Great service! Karen is always great and gets the job done right! Support your local print shop!…read moreThank you, as always!

I would definitely return here again. Service was friendly and great quality of work.read more

I just finished an upholstery workshop put class held by Upholstery Workshop. it was well worth it!…read more Gloria is very nice and knowledgeable, and is easy to work with. For $250 I was able to reupholster four chairs, which was a much better deal that the quote if $450 per chair by an upholsterer in Richmond. I a going to take the class again to learn how to upholster other types of furniture. I already have three new pieces lined up.

Very nice people to work with. They have reupholstered 4 pieces for me over the past couple of…read moreyears. Their prices are reasonable, especially considering the high quality work that they do.

Love this bright, cheerful shop!! The ladies who run this cute boutique are super crafty and really…read moreknow how to merchandise. Everything is displayed beautifully! Unique gifts, jewelry, signage, furniture, and home décor fill every nook and cranny of this small but creative space. They carry cool vintage pieces, repurposed decorations like garden stakes in the shape of butterflies and dragonflies made from silverware, cute wreaths, wall art, nautical themed items, hardware to give your cabinets a boost, humorous cooking utensils, spices, greeting cards and much more. My friend and I went in and both of us found some neat little treasures!! Also, when my daughter got engaged, I found several cute painted mason jars with floral arrangements in them for her bridal shower. They were a hit!! Priced not to put a huge dent in your wallet, you're bound to find something here that suits your home or that perfect gift! Whenever I'm in the neighborhood, this is a must stop because the inventory is always changing and there's always something new to see!

This cute shop is a treasure trove of unique beautifully handmade, up-cycled, and new items…read more Weather you're looking for something for personal use or a gift for anyone and any occasion, you'll definitely find it here. I can spend hours in here just looking and finding new items every time I visit. They have items for your home, your pets, your children, soaps, lotions, beard care. Anything you can think of is probably here. The store just recently got renovated, it looks so much brighter and new flooring and the wall colors are just amazing! The new owner Christy is so sweet and very helpful. All their employees are always in a wonderful cheerful mood and willing to help you in any way possible. You should stop by and see for yourself.

There's been a shift in ownership over the past few years, and while the previous crew had their…read morequirks (one gent was acerbic, but could take a snapback like a champ), the newer team? Whole different vibe. In the best way. Now it's run by a pair of brothers, their family, a standout gal, and yes, the shop dog deserves their own five stars. The whole place feels like home with sparkle. They don't just fix jewelry, they reimagine it. I've seen them take tired pieces and turn them into something better than the original. Their custom work is next level, and they somehow always match your vision, even when you're not sure what that is. Do you like estate jewelry, modern, classic, curse words? They'll get you sorted. Bring your gold, your diamonds, your heirloom chaos. They'll breathe new life into it. I brought my girlfriend here and they were so kind (as always) that she was genuinely blown away. This is who they are. Kind, skilled, and quietly brilliant.

Old time service and fair prices…read more I was looking to buy a 14k chain. surely not their biggest purchase of the day but I was made to feel like a long valued customer. Been a while since I have done a jewelry purchase. Now I have found this place, I'll be saving to get one of the pieces I saw today!

Still a new customer. However they are friendly and eager to make furniture shopping experience…read morepleasant. No hounding, etc...

I wish there were more Yelp reviews for places other than restaurants and breweries. Case in point…read moremy Friday trip to Butterworth's of Petersburg. To echo Robert's review this is one of the nicest furniture stores around. My girlfriend and I walked in and were immediately greeted by the lovely Tomekia. She gave us the grand tour of the place. Something my fellow Americans will like is their line of 100% USA made furniture. Made with real wood and not that cheap pressed stuff from IKEA. After a couple of hours and revisiting several bedroom sets we made our choice. Delivery was scheduled on Thursday and when the furniture arrived they assembled everything. All the pieces were setup perfectly. Every single drawer slides smoothly, the bed frame is rock solid, and best part of all no holes in the wall. I had bed movers put a little dent in my drywall one time - not these guys! Butterworth will 100% be seeing me again. I have big plans for the future. Lastly, after a few days I received a lovely thank you card. Butterworth may have made a customer for life.

I have seen her work, and it is beautiful. I own a piece, and it is lovely. Definitely want more…read morepieces, for myself, and to give as gifts.

@ Matt... Man that's horrible story... Had a similar situation not as horrific, at another Local…read moreshop! That said, I've been to a ton of these shops in all my years serving and BAM... This place has it figured out! staff is incredibly helpful, they care and mostly they understand the needs of those serving.... Sometimes we don't have the most notice and have to react to changing conditions, the gal's that helped me were on point and delivery was on time! Nice work ladies, hope your boss see's this! Thank you capital awards, Ft.lee, VA! No matter what duty station, I'll be using you wherever in the world I'm stationed!

BLUF: Worst experience ever. I only gave it one star because there was no choice for zero stars. Do…read morenot use this company. I am sure there are lots of better places in the area that can do the same or better work than this place. During my period of time dealing with them, I was actually told on the phone by one of the employees "this isn't my problem." I will start with the passing of my Grandfather in March 2014. He was a veteran and my aunt received the flag that was folded over his casket along with three pieces of brass that were fired during the 21 gun salute at his funeral. I thought it would be nice to have a shadowbox made that would display the flag, some pictures of my Grandfather, the brass, and a few other family mementos. I took all of this to Capital Awards and for the level I wanted, it would cost me $253. I was willing to pay to have a nice tribute to my Grandfather so, that is what I did. I was told on May 7th that everything would be complete in 2 weeks. I was scheduled to PCS on June 25th from Fort Lee, so this fit well within my timeline with some buffer room if there were mistakes. Now the fun begins.... The two weeks went by without any issue and I stopped by to pick the final product up, only to find out it was not ready. This was early in the process so I was not overly upset. They assured it would be ready the next week for me to pick up. It was.....only the background was Army Green instead of Crimson/red and it was single matted (I payed extra for double matting). I was told that the manager took some artistic liberties because she did not have the proper matting in stock. I was as understanding as possible but told them I wanted it redone. Needless to say, it would not be complete before my PCS date. Upset, but unwilling to throw in the towel, I told them to redo it and they offered to mail it to its final destination free of charge. I walked out of the store upset, but not horribly angry. I PCSed on 25 June as planned and got caught up in my move and did not have time to monitor the progress of the project. Sometime around mid-July, I called the store and got a sob story about how somebody had broken into the store and they had to do an inventory and investigators were there, etc, etc, etc. They had not worked on my project, but would get right on it....or so I was told. On August 4th, 3 months after the first time I walked into the store, I received a text that the project was complete and that they were getting ready to mail it for me. Yay, I thought, we are finally going to be done with this. I called my Aunt and told her to be expecting a package.....I waited and waited.....I finally called the store only to find out it was never sent but that they were going to take care of it right away. On August 14th, it finally shipped. Again, I waited and waited.......... On September 11, I received a call from the manager that happened to be visiting the main store in Washington for some training. She realized that my package had been destroyed in route to my Aunt's house and the return address was for their main store in Washington, so that is where it went and sat for the better part of a month. She sent it back to her store to repair and send out again. On October 3, I received another call that they had lost a piece of the brass from the 21 gun salute from my Grandfather's funeral. I had been very patient to this point, but I went off demanding the remainder of my things be returned to me and a full refund. My items were returned on October 8th and I received them within a few days. I was promised a full refund in about the same amount of time. It is now November 17 and I still have not received a refund. Tomorrow, I will visit JAG to find out what I can do legally and maybe even IG since it is an on-post AAFES affiliated service. I have been extremely patient but 6+ months on something like this is way too much of my time to spend. BTW, when I finally did receive my stuff in the mail, I had an entire shadowbox completed within a week with better quality for $50 less.

Terrible customer service, not willing to negotiate prices at all. I would gladly take my business…read moreelsewhere and never think twice. Money hungry!!!!

Customer Service - Check Furniture Gallery - Check…read moreCatalog ordering - Check Consultation - Check Let me tell you about the AWESOME Customer Service - He is located in Petersburg - He delivered and set up in Alexandria. Prices are great - no cheap furniture either - lifetime pass down to your children furniture. Im sure there is some budget friendly items, But I got a great deal and John A. O. will always be my first stop when Im in the market for new furniture. BTW: John's AO Furniture Gallery.......A = American & O = Oriental