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    Picasso Aquariums

    5.0 (1 review)
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    7 years ago

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    Aqua-Land Aquarium Service

    Aqua-Land Aquarium Service

    4.7
    (15 reviews)

    Another good service today! Clean the tank inside and out. Water is crystal clear and the fish are…read morehappier

    If you want your House Flooded With DISGUSTING FISH WATER then HIRE WENDELL!…read moreI'll just go ahead and leave here my text response to Wendell after all he bothered to say to me via text is sorry about the mix up/mess hope we get invited back after his inexperienced staff flooded my hard wood floors with dirty aquarium water! In the pictures you can see the towels are soaked and this was after we had already went through a pile worth of towels trying to clean my floors. Wendell, Mix up...I am absolutely disappointed in today's service I hope Celeste, Shivani, & the other mgr who wasn't even Zach who you promised to show up each got to keep the 20's I gave them. Because yes I still paid, a lot of this could've been avoided by better communication and you sending experienced employees in cleaning. I expected you this morning and with less than a hours notice you tell me you are sending two of your employees, when I hired & called you and expected you. Never was there any mention of you sending someone else in our prior conversations. You sent me two inexperienced young ladies who didn't even have the supplies they needed, no bleach, not enough towels, & clearly not even large towels in case of an emergency like today. This service was supposed to make my life easier, so my sick husband didn't have to muster the strength to clean the tank. But all this did was leave my home a Nightmare of a mess and we have a wedding to go to so now I need to find time to clean all of my dinning room, entrance and living room floors, as well as the entrance rugs and wash all these disgusting fish water towels that are left in piles. The fact that you did not even apologize on the phone or haven't even called to check back in is completely baffling to us. The text message you just sent in my opinion clearly shows you have no regard for your customers or their experience. At the very least you should've offered to comp this service or a future service i definitely wouldn't have paid had I known this would be your non chalant response. I will just share my response and photos on yelp. I paid because at the end of the day it wasn't these poor girls fault that they weren't prepared or trained properly or sent with enough help or proper supplies. I even asked them if he had showed them the pictures or videos I had sent him of my tank prior to them agreeing to come at which they stated no. So save your money and go with someone more reliable in the South Bay because I'm all about small businesses but this one has no respect for your property or time!

    Picasso Aquariums - aquariumservices - Updated August 2026

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