This office is great for my annual check ups. Melissa Butts is attentive and cares about her…read morepatients. My favorite part about this office is when I need to be seen for a sick visit they have the pull up service and don't even let you leave the car for testing and eval.

This office has gone downhill. I was a patient for a long time before moving out of the area…read more After moving back, I tried them once again, and it has been one disaster after the other. The receptionist submitted the wrong lab test order to the lab technician when I checked in for my scheduled lab appointment. As a result, I had to go back for more blood to be drawn, costing me more time and money. This is not the first costly mistake that I've experienced here, nor, sadly has it been the last. There appears to be little to no communication among the office staff. No one can answer any questions, even simple, general questions that would normally be handled by competent office staff. Instead, the patient is handed off to someone else, who in turn either can't or won't answer questions either. The onus is on the patient to figure out their processes, yet asking questions to understand that process or to try to resolve an issue, is actively discouraged through rudeness and passing the patient off to someone else for an elusive answer that never comes. No one listens to understand what the challenge is, nor do they show any interest or initiative in resolving the actual issue. Solutions are non-existent and, as a result, the quality of care has deteriorated significantly. The problem appears to lie with the office staff rather than the nurse practitioners, who seem to be competent and capable. Perhaps better training for your office staff on clear processes, problem resolution, and setting of expectations will prevent more patients from leaving before you no longer have a viable practice.

Dr. Ellis is a very attentive, caring doctor. He speaks to my mother in an understanding tone and…read moreis informative without being condescending. He is open to discussing my mother's care with me (with mom's permission, of course). I contacted Dr. Ellis's office with a concern about my mom's care and Dr. Ellis himself returned my phone call. He described the care he was providing and why. He was very patient and allowed me as much time as I needed to understand his plan and how it would impact my mother's health. Indeed, my mother's health is improving under his watchful eye. Dr. Ellis is a great doctor. Don't doubt it for a minute.

5 Stars is not enough. This is an above A+ facility. The faculity is not only friendly but also…read moreinformed. Dr. Kent is amazing, personable and highly qualified in the MOHS technique. The office is impeccably clean and relaxing. This is the only 100+% medical facility I have encountered in Middle Georgia.

I highly recommend Tamika Chester, NP, and the medical providers and staff at Georgia Dermatology &…read moreSkin Cancer Center because they are very professional, competent, and caring. The office is well maintained and clean, and the wait time is minimal.

While I have no complaints about the front desk staff, I have had a new psychiatrist assigned to me…read more4 times since 2020, each one leaving or moving on in their residency. Each one has been kind and helpful but starting over with my life story again and again is frustrating and delays my recovery. Seeking a doctor elsewhere currently.

I used to see an endocrinologist here years ago but this time I was referred to a pulmonologist. I…read morebegan to fill out the paperwork and came across the statement all bills are to be paid out in 120 days or it will be turned over to collections. I called to verify was the information correct as I feel that as long as regular monthly payments are made that should be sufficient. Whose to say how much a bill will end up being especially at a specialist! As a healthcare professional of 20 years, it saddens me and I been realized a long time ago why people choose not to see doctors. This is added stress to their situation to worry about paying bills sometimes especially within a specific time frame. Healthcare went down years ago. I updated this review for this facility from 1 star to 3 stars because I received a letter a few weeks later from someone who took the time to reach out and that was thoughtful, but I still have yet to go.

Dr. Is very brief. Does not explain procedures that caused me harm. I don't trust him with my…read moremedical problem. Atrium Navicent is horrible. Made me walk myself after discharge. Did not provide me an escort or wheel chair. I fell while exiting the hospital. They move me to another room w/o knowing. They sedated me. Then they must have sedated me again and moved me back to another room. Their medical records say things that did not happen.

Great neurologist. You will not be disappointed with his manners or professionalism. I recommend.read more

Poor service given to poor people! Terrible care! The good providers left! low income approved…read moreto receive the worse healthcare! If you have insurance use it! If you don't go here and fall apart! African doctor can't relate barely speaks English Motovu somebody and the other one is 108 years old and hates black! Macon DO BETTER

I called the office to schedule an appointment, only to be on hold for 15 minutes then sent to…read moretheir voicemail. The recording playing throughout said "one of our team members will assist you, there are 2 callers ahead of you" then there was one caller left, then I was sent to voicemail. The front office also cannot figure out how to bill the correct insurance I have. As far as how being seen by the doctor goes, I've waited 30-45 minutes in the patient room to see the doctor. The last time I went, he said he would have to research if there's any medicines he can prescribe that don't interact with what I currently take. He seemed rushed, probably because he was so behind, but I never did get that prescription. All in all, unless you get lucky, this place will waste A LOT of your time.