what I needed but can't imagine recommending them. Hopefully it was a rare bad day on their end.

I've sold two guitars there on consignment and will be taking a third there this week. They treat…read moresellers and buyers with equal respect snd consideration. They also have unique inventory that you'll likely never find anywhere else.

Founder, Al Lieberman, made Guitar Pickers a GREAT guitar music store. Consignment instruments…read morewere welcome. All that changed when Guitar Pickers was sold. Unfriendly owner, unwilling to help. Inventory has not been updated on website. It's so Sad that this Great Guitar music store has gone down hill. I miss it every day. Please come back Al.