Took my rear wheel in to get the hub body changed out out of personal perference for a nice…read morefreewheel and more engagement. Dropped it off on a Friday during my lunch with the freehub of my choice and was told they would need to measure spokes and would go from there as far as how long it would take to finish. Called the following Thursday to see how it was going as I haven't been riding because I don't have a spare wheel and they hadn't even looked at it. Almost a full week... the following day they looked at it and had to order spokes which is fine but knowing it took almost a whole week to look at the wheel just to find out it'll take a few more days for spokes to come in sucked. (Meanwhile i have still been without a wheel this entire time and have been riding indoors but that's very different then being on the bike you want to ride!) it's now been two weeks since I initially dropped it off and still have not gotten a call about it being done. I had to go and call them once again to check on it, spokes came in the following Wednesday, called the next day and was told it's not done yet but I'll get a call when it is. It's now Friday evening two days after the spokes arrive and nothing... point being if you are interested in upgrading your bike and love having things done in a timely manner don't come here. They did however lend me a wheel to use in the meantime which is deserving of an extra star.. otherwise barely a 1 star. My main issues... 1- took almost a whole week to even look at the wheel I dropped off. (Just a wheel to measure spokes) 2- seems like there is no rush to get the item done and not considering how long the customer is out a main component on a bike they may love to ride. 3- no initiative to communicate. Had to call multiple times just to understand what point in the job my wheel was in.

Update Jan 2021 I ve…read morebeen looking for a mountain bike shoe that is just right. I think I found a pair of leather Shimanos. They fit my feet but will they go with the kind of pedal set up I have. I ll have to sit on the bike with the shoes on and connect to the pedals. I hope it's good. I m tired of hunting. Hank , the sales guy, was patient, measured my feet in the socks I wear. Thanks And they offer a military discount. All good. Later : Came home and tried the new shoes with My cage pedals. They fit right. Think I'm In the Clear. Later: When you have a Shimano Shoe that will accept step in clips, "but " you won't be using the clips , Shimano has a adapter called a clip cap. I didn't want to call the factory if they are in stock. So not in stock , but he will order for me. They don't have many riders that read the instructions and Warranty. I ll never use step in clips on the Mountain Bike. Just the Road bike. & I ll need new shoes for Road later this year. Another good reason to come back here. Inventory and Service. Thanks Hank!

A Masterclass in Bike Building: Ask for Holly!…read more I recently had the pleasure of working with Holly at Tucson Endurance Bike Shop East to build up a new racing bicycle, and I cannot recommend her highly enough. If you are looking to invest in a high-performance machine, Holly is the person you need in your corner. Her knowledge of the current landscape of racing bicycles is not just extensive; it is incredibly nuanced and intricate. In a market flooded with new integration standards, aerodynamics claims, and geometry tweaks, Holly acted as an expert guide. She didn't just recite spec sheets--she explained the subtle engineering differences between frames and how specific component choices would impact the actual "ride feel" and handling during a race. She helped me navigate complex decisions regarding gear ratios and wheel depths with a level of technical depth that only comes from a true expert. Beyond her technical wizardry, Holly's communication skills are exceptional. Building a custom bike can sometimes feel overwhelming with timelines and compatibility checks, but Holly made the entire process seamless. She was proactive with updates, incredibly responsive to my (many) questions, and always made me feel like my build was a priority. She even went step further and gave my updates as to where the bike was in the shipping process which raised my excitement for the ride. What stood out most, however, was the overall ease of working with her. She combines professionalism with a genuine warmth that makes the shopping experience fun rather than transactional. She listened to exactly what I needed as an athlete and delivered a final build that exceeds my expectations. Thank you, Holly, and the team at Tucson Endurance Bike Shop East. If you want a sales experience that matches the quality of a pro-level bike, go see Holly!

Great experience purchasing a new high-end set of pedals and pair of shoes at Tucson Endurance…read morePerformance Center East. Staff asked all the right questions and delivered outstanding service. Highly recommended.

i was surprised that some of the reviews of this company that included constructive criticism were…read morefiltered (see filtered reviews), while a nonsensical 5-star review was allowed to remain. What happened to freedom of speech/

From the owner: Welcome to the United States Handball Association (USHA), the National Governing Body for the sport…read moreof handball. The USHA is a 501 (c) 3 non-profit corporation, dedicated to the growth and development of the sport for all age and skill levels. The USHA Handball Hall of Fame in Tucson holds a mountain of handball history within the museum. The best Players and Contributors are honored on the walls along with archives, records, photos and memorabilia.