A Masterclass in Bike Building: Ask for Holly! I recently had the pleasure of working with Holly at Tucson Endurance Bike Shop East to build up a new racing bicycle, and I cannot recommend her highly enough. If you are looking to invest in a high-performance machine, Holly is the person you need in your corner. Her knowledge of the current landscape of racing bicycles is not just extensive; it is incredibly nuanced and intricate. In a market flooded with new integration standards, aerodynamics claims, and geometry tweaks, Holly acted as an expert guide. She didn't just recite spec sheets--she explained the subtle engineering differences between frames and how specific component choices would impact the actual "ride feel" and handling during a race. She helped me navigate complex decisions regarding gear ratios and wheel depths with a level of technical depth that only comes from a true expert. Beyond her technical wizardry, Holly's communication skills are exceptional. Building a custom bike can sometimes feel overwhelming with timelines and compatibility checks, but Holly made the entire process seamless. She was proactive with updates, incredibly responsive to my (many) questions, and always made me feel like my build was a priority. She even went step further and gave my updates as to where the bike was in the shipping process which raised my excitement for the ride. What stood out most, however, was the overall ease of working with her. She combines professionalism with a genuine warmth that makes the shopping experience fun rather than transactional. She listened to exactly what I needed as an athlete and delivered a final build that exceeds my expectations. Thank you, Holly, and the team at Tucson Endurance Bike Shop East. If you want a sales experience that matches the quality of a pro-level bike, go see Holly! read more

Tucson Endurance Performance Center - Bike Repair/Maintenance Near Me - Tucson, Arizona

Great experience purchasing a new high-end set of pedals and pair of shoes at Tucson Endurance Performance Center East. Staff asked all the right questions and delivered outstanding service. Highly recommended. read more

A great all around experience! Hank is the gentleman that helped me and he was wonderful. He explained upfront in detail what work they would be doing on my bike, the cost, and how long it would take. Hank completed the work on my bike in less than 24 hours and had it back to me. How I was treated and the quality of work done gave me trust that this is a bike shop I want to return to for repairs and gear in the future. Hank's efforts made Tucson Endurance Performance my go to bike shop for all future adventures! read more

The staff here is fantastic! I consider myself a "competent beginner" when it comes to cycling and triathlon, but hardly a pro, and they always treat me kindly and never make me feel like a n00b. They're super helpful when I have questions, like when I came in for a fit and bought my first aero bars. The fitter was also fantastic-- I signed up for a fancy computer-aided bike fit, but the tech was honest and said that was overkill, so we just did a "basic fit" and got things set up properly! I came back a couple of weeks later to switch saddles, they let me do test rides in the store (on a trainer) and it was no hassle to exchange my previous saddle for store credit. read more

I'm an out of town visitor-cyclist. A friend and I came in needing replacement tubes and some other small supplies. The owner greeted us, helped us personally, and couldn't have been more helpful ( have a huge inventory of new bikes too). Next time in Tucson, we'll go back for any cycling needs for sure! read more

Went into the shop seeking advise on where to while I was visiting Tucson. Great shop with very helpful staff. Nicely equipped and they carry several brands of bikes. Everyone was friendly and more than happy to help me figure out some places to ride. This is a perfect example why LOCAL bike shops are so important. read more

So... I'm a noob... but I tend to get very into whatever hobby I attach to. In my recent quest to change my lifestyle and overall health, I have picked up cycling with the eventual goal of competing in some triathlons. Initially, I decided to Just go cruise the local bike shops and ask general Questions. I just wanted to get a 'feel' for the places. A few shops were complete and total Dicks to me... I mean, I'm a 6' 4" brown dude with a neck tattoo... I am used to some initial hesitance in certain places... but some spots were just downright rude to me. When I finally went into Tucson Endurance, I was delighted by the 20-30 minutes conversation I had with one of their staff about his experiences, and how he got into cycling. He was very aware that I was just trying to garner some knowledge and was no where near ready to purchase a bike yet, and he didn't pressure a sale of any kind. He just HELPED me and educated me. In the last few months, I've purchased two bikes, and one was a cervelo... I am a tattoo artist, so I wanted to customize it... they happily stripped it to bare bones for me and seemed excited to see what I planned on doing with it... and when I finished, I brought the bike back and they flawlessly assembled and dialed it in for me. I wasn't expecting it to be cheap, and the price was very reasonable for the amount of custom work they did. My bike is beautiful and runs flawlessly... not to mention they stayed open late so I could go pick it up... I'd give the gentleman at TEC 6 stars if I could. Thank you all for helping me get my bike better than I could have ever asked for! And yes, I'll be back! read more

Tucson Endurance Performance Center - Bike Repair/Maintenance Near Me - Tucson, Arizona

They don't care about the customer only the money, throw away yours where you like they will take it. I just find the dismissal of the customer is to rude to to me, bike ranch was way better just a little past them but worth it. Horrible read more

Wow! Stellar staff!! I needed a bike rack and Pam took a good 45 minutes on the phone to go over in detail her recommendations and the particulars of a hitch mount for my little car. She knew her stuff! Then the hard part started. Bike racks are an extremely rare commodity in these COVID times. Pam said they were flying off the shelf and they only had one left that worked for my car. I hung up the phone and chased to the store which was only 10 minutes away. But I was too late. Someone had already claimed it and it was getting transferred to their second store. I spent a grueling day and a half looking for something else to no avail. Was feeling so discouraged. Then I got a phone call saying it hadn't been sold and did I still want it? Boy did I !? Way to go TEPC staff!! That's the way to look out for your customers!! read more

I have been coming to this store since moving to Tucson 2+ years ago. The service and friendly vibe are excellent. There are two locations . Both have knowledgeable and helpful staff. Anybody that bikes on a regular basis should take advantage of their bike fitting service. It is well worth the price in terms of comfort and performance on your bike. Tyler at the Grant location has helped me on 2 different bikes with great results. Give them a try! read more

Took my mountain bike wheel in for a tire replacement yesterday. The guy that helped me was friendly and knowledgeable. He installed my new tubeless tire while I waited. I would recommend this business to my mountain bike friends. Good job. read more

Love this place! Went in to get a fitting for an upcoming race on my TT bike. Worked with Tyler who was extremely knowledgeable and helpful. He spent a good amount of time covering everything from body mechanics to specifics on how I could optimize my bike/equipment for improved performance. And while service and knowledge is one thing, the results are what really matter. After a few short weeks of adjusting into the new position my FTP went up by 16% and my speed improved dramatically as well!!! Definitely will make this my main shop for all of my triathlon needs and highly recommend them to anyone, novice to experienced! read more

I'm in town for a 30-day 'boot camp' to recover from a surgery when I blew a spoke on an old pair of Rolf wheels. I limped home and called the shop. They suggested an inexpensive ($250) pair of Vitoria trainers that would get me back on the road SAME DAY! I worked with Hank, Peanut and Bryant. All were great. 5-stars!! read more

I went into the shop to find a seat for my racing bike on a trainer. The seat they wanted to show me was out of stock. After a couple of weeks I got a call from Tyler that the seat had come in. The idea that I actually got a call was truly amazing...since most businesses in Tucson don't follow through like this. The seat works great and it was only $30. This is the kind of customer service and accommodation (good parts at reasonable pricing) that keeps people coming back. read more

This is my go to shop for cycling needs. The owners and staff are super knowledgeable. They have their Skunkworks division for build custom bikes per the customers specs. Guru Suspension is in house to rebuild the sensitive bits on all brands of mountain bikes. Triathlon training and coaching. In house spin training. Professional Bike fits that are NEXT level. All the staff are friendly and knowledgeable. You can walk in and talk about your hobby with the crew as if they were long time friends. No feelings of disconnection. Over the years I have had loads of services done and advice is free. If they don't have my size or part in stock it's just a couple days away. They also provide discounts to cycling advocates and its members so ask about available savings and join a local club to reap the benefits monetarily and on the trails and roads. read more

Last fall I was referred to this shop by another bike shop. That alone should tell you something. I was visiting from Colorado and had a wheel emergency. They rebuilt both my wheels that day. Every person in the shop was friendly, courteous, out-going, and professional. Their space looks like it would be filled with elitist snobs catering only to shaved leg racer types. They treated me like I was a pro when I clearly don't look like one. This is the best bike shop I've ever been to and I live in cycling paradise. (I just read the article in Bicycling about most bike shops being filled with jerks - which I totally agree with, and felt this place needed some love) read more

Good selection of bikes, nice staff, and decent prices. Buyer Beware though. Military discounts and restocking fees (which cannot be found on their website, in store, or on the receipts) seem to be subjective for the manager. read more

Awesome bike shop, amazing service. Brian is incredibly knowledgeable and helpful. Everyone was really interested in making sure I got the right products and service. So glad I found this shop! read more

This is truly a one-stop shop. These guys really know their stuff. Equipment, bikes, top-level coaches, clinics and in house trainer rides- great customer service all around. read more

Best shop in the city. Bought a bike from this location and one at the Grant location. Both shops are equally awesome in service and knowledge and really take care of their customers. The whole team there is just rock solid. Thanks guys and gals! read more

Wonderful customer service! A small screw fell off my new road shoe and this shop didn't blink an eye in helping me out even though I hadn't purchased them there. Happy to know they are in Tucson and I will try them out for my next tune-up. read more

This is the best local bike shop in Tucson! Brian's shop and team offer some of the best service and experience I've ever had. Since discoverng, I buy all my gear and get all my servicing done by their expert technicians here. Highly recommend. read more