I just recently started service with Ortega Pool Care and let me just say already can see the…read moredifference in my pool!! Joel is very knowledgeable and takes pride in his work!!! My pool is clean and free of algae!!

I've taken care of my own pool for **over 10 years**, but life finally caught up with me and I just…read moredidn't have the time anymore. The pool had completely gotten away from us and I was constantly battling the *green monster* (green water) with no end in sight. I finally decided to hire a professional and reached out to a few companies on Yelp. **Joel from Ortega Pool Care was the first to respond and the first to actually show up -- and that meant a lot.** Several others got back to me days later, but by then the decision was already made. Joel jumped in, got the pool under control, and has been extremely reliable and communicative ever since. No fluff, no sales pressure -- just someone who knows what they're doing and actually cares about the results. Big shout-out from **Clovis**. If you're on the fence about hiring pool service like I was, do yourself a favor and call Ortega Pool Care.

Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

We have been using Pristine for a year now, Anthony is our guy and he is amazing. He does a good…read morejob and actually takes the time to brush and net the pool thoroughly. He's friendly and trustworthy. Highly recommend them. We have had previous pool guys who literally come for five minutes and leave, it's really nice that somebody takes their time taking care of our pool.

Let me start off by saying we have used Pristine Pool service and repair for about 5 years. The…read moreowner's son (Sorry forgot his name) was our first tech and he was great, took the time to even educate me/family about our pool and jacuzzi. We were very happy with our pool service and our technicians. Over the years we had a number of different techs come out and we had to notify them that we had Huskies and to please close our gate when they were finished, we never had any issues. Well this week we received notice that Pristine was no longer going to be cleaning our pool. No reason, just no longer cleaning our pool. We then called Pristine (Kristi) and asked why they were stopping our service. Kristi stated that the new tech's are tired of walking to the front door and asking us to unlock the side gate so they could service the pool. The new tech was also unhappy because the bag on our pool sweep had a hole in it and I fixed it with a metal clip. So Pristine chose to not service our pool any longer and dropped us. I really thought we had a good relationship with Joe and Kristi but I guess not. Apparently, we were low on their priority list and that's why they dropped us. Good luck with your business, but you won't be getting any more referrals from us.

Aaron is hands down the best pool guy around. He's been servicing my pool for a couple years now…read moreand he is consistent, honest, easy to get a hold of, and fairly priced. Ive had pool guys in the past who were dishonest and unreliable, so hiring Aaron has been a breath of fresh air. My pool is always sparkling clean, and whenever there has been an issue, he was just a phone call away and came to fix it immediately. There's never been any unknown charges or claims for service that weren't provided. I know in advance the day he is going to come by and if something changes he always reaches out to me. If you've had issues with other pool services, then switch to Aaron and your problems will be solved. One of the best parts about Aaron for me personally is that he made it a point to befriend my dog which sounds small, but was a huge difference maker for me! Honestly, he is just a great guy and someone I am very happy to do business with

Aaron has been servicing my pool for 5 1/2 years. He is exceptional at his work, professional, and…read morevery courteous.

Great pool cleaning service here. Very professional owner, treated me right, great pricing. And now…read moremy pool looks great and ready for the summer season. Thank you!

The owner, Lied to me when, he moved and, left my pool & the equipment in a mess!!!!!…read moreFor your own safety & peace of mind do NOT use this pool service as he does NOT know what he is doing & allowed my FILET\PUMP to go bad and, now the cost to replace it is $1700.00

Sierra Pool Care- is currently working on my pool. This next week there will be changes to my…read morepool-and then I am able to Comment on repairs as well as filter cleaning costs and value. Along with business practices!!!

Excellent service, and fair pricing! I've been very happy with their work for the past few years…read moreand recommend them highly.

I called Tropical Pool Service and talked with Jerimiah who answer my concerns with my pool. Then…read morecalled talked with Will and he got everything started . This is a friendly helpful group of men who treat the customer so well, thank you to Jeremiah Will and Juan. We will spread the word and let everybody know about your service and will be back again.

Unreliable and Unacceptable Service from Day One…read more I started using Tropical Pools 5 weeks ago, and unfortunately, every single week, despite my recurrent feedback via email, text, and call, brought a new issue. Here's the timeline: Week 1: The skimmer basket was left full, and the tile and walls were not brushed -- basic maintenance that should've been done from day one. Week 2: I found a brownish residue on the walls, which appeared to result from either chemical shock reactions or tool oxidation. Weeks 3-4: The service report showed 0 ppm chlorine, and no chlorine was added. This happened more than once, even though I reported it. Week 5 (Final Straw): I found greenish-brown algae developing on the walls while swimming. It brushed off easily -- a clear indication of active algae, which should never occur under proper chemical maintenance. I reached out multiple times -- by email, phone, and text -- clearly documenting the issues and asking for improvement. Issues continue every week. I just decided to terminate the service. I hired a professional service so I wouldn't have to worry about the health or condition of the pool -- but with Tropical Pools, I've had to do more monitoring and follow-up than if I were maintaining it myself. I do not recommend this company. If you expect consistency, reliability, or even basic responsiveness, look elsewhere.

We've been having our pool serviced through Bright Clean Pools for almost 3months now and it's been…read moregreat! Our tech comes weekly and is always on time. He's very knowledgeable and has no problem taking the time out to explain things when I have questions/concerns. My only critique would be to include more detail in the service complete email such as how much chlorine was added if any, filters or equipment changed out or replaced, pump flushed out etc. My husband & I are not always on site when our pool is serviced so it's nice to know what exactly took place.

We have been using Bright Clean Pools for 6 weeks . We are very pleased with their service and the…read moreprompt replies to any concerns. The monthly fee is a competitive price as well. We highly recommend this company, as both Trevor and Evan have been exceptionally professional in all their communications and service.