Initially when my sister and mom came in to setup the details for her wedding they were very…read morespecific in what their vision for the wedding flowers entailed. It was made known that the bride wanted a large and full boutique! But when the day of the wedding arrived, it was a complete disaster! All the flowers were to be delivered to the hotel before noon. At noon, we still had not received the flowers. It was about 12:15pm the bridesmaids and MOH's flowers finally arrived at the door and they were not what we had discussed. The Brides Boutique was extremely small, wilted, and not what was discussed. The rest of the bouquets for the MOH and bridesmaids were incredibly small and most of the flowers were falling over when we removed them from the box. Then when we arrived at the church at 1 pm- I was advised by the Best Man that they had no boutonnières. As the MOH, I called the florist to advise them of this and I was very rudely told my flowers had been delivered and the lady I spoke to told me she would call back. Upon a call back from the shop, the older lady told me that they were delivered to the church. This was not not discussed and she made it my fault. While speaking to the lady, I expressed my disappointment with the flowers and was told that I needed to be more careful with the flowers and the reason they could be wilted was due to my negligence. While speaking to her, I was extremely professional and said I took photos and she again had an attitude and stated that we must have left them near a window because they were fine when they left the shop. The way this shop interacts with their customers is DISGUSTING! On top of those issues, the mother of the bride and groom corsages fell apart and wilted within an hour of getting them. The grooms boutonnieres also fell apart and a flower from one of the boutiques had to be used for the ceremony and the reception. Then when we arrived at the reception, the flowers on the stairwell were not impressive and the display at the sweetheart table was embarrassing. This florist used the bare minimum of flowers, but made sure to charge an arm and a leg! Absolute WORST decision ever made to have this florist be a part of such a special day for my sister! If you are in the Niagara Falls, Lewiston, or Cambria area I would not recommend Evergreen Florist! BEWARE!

This florist is amazing !! They bring your designs to life ! Nothing short of breathless ! The…read morecustomer service is impeccable!! I highly recommend them for all of your floral needs ! The flowers for my daughters wedding were beautiful ! I will continue to order for all occasions from them!! Carly is the BEST !

I ordered a arrangement for Christmas and I came on time and was beautiful and it lasted all three…read morethe holiday.

This is the third time I have ordered from Treichler's Florist, they have always provided excellent…read morequality floral arrangements! Thank You, Sharon and Roy Kurz

While waiting for my oil change at Oliver Auto Repair shop, I was attracted immediately to this…read morecute looking pink front florist shop. I had to check it out, of course! :) Amy, the store owner, gave me a warm greeting as did her friendly dog. Lots of one of a kind handmade crafts up for sale besides fresh flowers. She is busy currently with weddings she responded. The October/fall and Halloween theme decorations and crafts were really nice. I held back on buying one. I have too much already and need to stop shopping on impulse (yes I do that!). Anyway, Amy is running a nice store. Check it out if you're in the area. She gave me a free 2017 calendar to take home which I can use!

I received a stunning arrangement of 20 long stemmed roses for our 20th wedding anniversary last…read moreWednesday, August 29th. What a show stopper! Even better, they are even more gorgeous on day 5 as they have opened up and retained their bright red color. I am very pleased and including photos.

I saw a beautiful arrangement on their website, $69 for the upgrade so…read moreI ordered it. As I'm entering the free delivery coupon on the order, there is a service charge of $25 added on!! No where was there a mention of this. I grudgingly complied and ordered it. A awhile later I received a text that the arrangement is not available and they offer a dozen roses of various options instead. I Canceled the order, being fed up with a service fee and then not the flowers I wanted. I will go elsewhere.

I ordered a beautiful bouquet of 12 red roses for my wife. It came with a vase and was wrapped very…read morenice to give me chance to safely transport them home. The lady at the counter was super kind and friendly. I gave her to tip and she was super grateful. It's little things like showing you are very grateful for their hard work. The value of the flowers was just right. There's nothing better than supporting your local businesses. Petals to Please has been in Lancaster for many years and I will continue to show them my support.

Graser has 3 locations -- this is their Kenmore spot. I love Graser's because if I screw up (and I…read moredo often), I just come here, get some flowers and suddenly I'm a hero again! You can give them a budget for a bouquet too. Don't feel like you have to pay $16. Tell them you have $11 or $12 and what flowers you like and they will go in the back and concoct some magic for you. They also sell cards and I'm pretty sure they deliver too, although I've never used that service.

It's Valentines Day and I really don't want to say what I have to say. However, I am going to take…read morethe advice of the owner of Graser's florist who said "Well, you may not want to say it, but just say it. I have other stuff to do." So here are my issues . . . in writing. I ordered online the deluxe Teleflora's Sapphire Skies Bouquet. This bouquet (after fees) cost $107.50. I have uploaded the picture I saw online. What was delivered to my boyfriend today . . . well, just see the other photo. 1.) The arrangement is much smaller than in the picture. The owner stated that the lilies were not in full bloom and that it would look much fuller after they opened (which is a very fair point). However, the online picture has (by my count) 8 long-stem white roses. The bouquet my boyfriend received had 4. 2.) The color contrast is significant. As with all florists, I understand that some substitution is necessary (maybe a flower is not in season or just subpar). However, why would you substitute pink/fuchsia flowers for purple/blue flowers. The owner's response "They probably didn't realize this was going to a guy." Uh . . . my boyfriend likes pink just fine, the issue is . . . in the love note I wrote (connected to the bouquet) I mention purple/blue flowers . . . and there aren't any. 3.) Under special instructions, I advised that my boyfriend is working 1PM - 9PM today, and I requested the flowers be delivered somewhere within that time frame. There is something to be said for surprise and a stranger calling your name out of a group of coworkers unexpectedly. The bouquet was delivered in the morning and just left on his desk. 4.) When I went to register a complaint at Graser's florist on Amherst St., they said I would have to talk to the owner. I drove to the Graser's florist in Kenmore (the Delaware location) to speak with her directly. She gave me the recipe for the bouquet (a recipe not posted online, I might add). It apparently should contain: 2 stems of white lilies, 4 stems roses (white), 3 stems white spray roses, 2 stems mini-white carnations, 1 stem purple statice (this was substituted by the pink/fuchsia flower). She advised that I check the recipe. The truth is . . . I don't care about a recipe. I just want what I saw online and thought I was ordering. If something doesn't taste good or doesn't look right at a restaurant, then I really don't care what's in it or how it was made (I just don't want it). In defense of Graser's florist, the bouquet was "technically" correct and within their substitution policy. But I won't trust them anymore when ordering flowers because at the end of the day, it wasn't what I wanted for the love of my life. From now on, I will pay for what I can see. This may be a one time occurrence and many people have had positive things to say about Graser's florist. Please do not discount this. On the other hand, I leave it to the public to decide. Which picture would you want? Which one is worth over $100? Is the quality and value between these two bouquets equal? ~Seth

Easy to work with and our wedding flowers were so beautiful!! We looked around and their prices are…read morepretty comparable to other shops. I had no idea what I was doing but Sharon is an expert who knew what we needed without me really even telling her! Pieces beautifully out together, everything delivered as it should.

They did our flowers for our wedding. There were so many hidden charges…read more First and foremost, one of the selling points of going with them was that they told us that there was a $50 charge and for that, they would deliver the flowers and decorations to the venue, set them up, and then take them down at the end of the event. This was one of the reasons we went with this company. However, 2 weeks before the event, when we went to drop off the final payment, they added an extra $100 charge, claiming that it would be extra if we wanted the decorations removed the same night as the event. This was in direct contrast to what we'd agreed upon earlier, but with only 2 weeks till the wedding, we were stuck and had to pay it. That was the most egregious of the 'hidden charges,' but there were so many more. When we asked about drying and preserving the bride's bouquet, she told us it would cost us $300-500 and we'd have to supply the box. When we questioned why it was so much she went on and on about how complicated the process is. We decided to avoid this cost and said no to the preservation, which she made us feel very guilty about. Later when we went to drop off the final payment, we noticed that there was a preserved bouquet in a box for another customer, along with a bill for $135. When we Questioned Dianne about why it was $135, and not the $300 to $500 she quoted us, she denied that she'd ever quoted that high a price (a lie) and said that $300 would have been the maximum, and that's if she'd supplied the box (another lie). While we were finalizing the plans, they had a shelf full of cake servers and knives, all 'marked down'. When she saw my husband looking at them she said they were trying to liquidate so they were on sale at a discount (still more expensive than comparable items on amazon btw). My husband said no thank you, that the venue assured us that they had servers/knives. She tried to hard sell us, even going so far as to say "I've worked with that venue before, they don't have servers/knives, no venue I've ever worked with ever has them, you NEED to buy them." My husband called the venue on the spot and they confirmed that they had multiple knives/servers to be used for a wedding. While the decoration half of the shop was very relaxed, Dianne continually was pushing us for a hard upsell on every single thing we could. Going so far as to try to guilt us when we didn't spend our life savings on flowers. We knew what we wanted, but if we didn't get extravagant corsages for our mothers, aunts, sisters, etc, we were just terrible people. Oh, she didn't say that, but it was certainly implied. While the flowers WERE beautiful and most of the decorations were wonderful even that wasn't as expected. We'd had in our contract that our wedding arch would have TWO cloth panels, one blue and one green which were our wedding colors, however, on the day of our wedding the arch was assembled with one single white gauze panel. In addition, we were told that the flowers decorating the arch would match the flowers used in the rest of the wedding, and instead, we were given generic white flowers. When all was said and done, the sticker shock was extreme. The quoted price after our first consultation was $850, we did not add anything somehow, because of various taxes, fees, and additions that they insisted were standard, at the end it was $1,200. I would actively recommend that anyone looking at this business for your wedding look elsewhere. This was without a doubt the worst part of our wedding, and that included having to replace the best man 3 days before hand.

Just had a great experience with Hahns. I live out of state and my cousin who lives in the Lockport…read morearea was recently recovering from surgery, so wanted to send her something to brighten her day. I called to place my order and left it generic requesting a "cheerful " bouquet. Hahns delivered a stunning bouquet that included beautiful yellow roses. Unbeknownst to me, the flower her late husband always bought for my cousin. It made her day and mine. Thank you, Hahns!

We called Hahns in early August asking for a casket spray for my mother's funeral. I was told they…read morehad just done a few weddings during the week and had limited stock of our color choices. On short notice, working with their limited colors and our limited budget, they created a beautiful spray that received a lot of positive comments and I know mom would have loved. Hopefully I won't need another spray anytime soon but they will be our first call.

I live in NJ but my family is in the Akron area. Patty is tremendous to deal with and her…read morearrangements always gt rave reviews from the recipients! -- Barbara Siuta Nowicki

I've ordered via telephone long distance for flowers for my mom who lives in Newstead on more than…read moreone occasion. I've ordered flowers for my mom multiple times a year for years because she loves getting them from various services. Every one from Aunt Pattys has been better for the money than anything else I had previously tried. Working with them via telephone is simple, direct and I even had to do it extreme last minute once when I found out another gift idea wasn't going to get delivered and you cant let your mom down when you live out of state. Aunt Patty's saved the day.