From start to finish these guys have been on the ball. I received a detailed quote in a timely…read moremanner, requested a few adjustments that were handled quickly, scheduled the job in a reasonable time frame, the crew showed up on time and worked 2 1/2 days very efficiently. They cleaned up the area well and were great about answering questions and showing me what they were doing. Eric, Steven, and Steven were great!!

Awesome service and responsiveness. He was recommended to us and he and his staff were amazing…read more We had a severe electrical issue at our main feed and they repaired it in just three hours. Reasonable cost, too.

Second time working with Chris to get some electrical needs taken care of at multiple of my…read moreproperties. Always easy to work with, reasonable and professional. Highly recommend

Chris did a great job installing our two-story ceiling...a nice young man and very professional. We…read morehave found a good, reliable electrician. He worked on the electricity at our dock today.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I have used this company for a couple of times now. They are true professionals. They show up as…read morescheduled and always offer options for the problem. I highly recommend.

I had a few electrical services done at my home. My technicians -- Kevyn, Levi, and Jordan were…read moreextremely courteous and professional. They were able to walk me through the process and recommend the best economic solutions. Highly recommend and extremely satisfied with the results.

I had Big Frog Electric move two kitchen lights, and move the TV power and HDMI cables behind the…read morewall. They did a great job, and made minimal cuts in the drywall. I had them come back a week later to add recessed lights. The lighting in the kitchen is amazing, it had been very dark! Photo is right after the work, includes some of the holes needed to run the wires. We needed to paint anyway, so will have the painters repair the ceiling. I highly recommend Marco and his team!

They came out the same day and fixed the problem at a very reasonable price. There was an…read moreelectrical problem with the wiring underneath my range. I would highly recommend this company for any electrical problems.

Got the job done and cleaned up after themselves Had to wait today's to be scheduled that was the…read moreonly negative

Very responsive to initial inquiry. Found the leak quickly and repaired same. Good communication…read morewhile on-site. Could have cleaned up a bit better. Overall satisfied.

Unfortunately this is the truth but negative. Great people very sloppy work and one very uneducated…read moretechnician being charged by the hour really dragged my project out, left finger prints all over my ceilings, a fixture installed was bent and too many hours charged. Won't be using them again.

They were prompt in responding when the electricity got ripped from our dock which became…read moredisconnected in a storm wind. They fixed it and it's a better install than the original. We used them again to certify our dock for permit and they went out of their way to come the next day. The technician was courteous and knowledgeable. Recommend highly.

Do NOT call this company. Way overpriced for services. We scheduled Mr. Electric for some simple…read moreGFCI outlets and replace a couple of faulty switches in an investment property. We were charge over $600 for 2 hours of work. STAY FAR AWAY!

From the owner: This location is permanently closed. Visit our website to find another location open near you.read more

Needed a transfer switch for out furnace installed and couldn't be happier. They came out within a…read morecouple of days of calling for an estimate and provided one that was reasonable. I accepted their quote and they called on a Friday and had someone out the next Tuesday. Excellent workmanship. I had an idea of how I wanted it installed, but Adam determined an even cleaner way to do the install! Very happy with them and would use them again for electrical work.

After getting quotes from several companies, I went with these guys and I'm so glad I did. Owner…read moreBrad came out personally to quote and straight away it felt like the right choice. Reasonable pricing, great communication, and no pressure. David and Ryan then took care of everything including my Tesla EV charger install, and a new outlet in my coat closet. Professional, friendly, and efficient from start to finish. Would 100% use them again for any electrical work and recommend to anyone looking for a great electrician!

Their communication and shipping are great! The issue I have is that they list a replacement part…read moreas a factory part but then shipped an aftermarket part that was twice as much as the same part from one of the local big box stores. At least be honest and mention that in the description.

I called City Plumbing counter sales last week after speaking to Amy in Bradford Whites warranty…read moredepartment regarding extended warranty on my BW water heater. Bradford White representative Amy provided me with the correct part number to extend warranty out two years and four years. I provided City Plumbing sales counter the part number for the four year extended warranty because they did not offer the two year extension and I was quoted me $276 to extend my water heaters warranty four more years over manufacture warranty. I drove to City Plumbing today and the same part number to extend the warranty on my BW water heater by four years increased by $150. I asked Tim in counter sales why the same part number that I called about last week now costs more. He gave an answer but did not really explain the increase. I feel that the price of the warranty was marked up after the counter sales manager spoke to his BW representative for the Gainesville area. I did my due diligence and still ended up paying more than the estimate provided just a week earlier. Normally I have had not had any problems like this from City Plumbing. I'm curious as to what has changed in customer service to not stand behind pricing from a week before for identical product?