Our inground pool was ready for some maintenance after 13 great years. Darold replaced the…read moreautomatic pool cover and lubed the tracks, replaced the pool pump motor, the gaskets on the slide, the sand in the filter. Our pool is ready for the season and looking just like new! Prices were very affordable and the work quality was great. Sam in the office kept me informed on material arrival and schedule. Appreciated working with a contractor that cares about their work and has years of working experience. I would recommend Mountain Man Pools for anyone who has need for service on there pool.

Finally, someone I can trust to keep our spa in good shape! Darold stuck with the job until he…read morefound and fixed all the problems with our 8 year old spa. Now it's back in good shape. He is very resourceful and conscientious.

When you are at your wits end with the pool & the store can't help- (but keeps selling you the…read morewrong thing with the wrong info) call Eddie. Seriously- we spent buckets of dollars and hours of frustration to get mis informed by the pool store - Eddie came over, schooled us right, gave Excellent, clear, CORRECT, information & now the pool is good to go. He'll give you the straight story, no commercials, no selling- just the help you need. He was available by text for follow up and reassurance & is the hero of our household! He may have saved my marriage as well as our summer swimming season. Kudus.

From the owner: Founded by husband and wife team, Eddie and Larissa Holt back in 2010, we're a professional Pool…read moreCleaning and Repair Service that's proud to offer our services to clients throughout Lane County, Oregon and the surrounding area. Great service begins and ends with experienced and friendly professionals. We aim to not only meet your needs, but also exceed your expectations of what a dependable Pool Service company can be. We are a licensed, bonded and insured Oregon contractor (ccb#192472) with over 20 years of commercial and residential pool experience. Eddie is also a Certified Oregon Pool Technician (cpt# OL12135413834) and can diagnose and repair many of the problems a pool and spa owner may encounter. Eddie is also an honorably discharged veteran who served in the U.S. Coast Guard and the Army National Guard.

Chris Spa Medix - Outstanding Service! Grok recommended…read moreChris Spa Medix when my spa needed fixing, and he was the perfect choice. He repaired it quickly and professionally, even coming out after hours to get it running perfectly. Reliable, skilled, and truly goes above and beyond. Highly recommend Chris Spa Medix to anyone in the Portland, Oregon area!

Good job, easy to work with, and affordable. Going to hire him again…read more I don't have anything else to say

I have had totally great experiences with Schaefers. They were helpful with maintenance advice…read morebefore I bought a new hot tub. When I realized I needed to replace mine (along with buying a wood stove insert) Eric came to my house and spent 2 hours discussing options with the pros and cons. Sam also came out and gave me an excellent lesson on the hot tub. I decided it was definitely worth the money to purchase a new hot tub and wood stove from them as I know they will help should any issues arise. Mo is excellent to work with and was even forgiving when there was an issue with my check. I highly recommend this business!!

Schaefers Stove & Spa is a gem! Every time we're there, we are greeted with a smile and get…read moreexceptional customer service and maintenance for our jacuzzi and fireplace. We highly recommend this quality business.

Hired to troubleshoot hot tub. Dan took the front panel off the hot tub and when he put the panel…read moreback on he cross threaded 2 screws and stripped out most of the remaining Philips heads screws by running them on with an impact driver. If someone can't screw 8 screws in without destroying them do you really want them working on your hot tub. Dan has made no effort to make this right.

We had our hot tub completely reconditioned by Dale and his crew in Hillsboro. We love our hot tub…read morenow. The work was performed fast and within budget. The company did a good job for us. Love the tub!

This a letter we sent to the owner…read more.. Janet, I am writing to you because I'm sure you would want to be aware of a significant customer service problem at your Newport store. I contacted your store and spoke with Charles Curry, your store Manger and Service Technician. My husband and I were seeking to have the exterior of our tub replaced due to rotting wood and to have the still-working tub serviced. Charles told me he would need to connect with his father and brother regarding the desired wood exterior (no problem). Charles took down the information about the tub, took measurements and told me he expected the job to start in about 2 weeks. Two weeks later, having not heard from Charles, I stopped in the store and spoke with him, asking for an update. He told me he had forgotten about our project! Forgot?? I was pretty surprised. Since when does a business forget coming out to your house and commit to doing a job? He explained that he was very busy, but just needed to get the wood and figure out the cost. Fine. I asked him to please keep me posted. A week passed. No word from Charles, so both my husband and I stopped in the store. Same excuse. "Very busy", but he would get to it. I continued to call weekly and spoke with his store employee who passed on our request that he call us. No return calls. We depended on Charles to follow-through with what he said he was going to do (do the job). He represents your company and unfortunately, his behavior and lack of communication were very unprofessional. We have lived in Lincoln County for 44 years and have never experienced this type of unprofessionalism from any business. We tried to be patient with him, giving him the benefit of the doubt, hoping he would follow through. No go. Because of this experience with Charles, we will never be doing business with Poolside Jan's as long as Charles is employed there. We will also be posting our experience on social media. I see from reviews on your site that this is not the first time poor customer service has been noted.

Excellent customer service! When assistance was needed they were prompt and helpful. Thank youread more