I first bought guitars, amps and gear from Joe (@Northfield) 32 years ago, and stopped in to say hi…read moretoday, 28 years after I moved away. 1st rate place and owner then, and now! One of the best in so many ways and a class act fellow and business. He will do you right!

I'm just starting out and was beyond intimidated coming in, but I always wanted to learn to play…read morethe guitar so I set up an appointment with one of their instructors, Alex Kelly. Everyone there was very welcoming and non-judgmental, they only wanted me to enjoy the process (which I do). I bought a beautiful used Gretsch and even though I have a long way to go, it's a pleasure to pick up my guitar and head over to Northfield Music for my lesson each week. What a great music store! Thanks so much guys!

I came to get a set up on a vintage Yamaha acoustic I found on FB Marketplace. Bernie was super…read morefriendly and did great work. He only a took a couple to get it back, and after his set up it was like a whole new guitar. Plays like a dream! Thank you Bernie

These guys are amazing! My daughter broke a string 30 minutes prior to a guitar lesson, and two…read moreother shops couldn't help me. I ran in with only 15 minutes-- they dropped everything, fixed the string (including replacing a missing screw) and we made the lesson! He was super nice, didn't give us a hard time about not planning ahead, and got us on our way for $10! GREAT WORK! I will never go anywhere else again for guitar repairs! My go to guys from now on!!

Nice folks and good sales. Bought a new ukulele from them today. Hope to come back againread more

I've traveled the world and this is my favorite guitar shop! They are so down to earth and really…read morewant to spread the love of music. There are always unique gems here and the instrument prices are great. I have purchased most of my guitars here. Buzzo is very helpful!

I go there to get clarinet reeds and always get a competitive price but with the benefit of…read moresupporting a local store. My brother takes guitar lessons and absolutely loves them. His teacher is fantastic and easy to work with. They also have a variety of lesson books, instruments and knowledgeable staff.

Roxy's has provided me with not only a fair price, but also very valuable accurate advice on how to…read more get the most out of my instrument.

A Great, friendly, knowledgeable staff. So glad to see a local store supporting the music…read moreinstrument buying community. Keep it up Keep it local

As a guitarist, I found that they have a great selection of instruments and accessories at almost…read moreall price levels, especially in the PRS line. The staff is extremely helpful and will specially order something for you if they don't have exactly what you're looking for. They are very friendly and knowledgeable about all types of instruments, not just guitars. A great place to shop!

Great store and great service. Repair work is top notch and Dan is extremely knowledgeable…read more Inventory is always changing and you can always find something of interest. Bought a locally made Wolf guitar there today and couldn't be happier with the purchase.

From the owner: Custom Built Musical instruments On Site Custom Repairs,…read moremodifications, Set-ups for any Musical Instrument. Luthier and Technicians available daily. Lessons in Music. Guitar. Piano. Keyboard. Violin. Viola. Cello. Bass. Drums. Sales Of New Used and Vintage gear. Consignments available.

As my Guitar Center gently weeps, I find myself writing a negative review for this place…read more Located in Rochester, despite the prices and issues, at least this location has never screwed me over to the extremely aggressive and unfriendly degree that the one in Amherst NY did. I'll never forget the way they treated me up there. There are some creepy similarities here, and I worry that if I bought the same volume of equipment I'd end up with the same awful experience. Some of the associates (at most locations) would say anything to sell you this stuff and then once you get it, everything changes. Oh we never said that. Oh you misunderstood. Oh no it's not meant to do that. Oh we're not responsible for that breaking. Some shady and really bad people. On the other hand the people down here are better than the Buffalo staff, not saying much though. My experiences here have been more positive, but I'd still rather go to a local music shop.

Well, stopped into the Rochester store today to get a gig bag for the Ibanez bass I just got from…read moreGuitar Center online. Although the reps were not rude, they certainly were not attentive. I showed them the bass. One guy needed to show it to the mgr. He came back and said they didn't have anything that would fit. Then he thought we could look and I remarked that was a good idea. They only had three and none would fit. I said Ibanez had a part number of one that went with the instrument on their website. We returned to the front counter and I thought he was maybe going to look it up. I also started some research on my phone. Next thing I knew he was checking customers out. I guess I was done. No acknowlegement, no "Sorry, we can't find anything", nothing. So I left. Won't be returning to this location. And they wonder why folks shop Amazon!