Al and his team did an awesome job cleaning the calcium buildup on our pool and spa. It made a big…read moredifference. Also wanted to mention Diane (Office Coordinator) was very courteous and kind and made the process easy going.

Great quality result. Very professional and detail oriented. Nice people. Pool looks very…read moreinviting Clark and Lana

It's sure nice when a business or service provider restores your faith in humanity. After some…read morediscontent with my prior pool service, I sent Tony's a Yelp inquiry on a Friday evening. Tony responded first thing Monday and said he could come by at 11 Tuesday. (Yeah, it's April in central CA. I'm sure he was swamped...) He was at my door at 11:02. He confirmed that my pump needed replacing, and raised some other concerns about the system. By 2 pm that same day I had a new high end pump installed, my pool serviced, and several other longstanding issues addressed. And it didn't break the bank. In a half-dozen text messages and photos after the installation he taught me more about my system than I had ever learned from my prior service provider. His prices are competative and his service exceptional. I'm very happy I contacted Tony/Tony's Pool Service. It's great to have my pool done right for a change. I'm quite confident recommending Tony for your pool needs.

One thing in life, I don't like to feel scammed. My husband had to go away for work for some time,…read morebut he has always done our pool. Because he has his own pool business, we have the best equipment to make sure our pool looks great. Since he was away, I had to get someone to make sure the pool was clean and kept together. It got a little algae on the side, nothing that a little bit a chemicals could not take care, but I did not trust myself with the chemicals. I first used Tony's Ppol Services last week. They cleaned up the algae with chemicals, but later told me my brush and net did not work and that I needed new ones. First off, my husband who does pools professionally had no issues with our net and brush, and the past owner of my house who also did pools professionally, used the same equipment and had no issues with it, but Tony's Pools had an issue. Second week, I came home, and the pool wasn't netted, the sides weren't brushed, and there's stuff on my stairs now. To put it in prospective, I have a filter that looks like a little car that constantly drives on the bottom of my pool in the morning to pick up what drops in the pool, and a solar skimmer that constantly skims the top of my pool when the sun is up. The pool practically cleans itself, it just needs mostly chemicals, a quick brush on the sides and an emptying of the little car. I brought this to the attention of the owner, and he asked when my filters were cleaned, and I told him about 3 months ago. He said because of the algae, I needed my filters clean and he would put it on the "to do" list. Nice try, the filters may have needed cleaning if my pool was green, but one corner barely had algae. So two weeks into hiring them, I needed a net, a brush, and a filter clean. Look, Maybe you can scam other people who don't know pools, but I am hoping people will either think twice about hiring them or they will change their business practices. Fake niceness and frequent "friendly" texts may make people love this company, but I just wanted someone to do an honest job. I will do my own pool until I can find someone else.

I had a great experience working with Austin for my pool maintenance. From the start, he was…read morecompletely transparent about the costs, so I knew exactly what to expect. After about two weeks of service, Austin reached out to let me know he would no longer be able to provide the cleaning himself. While that could have been a major headache, he handled it incredibly professionally--he actually found a replacement for me so I didn't have to deal with the hassle of vetting someone new on short notice. Even though I ultimately decided to go with a different cleaner than the one he suggested, I really appreciated his honesty and the extra effort he took to ensure my pool wouldn't be neglected during the transition. If you're looking for someone professional and communicative, Austin is your guy.

Dude did an excellent job! He was friendly and easy to book with and came out quickly. He was fast…read moreworking and left our pool looking polished and brand new

We had several pool companies give us bids . Including one we had used before …read more We had a friend that highly recommended Signature pools . We contacted them and immediately Travis got back to us . He came out to our home listened to our ideas and brought our vision to life . The overall experience was fun and exciting due to how the entire staff worked with us in such a professional and timely manner . We recently had one of our pool lights go out . Travis reached out to us they came out immediately and replaced them . Again their staff was so kind and professional. Our friends and family have enjoyed our pool so much that a few of them have decided to build their own pool . The exceptional quality of our pool has always led them straight to Signature pools .

I reached out to Nicci Mellon for an estimate and Nicci was nice at first but she didn't really…read morelisten to my ideas and what I wanted in a pool. So I asked her to resign it but it took her weeks to do so, when she did it again once again it wasn't to what I told her and this is after me having to email , call and text Nicci repeatedly. I think it's because she wasn't consistent with my message/ S phone calls that she forgot what I wanted in a pool design. Nicci always has an excused and apologized for why she didn't reply. Currently I'm Still waiting for Nicci to return my phone calls. Signature pool was one of my top choices but the customer service I'm receiving now is worrying me to proceed. I would advise others to request for another designer right away if you get Nicci.

Jordan was responsive , respectful and professional. His price was fair and he came out and did the…read morejob as soon as he could. We do our own pool care but I would not hesitate to use him again for repairs. If you need repairs look no further, he's good people.

Great Service, great communication !!! Very responsive. As first time pool owners We have a lot of…read morequestions and Jordan is always willing to answer all of them.

I had my pool re plastered a couple years ago by these folks. They're fast, efficient and timely. I…read moredid have to wait a couple months - they're very busy. Their bid came in the middle of three other bids. I chose them, and we're very happy we did.

When my first pool company stopped showing up after they got the permit to drain and spent 2 days…read moreof cleaning and preparing my pool, I got a second estimate, this time to finish what got started. The guy (Will) came out and was so enthusiastic that he made it sound like it would be an easy job to finish since, as he said, half the work was done. He called his boss (Darin) to tell the news, and then they talked pricing. He then got off the phone trying to sell me the news that this was going to be a large savings, but when it got down to the estimate, it was only a $55 savings from the entire cost of the first company. I pointed that out and then showed him the estimate and price of his competitor, as asked. He realized then that he should have cut back on his commission because I knew I was being taken advantage of. He tried sliding the price back, but by this point, I felt zero trust or confidence in their job or integrity.

Mike answered my call for the initial estimate when others did not. Mike recommended someone to…read morehelp remove the calcium deposits on the pool who was very good at doing so. He always showed when scheduled and kept the pool in great condition. Mike is a friendly, knowledgeable easy going guy.

Cleaning service started off very good, my pool was clean but little by little their service…read morestarted to decline Barely serviced my pool. My pool stayed green. Didn't brush my pool nor empty baskets half the time. I complained to owner. He had my pool emptied by some one else, his friend I hired to cleaned build up on my tile. After pool was empty he came and splashed acid on my pool walls and left. Some of walls were still green. I complained and he had his friend come and throw acid on it. Then said go ahead and refill it with water it will be fine I complained and he quit. Left me hanging. I had to find another company to finish treating my pool after I filled it back up. Mike also refuse to refund me June payment. I paid him a month in advance every month. And he only service my pool twice this month. Benchmark pools is servicing my pool now.

We deeply wished we could leave a good review for this company that was recommended to us. However,…read more1 star cannot fully express how disappointed we are. Attached is a picture of how our pool looked BEFORE their service. Next follows AFTER we took on their service. You can clearly see they did not maintain our pool well and did not provide us with any communication whatsoever. On top of that, they still want to charge us FULL price for their service even though, clearly they did not fulfill their duties. Our pool is now green and developing black algae. We had to hire someone else for this diagnosis because we have 2 children under the age of 4 who cannot enjoy a swim during this heat we have been having in the Central Valley. Their pool technician goes out every week to service the pool, how can our pool be turning green and how can they fail to communicate with us about why this may be happening? There seems to be no form of customer value or satisfaction within their company. I wish we could resolve this issue, but they did not bother to ask us why we no longer wanted their services, they were quick to collect a payment from us, rather than showing us that they care about having us as their customers. Truly disappointing.

Pools Plus was recommended by my next door neighbor. They are the BEST!! Come by every Tuesday like…read moreclockwork. My pool has never looked better. I get a picture of the pool and what the technician did on the service call. It even includes the chemical readings! I've recommended Pool Plus on several occasions. Very professional and competent.