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    Canalside Music Together

    5.0 (1 review)
    Closed 9:15 am - 11:30 AM

    Services - Canalside Music Together

    Musical instruments and teachers

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    7 years ago

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    Music & Arts

    Music & Arts

    2.3
    (9 reviews)
    1.7 mi
    $$$

    Purchased a Shires TBCH in August 2025 through Music & Arts, shipped directly from the Shires…read morefactory. The horn arrived safely, but the slide had a noticeable catch from day one. I played it for several weeks hoping it was just break‑in, but it never improved. After consulting several colleagues, I contacted Shires and drove the instrument to their Massachusetts factory. Shires told me they would have a replacement slide waiting "in perfect condition" in case the original couldn't be fixed. When I arrived, the replacement slide was actually in worse condition than the one I brought--something their own repair tech acknowledged. They worked on my original slide for a couple of hours, and while it felt slightly better, the issue returned within days. Music & Arts then offered to send the trombone back to Shires for me. Unfortunately, they didn't ship it for two weeks until I called to follow up. After that, another four weeks passed with no instrument returned and no resolution. The one positive: Music & Arts ultimately offered me a full refund on a Custom Series instrument even though I was past the return window. I appreciate that gesture. Overall, this was a disappointing experience with both Shires' quality control and the repair process, compounded by delays in the return handling. I expected far better from a premium‑priced instrument and a major retailer.

    My friend--who's on a tight budget--gave me a gift card for 4 lessons. The music instructor is…read morevery, very good, but the store policy is unnecessarily harsh: I asked to re-schedule due to flu symptoms but the store manager held to strict policy of one-day's notice; he said I could meet at a later time only on the same day, otherwise the lesson would be marked as "taught," i.e., lost. That means, as I told him, he would rather put his instructor face-to-face in a tiny room with my coughing and sneezing instead of re-scheduling on a different day, all to conform to store policy. Apparently, this national corporation denies their local managers the ability to apply independent judgement and human decency. So, they won this case by the rules, but by that process, they lose business and community respect. I urge us all to stick with local independent folks.

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    Music & Arts
    Music & Arts
    Music & Arts

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    Tree Creations

    Tree Creations

    5.0
    (1 review)
    23.9 mi

    Wow! Who doesn't love a good tree-house? Now I don't know about you but when I think of a…read moretree-house I think of a simple wooden structure including a floor, some walls and maybe a ceiling in a tree with a simple ladder leading up to it. Well if that's what you are picturing then walking up to this place will feel like stepping into a dream. The tree house itself is incredible full of pure imagination and uniqueness. From a real old car, to a princess castle to a wizard's den, to a real single person airplane that used to fly in the sky this tree house has something for everyone. The people that imagined and made this thing are incredible. They are happy to share their story, their plans, and their backyard with everyone. It is definitely worth it to spend some time checking out their tree house and hearing their story. The tree house is built in their backyard so visit their facebook page to see the dates and times that they are inviting people to come. They are quick to message you back via facebook as well. They invite people freely into their house Young, old, young at heart, this place provides a great escape from reality and a fun place to spend some time. If you are in the area, passing through or just looking for something different to do, stop by Tree Creations in Geneseo!

    From the owner: This is my family's whimsical Tree House village at our private residence that we open free to the…read morepublic by appointment.

    Photos
    Real airplane!
    Real airplane!
    Hopefully you recognize rapunzel's tower and sleeping beauty's as part of the castle!
    Hopefully you recognize rapunzel's tower and sleeping beauty's as part of the castle!
    There next project is a pirate ship tree house, this guy was watching over construction

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    There next project is a pirate ship tree house, this guy was watching over construction

    Canalside Music Together - musicalinstrumentsandteachers - Updated June 2026

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