In December I was working and the entire sole of my boot came off in the snow. My fav pair of…read moreboots from Merrill that I've had for over 10 years. I was heartbroken. Googled boot repair and Cedar Grove Bootery came up so highly recommended that I got my hopes up that these boots could be made wearable again. Well this afternoon I brought my boots to this gentleman (whose name I didn't get). The shop is well organized and of course full of boots! He examined my boots and regretfully told me that as a professional he could not in good faith recommend putting any more money into this pair of boots and that he would recommend buying a new pair. He looked at me so sympathetically-knowing I had an irrational attachment to them. He said he could take my money and repair the boots but they wouldn't last and he wouldn't want to do that kind of work. So I ALMOST asked him to repair them anyway. But when a pro is telling you your boots have died, it really is time to accept that your boots have died. I have tremendous respect for someone who has such high standards that they will turn down work if they know the result won't be up to snuff. I have ANOTHER pair of broken boots that I plan to bring there especially now that I know he is a trustworthy craftsman.

Leroy is an expert shoemaker. He will treat your shoes with great care and decades of expertise…read more And he is a really nice guy!

I have two old Ferragamo handbags that lost their luster. I tried spiffing them up myself and…read morewasn't very successful. Modern Leather in Manhattan was highly recommended. I filled out the paperwork on the Internet and mailed the leather bags to their Manhattan shop. I received a call the day the handbags were received. I gave a credit card number to repair both bags for $150 and $35 shipping and handling. I was told the bags would be returned to me within two weeks. The bags were returned by FedEx and have a glossy luster and shine now. The black bag looks like new and the white is better but not perfect.

Other reviews were so good that I felt very confident in dropping off a vintage bag to have the…read morestrap re-glued and stitched. Unfortunately after picking up my bag I was very disappointed in the workmanship. The stitches are very messy and inconsistent, it is glued together now, but really doesn't look any better. They did offer to re-do it, but I'm afraid that it could end up worse based on the condition I received the bag back to me. Really expected more for the cost. I do not recommend.

I've had my heel tips replaced here for my designer stilettos. They don't last as long as I'd like,…read morewhich was a bit disappointing after only a few wears but when I'm in a pinch, they've come through with same-day service, and that alone is worth a solid 4 stars. The cobbler himself is very kind, which makes the experience even better.

I was greeted with a pleasant smile and he sold me other products that I asked for besides…read morerepairing my shoes! I would recommend this shoe repair shop to my friends and family!

Great!!! So happy! A puppy chewed one of my tall Northface boots, and I was super bummed at the…read morethought of just throwing them away because one was still prefect. I called a couple of places and explained what happened to them, and asked if they might be able to just shorten the boots. They all said "we don't do that kind of work". Then I called Montclair shoe repair (in upper Montclair) and the gentleman said bring them in! Less then two weeks later my boots were ready. They were perfectly shorten. Happy with how they look and that I didn't have to throw them away. Thank you!

Doesn't deserve even 1 star. I brought my broken zippered sweater to them; they said they would…read morerepair it. Now the zipper can move up and down but cannot be separated. I can't put the sweater on - the zipper won't open. The owner was rude, said Too Bad, didn't offer to return my money or even apologize for ruining the sweater. DONT USE THIS STORE! I am reporting them to the better business bureau.

I arrived to meet 2 friends, all of us signed up for the rare After Dark class at Tandy Leather…read moreFactory in Lyndhurst, ready to channel our inner craftsman/woman through leather and metal. The unique project option for the night is where things got interesting. The making of a leather harness takes precise measurements, hardware know-how, and a bit of brute strength for the kind of hands-on techniques required to create your own wearable piece of art. What elevated the experience was the quality, knowledgeable hands-on guidance and helpful service. The instructor was patient, witty, and helpful as we turned strips of hide into the decorative and purposeful with tactile force. For a $50 investment, rather than purchasing a finished product, we acquired a new skill set and fashioned a market-ready piece that could readily fetch 3x the initial outlay for the instruction, use of tools and materials. Should you schedule the same, you'll leave with a piece you can actually use, plus a newfound respect for the patience and precision leatherwork demands. We spent a moody, maker centric eve, constructing a touch daring, totally satisfying, well-made leather project- a spicy little detour worth taking.

This is the only Tandy store I've gone to and it is great. They have a great selection and the…read morestaff there is polite, helpful, and very knowledgeable!

Jim's Shoe repair is iconic . I've been going there for over 20yrs . One of the best in NYC. Thank…read moreyou Jim and staff for your years of expertise and great customer service .

Wow I'm so happy with my experience! I walked in CJ helped me and made the entire process so…read moresmooth. He has a good eye. 3 pairs of shoes and a bag. It was ready on time and when I walked in to see my items It was literally good as new. Literally looked fresh out the box. I'm so happy with my experience. Jim's is worth every penny. The customer service is great and they really know their stuff. Thank you Jim's team

Can't recommend this place enough!!! This place was able to breathe a second life into my favorite…read morepair of shoes and they look as good as new! I am honestly so grateful because there was a lot of sentimental value tied to these shoes and I was devastated when they broke. I can't thank him enough, the man who works here is amazing and kind, attentive and reliable. He repairs other leather goods as well and I will trust him with all future repairs on my shoes, bags, and belts.

Over priced , bad craftsmanship and the WORST customer service! The owner yells at his customers…read moreand gives so much attitude. I dropped off my black leather boots shine and repair the heels and paid significant amount. I wore it the next day and both heels fall off . The owner starts yelling at me that it's not his fault and he refuses to fix it unless I pay again. To add insult to injury , Before I walk out I ask him for my other shoes that I dropped off on a different ticket . I gave him the ticket he denies that he still has it and is yelling at me that i already picked it up. I asked him to go back and look. Guess what! He found it. He is so unprofessional and doesn't know how to treat his customers. I will never go back there again.

Thanks to Yelp I've found my local shoe repair shop! This is…read moreliterally a mom and pop shop run by a husband/wife team that wants to provide their customers with high quality work. They have brought my overly worn, ripped and extremely dirty suede boots back to life! I have the hardest time finding tall boots that fit just right, and when I finally found a pair of course they had to cost me an arm and a leg. So obviously I wore these boots until they had no miles left. (Or so I thought). I stowed them away for a year never having a chance to get them repaired until now. The owner put a new heel edge at the bottom, did a miraculous patch job on this huge rip, and cleaned them up so well that they look brand new! Took a week to do and cost about $50. I cannot thank them enough! Already brought another pair of boots to them and can't wait to get them back!

Been coming for years - excellent work, fair prices, usually no problem getting a parking spot - I…read moreget both HANDBAGS and shoes fixed here, never a problem, always fast great work for very very fair prices! THANK YOU!

A local factory in downtown Passaic NJ that produces really nice leather bags, briefcases, luggage,…read morewallets, belts and more. They also import to augment their line. Their products are widely sold, but for a look at a old school production setup, a trip to the factory is worthwhile. The place is only open 9-5, Monday to Friday. On street parking is totally fine. This neighborhood is loaded with great taco places. Visit the Made in USA page on their website https://www.jackgeorges.com/collections/made-in-the-usa-1

I purchased a wallet from this company, the leather is thin and very low quality. The leather was…read morevery dry and almost wrinkled. Stitching was uneven. Definitely not worth $95. Furthermore when I attempted to leave a negative review on their page they filtered it out and didn't post it. Stay away from this company, very poor and dishonest business practices.

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!