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    Big Frog Electric

    4.5 (70 reviews)
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    Response time

    40 minutes

    Response rate

    100%

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    Services - Big Frog Electric

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    Reviews With Photos

    Light fixture
    Jennifer C.

    Installed chandeliers for us in our 2-story family room and foyer. They did a great job!

    Danny W.

    I decided to go with this company because of the reasonable pricing and the great reviews. I am so appreciative of them because they solved an issue that's been giving my mom hell for months. They got here much earlier than expected and came in and solved her problem in less than 15 minutes! I can't thank them enough for coming out today and helping out my mom. Thanks again!!!

    Trying to lower the light's intensity
    Havi G.

    I am extremely disappointed with the work performed by Big Frog Electric. I originally requested the installation of recessed cans with incandescent lights for my family room. I showed Alan that I had more than enough room to fit the fixtures. He insisted on Wafer thin LED lights 6" wide. I emailed and texted him that I wanted to SEE the fixtures before he installed them, repeatedly asked him if I didn't have to go with 4" lights, tried to understand what these LED lights did and how they would look. I never got the brand name or the model of the lights on time to be able to check out how they worked before installation day. Once he arrives and I see the box, my first comment was "they are huge" and he insisted it was going to be ok. After 6 holes in my ceiling, my family room looked like a car dealership, a runway and there were still shadows on the walls. They had to install two additional 4" lights to illuminate the rest (of course, more money, and more lights) Needless to say, the 4" lights look much more to my liking that these huge 6" UFOs and it's my house after all (and my money). Robbie, the electrician who seemed to be in charge of this even commented that he wouldn't have installed them in this fashion (I don't know what he had in mind but it was not what I was seeing) I thought they were going to leave at the very least a box of the fixtures or shared the brand name for me to have (in case I need to replace them and also because they come with a warranty which I now do not possess) I called them and texted them several times to have them come out and fix the inferno of lights they left behind. All I got was how to switch the fixture's Kelvins myself to a yellow color. Nothing was done about the Lumens (something they do not mention) with is what actually regulates the amount of light shed on the room. This information was explained to me by another electrician I reached out after the fact. Not only should they had installed a LED DIMMER (to lower the light intensity or Lumens) but they created tremendous glare because of the sloped ceiling (where directional lights should have been installed so they face the floor and not your eyes) This glare gives you horrible headaches and I have found many studies (some Harvard studies) about the dangers of LED lights to humans. I am still waiting to find out (they haven't responded to me with this info yet) if these lights are DIMMABLE. They also promised solving the problem and they just decided to not return my calls or do something about it. The second part of the installation, was Ethernet wiring from the basement to the main floor and the upper floor of the house. I requested Cat6a wiring. I keep on insisting they show this is Cat6a wiring on their invoice (I want a document that a Licensed Electrician performed this work with Cat6a) and, in spite of updating the description of the ethernet cable, the invoice charges me for Cat6a but shows Cat6. Needless to say, Mr. Aboshamaa left my house in the middle of the installation without even letting me know. Left Robbie and an apprentice behind to also finish this. Alan had asked me where I wanted to have the box installed in the basement for the wiring and it was installed on a different spot (further away from the incoming coax cables that feed the modem) making all the cables between the equipment extend and make people trip over them when they are too tight. Scrap cable was left behind with the door to the attic fully open and a very dirty area. I have requested to know what type of cable this was and I still have not received answer. There are many other details I am not happy with, this was not a cheap project. I spent over $1200 on this. The least they could do is pick up the phone and address my questions/concerns. Install a LED dimmer and provide me with the permit they pulled for this job. It took me 10 days to find Mr. Crofutt's electrical license. All because I didn't even have his last name's correct spelling. I never met this man in person, and neither has he come to oversee his crew's work. I was never able to find Big Frog's electrical license as a company or Alan's. My next step is to call the state's licensing board to make sure I am protected and not left to fend off for myself in case a problem arises due to this work. One can only hope. I have so much more to share but basically it boils down to this: listen to your customer, it's their house, it's not what's faster and/or easier for you to install. It's not leaving holes in the drywall and dirt behind you what will get you more business. And definitely, the final decision is NOT yours. If I make a mistake about what I want, it's my mistake. If you steer me on the wrong direction and leave me with migraines, then it becomes YOUR problem and if you are a responsible professional at all, you should fix it. One more thing: My electrical panel is up to code - you would know if you had properly checked.

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    8 months ago

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    3 years ago

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    James C.

    Thank you Melissa!

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    11 months ago

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    4 years ago

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    2 years ago

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    James C.

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    2 years ago

    Excellent service and highly recommended! Very knowledgable and fair pricing. Would hire them again.

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    James C.

    Thank you Dennis!

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    7 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    4 years ago

    Marco did an excellent job installing lights and ceiling fans for us. He is a problem solver. Thanks!

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    5 years ago

    Robert was great! He diagnosed the problem and explained the solution. He fixed it quickly!

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    7 years ago

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    James C.

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    7 years ago

    The BEST of the BEST. Dave is excellent at his craft. He is dependable, thorough and provides top notch service.

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    8 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    James C.

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    10 years ago

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    James C.

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    Page 1 of 2

    Ask the Community - Big Frog Electric

    Review Highlights - Big Frog Electric

    Derek called the next morning, asking if my scheduled allowed him to move the appointment an hour earlier.

    Mentioned in 9 reviews

    Read more highlights

    Eagle TV Mounting

    Eagle TV Mounting

    1.0
    (2 reviews)

    HORRIBLE COMPANY!!! Don't waste your money. They will quote you a price and change the whole job…read moreafter they have arrived and started work. The tech waited until he already mounted my mount, before telling me they couldn't conceal the wires in the wall. Then they charge me $189 to mount a simple wall mount. Something anyone, who can read directions, can do. The tech was here for 15 minutes. Beware, this company is a total RIPOFF!!!

    I had service from this location before, so I thought I'd use them again! Big mistake. I called to…read moreschedule an appointment. They give me a price of 138.00 which they sent me an itemized text which included the service and Mount. Ok. Great! They then sent an email and the email says, "Customer will provide Mount" so I called back confirm that they will have the Mount and the representative states that there was a mistake in price and now it's 299.00. Hmm. That's a huge difference in price. Way more expensive than what I paid before. I asked the representative why the change in price and she says, "it's my mistake." Trust me, I understand that mistakes happen, but why is that the customer's fault? She then says, " I will have my manager call you". Ok. That's fine. The manager calls me and says, "the person made a mistake and this is the new price. She never should've quoted you any pricing". Hmm. Then why do you have her there? Again, why is that now my fault? Maybe I should've never called back and hoped they had the Mount. I'm in customer service and I would've never treated my customers that way. New or existing customers. If one of my representatives made a mistake, I own it! I will talk to my rep behind the scenes and educate them, but to the customer, what they were quoted would be provided to the customer. Even though they were polite, the customer service skills are awful! I just wanted to have the tv mounted before my Mother in Love came to live. Thanks for nothing. I truly hope in the future, you are more empathetic to your customers, and not punish your customers for your mistake!

    Jakes Pro TV Installs

    Jakes Pro TV Installs

    5.0
    (9 reviews)

    Jake and team are great! Their attention to the details is rare. Jake was responsive and patient…read morewith communication. I asked many questions, and he answered them all. I'd he were busy, he acknowledged my messages were received with confirmation about when I'd expect a response. Upon installation day, I received communication about when to expect my installer. When Rob, my installer, arrived, he covered his shoes and told me the plan for the duration of his time. He was professional, precise, and swift with installation. He was also polite and went above and beyond by carrying my old tv upstairs for me. Truly excellent service rendered from all involved. Thank you @JakesProTVInstalls!

    From the moment I first reached out to Jakes Pro TV Installs, I knew I was dealing with a true…read moreprofessional. He was upbeat, responsive, and took the time to answer every question I had--always offering thoughtful advice along the way. Throughout the entire process, Jake delivered an outstanding experience. Even during the install, he'd ask for my input on placement and setup, and when I'd flip the question back to him--"What would you do if this was your TV?"--he always gave honest, helpful recommendations that I truly appreciated. When my contractor dropped the ball on installing an outlet, Jake didn't miss a beat. He simply said, "Don't worry, I've got it," and sure enough, he handled it with ease--and the result was amazing. I can't say enough about Jake's professionalism, attention to detail, and the care he puts into every install. He treats your home like it's his own, making sure that once the job is done, you'll absolutely love how it turned out. If you're looking for someone to install your TV the right way, look no further--Jake is the guy you want from start to finish.

    Big Frog Electric - electricians - Updated July 2026

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