David Willard PA, is the best! He takes the time to go over all concerns. Extremely knowledgeable…read moreon medications and their interactions. One of the very few doctors I've ever left in office visit and felt all my concerns and needs were met ! Thank you.

Had an outpatient procedure done at the Dunwoodylocation, from start to finish the entire staff…read more was absolutely wonderful they took excellent care of me.... Thank you to Dr. Massaad everyone that assisted in my health care on yesterday, I appreciate you all...definitely recommend the Dunwoody location for your Healthcare needs...Emory is one of the best!

All of the staff are friendly and efficient. The front desk greeted me upon my arrival and checked…read moreme in quickly. The intake nurse who took my weight and blood pressure was very kind and Quita (?) who took my blood didn't hurt me a bit. My experiences with Dr Chang Soo Kim are great; I feel like he is engaged and understands my perspective. He explains things throughly which I really appreciate.

Dr Chang Soo Kim is the best doctor we have ever had. VERY knowledgeable! Explains everything…read morethoroughly. Always listens and explains clearly. Never rushes us. Never had a long wait until getting into a room. Entire staff is great. We HIGHLY HIGHLY HIGHLY recommend Dr Kim!

Ritu Kapoor is a PA. She is outstanding with her quality of care I mean she actually cares…read more I don't live in Johns Creek but will go here and to any practice that she is in!

I've been going to Pandya Medical Center going on a year now. During this time they have missed…read morefiled my insurance on every visit. Currently, they owe me a refund which I have repeatedly requested from the Billing Manager and even the Regional Director. To date they have failed to issue my refund. I cannot recommend them for medical services due to their failure to properly file my insurance and their ongoing refusal to issue my refund.

Exceptional patient care and customer service. I would not hesitate recommending this facility to…read morefamily and friends.

I am someone that does not like to write reviews but I had an experience that made me write this…read moreone. My family and I have been taken care of by Dr. Makhlouf and Dr. Mincey for over 8 years (Possibly 10 years). This review is way over due! I highly recommend Sugarloaf Internal Medicine. If you're looking for a professional whose knowledgeable, treats you with respect, cares and knows the need of the patient while maintaining a highly efficient office, Dr. Makhlouf is someone I highly recommend! He and his staff are the best in the profession; 1. Highly educated, knowledgeable and skilled in medicine 2. They care about the patient - the patient is their #1 priority 3. A true Professional 4. Great customer service 5. Bedside manner - positive, calm, thorough, attentive, flexible and personal. 6. Great staff! - the staff exhibit the same professionalism, customer service and attentiveness 7. The cleanliness of the facility is always IMPECCABLE! This place is the best of the best! C. V.

I mentioned this in another review. I cannot recommend him highly enough. I trust him with my…read morelife. Our boys drive from Marietta to see him. He is very knowledgeable, caring and professional and makes me feel like the most important patient. We LOVE him and his team. Please do yourself a favor and make an appointment to see him. Great staff Dolenska is my favorite ;-)

Doctor Who Lee Herman is great. Don't know what is happening to staff. They are very friendly when…read moreat office. The problem is trying to get someone to answer the phone to make an appointment

In general the care I receive is good, not great…read more The areas of concern are 100% based on lack of training, inattention to detail, rushing, and not properly hiring empathic customer facing admins. Key areas: Getting refills promptly addressed via portal and without having to place a call to let them know a request has been put in. Ensuring the RIGHT medication is being refilled. Follow up- if there's an issue with insurance or payment or test results or prescriptions, you will not receive a call. You might not even be notified on the portal. To get proper medical service, the patient needs to be on top of them for all the above reasons. If you are an active and engaged participant in your own medical care and are willing to double check things, you'll be fine here. I can say that, for me, I've seen some improvement from years past.

Customer Service. Educating staff who answers telephones with basic information about the practice…read morethey're employed by.

I switched over to this doctor's office about five years ago from Dr. Seok's office because I had…read moresuch a horrible experience with them. And let me just say that throughout my five visits here, I've been very impressed. My initial doctor was Dr. Kang, who was super kind and helpful in determining my surgeon for my gall bladder surgery. The next appointment was with Dr. Michelle who happens to be an NP but she was EXTREMELY kind. I went in for heartburn issues and she seemed worried and concerned that I was sick -- something that most doctors don't do. Ever since then, I've been going to this office. I moved out of Johns Creek 7 years ago and have been living in Lawrenceville & Dunwoody, and I must say I am always impressed with this office.

This was my very first time going. I went to establish care and a PCP. They were very professional,…read moreclean, efficient and caring. I met with Dr. Brewington and really enjoyed my visit. She took her time getting to know me and asked important questions. Will be establishing care with them.

The Dr I went to Mince could care less about me did not ask questions? At all . Yes she listened to…read moremy lungs and pushed on my stomach . Woohoo . My prescription is a hot mess .. called in totally different than what I have been prescribed for the last 20 years. She was so totally disinterested in me as a patient it was sad . ! Maybe she should retire . I've been in medicine 49 years so I would think she would at least pretend to care and interact with her patient. I wasn't told what labs would be drawn just some lady came in stuck me missed , frustrated her she left .. then came back and stuck the other arm . ( I'm a very easy stick !) Oh still do not know what labs would be? It was horrible ! What ashamed! Then she tells me she can't prescribe my Add med ? I've been on for 25 years . What ? Oh ok .. Humm .. who does that ? Also why would u increase med if it's only 4 pts over on cholesterol? And I don't know the total cholesterol that drastic ? Still don't knew what all my blood work is or what was drawn . Totally unprofessional .

Never have I ever. The standard of care was so bad when I called it to their attention and asked to…read morespeak to my doctor. I sent him a message through my patient portal describing the series of unfortunate events that had transpired. I even went there in person and the same mistake wad made yet again. It was a simple prescription request that required several phone calls, an in-person visit and a message on my patient portal. Rather than reach out to me and apologize for everything I had to go through with the office, Dr Bramwet wrote back on my patient portal showing that he didn't care about me as a patient. It was incredibly disappointing. When I tried to write back again, my account had been deactivated So hard to find a doctor that truly cares about his patients. Dr Bramwell certainly doesn't.

It is a shame because the medical side of the staff of this business seems to be competent in their…read moreknowledge and quality of services provided. ‍ But, the front office is a disaster. The customer facing staff is made up entirely of inclusive employees who are poorly trained, overly focused on their equity, raised by their parents without discipline and are self-audited. Not at all diverse in their approach to providing a good CX, they have very immature personas and take a whiny disrespectful approach to NCFP customers. As a customer of NCFP you do not come first and will leave fatigued after trying to work thru all this with them. Your health is one of, if not the most important, focuses of your life whether young or old. It is a shame the front end and back end of services provided at this company make the middle (medical/healthcare services) not worth the experience you must endure to get to it. I'm guessing the principals of this company must be focusing on the medical/healthcare service quality exclusively and have never walked to the front of their business for a QA on the way their front office employees treat their customers. The result is a bunch of loosy goosey employees making a mockery of what otherwise could be a viable, profitable and serious business. Run, don't walk, away from this business.

My family and I love going to Physicians Express in John's Creek. We've never had to wait to be…read moreseen which is quite unlike other urgent care centers. The staff is very professional and nice are the doctor and other providers. We feel like we were heard and cared for. We highly recommend Physicians Express Care at Johns Creek!

Please read if you have abdominal pain…read more I had sharp pain in my left rib. They say to visit urgent care before trying the ER. I should have just gone straight to the ER. Urgent care cannot diagnose things beyond flu, covid, and other basic illnesses. They told me they couldn't do anything for me and to just go to the ER. They charge $30 upfront. After the appt, they sent another bill for $156. My low rating is to due to being charged $200 for a useless appt. Like most of US healthcare, they are a business.