Terrible customer service and no active website. Really stuck in a time warp…read more Just not pleasant to visit the place either What could improve? everything

¡CUIDADO! Sandra…read moreZepeda demuestra un comportamiento deshonesto como vendedora. * No informa sobre todas las opciones de puertas. En mi caso, afirmó que solo tenían puertas sólidas (las más caras) y nunca mencionó alternativas más económicas si estaba dispuesto a esperar. La puerta más cara que pagué costó $273.25, y nunca se me ofreció una opción más accesible. * Con las bisagras aplica la misma estrategia: solo cotiza las más costosas sin dar opción a otras. Pagué $25 por cada bisagra, y este costo no fue desglosado en la cotización. * No desglosa los precios, sino que presenta una cotización general sin especificaciones. * No entrega un recibo detallado; simplemente le indicará que lo recoja en caja sin ninguna aclaración. Al intentar resolver la situación con el gerente Adrián, quedó claro que su postura respalda este comportamiento deshonesto, ya que absolutamente ninguna resolución fue ofrecida. En lugar de brindar una solución, me insultó insinuando que no sabía quién de las dos decía la verdad, refiriéndose a la vendedora y a mí. No tuvo siquiera la consideración de ofrecerme un reembolso, aun cuando mi ÚNICO INTERÉS ERA DEVOLVER LAS BISAGRAS. Dado el comportamiento ilícito de esta empresa, me veré obligada a reportarlos por estas prácticas fraudulentas al Departamento de Regulación Comercial y Profesional de Florida (DBPR) al 1 (850) 487-1395 y a Miami-Dade Consumer Protection al +1 (786) 469-2333.

I had one of the worst customer service experiences I've ever had at this store. I asked an…read moreemployee for help finding an item and was given unclear instructions. When I politely went back to ask another employee for help, he simply pointed toward an aisle and turned his back on me. When I mentioned that the service wasn't very helpful, the situation got worse and I was treated very disrespectfully and asked to leave the store. As a customer who was simply trying to find an item, this was very disappointing. I hope management takes customer service more seriously and reminds employees to treat customers with basic respect.

I'd appreciate it if they could stop being sexist. As a woman, on 2 occasions I haven't been helped…read moreproperly and it's obvious it's because I'm a woman. The first time the old man who's the main floor guy who works there during the week upon asking him to help me find a particular nut that I had with me asked "where's my husband and why can't he being dong this for me" and the second today was admit they didn't have the bolt I needed. When I asked to be shown the bolts and the door hinges (bc I needed a particular pivot for a door) which again I had one. After being directed there I easily found it. When I asked him if it was the same bolt, he said "yes" . It's disappointing that I can't go in to my local hardware store to find simple items and that Ace hardware supports this culture!

When I thought about remodeling my bathrooms, I started looking for prices and estimates in…read moredifferent businesses that sell tiles, from the largest and well-known ones, to other smaller and more family-friendly ones, it was then that I visited Sunshine Tiles&Marble, the pleasant, personalized service, the guidance on what would be best for my bathrooms, I found all that here, and what can we say about the prices, very good prices, quality and variety in the slabs. Thanks to Elizabeth for your help and guidance. When you are looking for quality, services, prices and professionalism, do not hesitate to visit Sunshine Tiles&Marble Cuando piensen en losas de todo tipo, no duden en visitar Sunshine Tiles&Marble, tienen variedad, calidad y precios increíble, el mejor estimado que recibí, despues de visitar varios locales en Miami. A la misma vez te orientan y te ayudan hacer una buena elección de calidad y moda del momento. Gracias Elizabeth por tu ayuda.​

Sunshine Tile is a little hidden gem. It's off the Miami tile and flooring path, back in an…read moreindustrial area in West Miami. And though it looks small, they have a great selection. I needed Spanish floor tile - they had 4 options. I needed Talavera decorative tiles - they had more than 2 dozen designs to choose from. All were fairly priced and available the next day. Nidia and her staff were always very helpful and pleasant to deal with. I highly recommend checking them out before making the trek to Doral.

Very disappointed with Dallas Truss. They charged us significantly more than what was stated in the…read morecontract, even though we never made any changes to the project. When I went to speak with the owner, his attitude was extremely unprofessional and he told me they could charge whatever they wanted. After I posted a review expressing my disagreement, they told me that unless I removed the review, they would not release the trusses and would start charging storage fees. To make matters worse, we received two damaged trusses. After filing a complaint, their only response was to send us instructions and engineering paperwork so we could repair the trusses ourselves, at our own expense, because they refused to handle the repairs. This experience has cost us time, money, and unnecessary stress. I would strongly recommend avoiding this company if you do not want serious problems with your project. Does not deserve even one star

I called and the experience was horrible. There reviews are accurate. Customer service is horrible…read moreand thats firsthand experience. I also saw them aired on Help Me Howard as well which confirms they are scammers.​

Miami Tool Rental ( SW 8th St) has a great selection of tools / equipment for almost any…read moreconstruction project you need. Prices may be a slightly higher then advertised so read the fine print and ask questions. Also make sure you have your drivers license that matches the vehicle registration you will be using to pick up the equipment, it must match. Although I did read and ask questions prior to renting the staff was excellent with respect to providing this information beforehand. The equipment was clean upon pick up and the outside staff assisted me in loading into my SUV. All the staff was friendly & very helpful and knowledgeable. I would like to recognize Jacob for his excellent customer service! I had a situation arise with the equipment I rented and Jacob went above and beyond to help me helping me correct the issue. This was really huge because if it wasn't for Jacob's help my project completion would have been delayed and most probably costed me additional money. Thank you Jacob & Miami Tool Rental! See you again soon.

I found this company online, they have 3 locations in Miami, one of them close to my jobsite. I…read morefound the exact tool I needed on their website listed for $30 per day. I called a couple of days before I needed the tool to reserve it, the associate told me they have no such tool at any location and never did. I directed him to the website, his response was "oh, yeah there is lot's of stuff on here we don't have". Thinking he must be mistaken I direct messaged the main office through their website thinking someone would get back to me right away. I got no response. I won't waste my time here again.

We recently purchased a home and needed some paint to revamp the house. Were advised against the…read moretypical Home Depot (although I've never had a bad experience there) so I decided to rely on my fellow yelpers. Thanks to some reviews on Yelp I was able to find O-Gee paint on bird. We traveled there and were so happy to find very helpful staff. They helped us pick out a paint and were able to educate us on how to paint properly. Had a yelp check in coupon and the guy wasn't too familiar with but granted me the coupon anyway. He was very nice. So much that we went and bought paint from him. He told us he would be at another O-gee location and we went to see him because he was so helpful. If you are looking to paint anything this is definitely the place to go to get personalized service.

My dad went into this store on more than one occasion in the last few weeks and some employees and…read morecustomers were not wearing masks. He overheard an employee tell a customer they did not need to have a mask on. CDC guidelines should still be followed during this pandemic. This made him very nervous to be in the store.

WOW! I just left Chicago Brick and what a fantastic experience! Gabriel and his wife were so…read morewelcoming and helpful during my time there. Gabriel gave me a tour of the inventory and taught me about their process - all bricks are hand selected from buildings in Chicago from 1855 to 1974 when the process became too expensive to continue manufacturing. All of their bricks were exceptional and have to meet their exceptional quality standards. After seeing the product it was a no-brainer this was where my fiancé and I would be purchasing for our exterior patio & pool deck remodel! After checking out the inventory, Gabriel and I then headed to his office and he was able to provide an invoice including shipping in less than 15 minutes. (My fiancé later checked other prices online to compare and Gabriel's price was a great deal for the quality of brick we're getting.) After agreeing to the amount and sending off the invoice via email to my fiancé, Gabriel and I went to the back and he helped me pick out specific pallets for our project and to initial all of the ones I wanted. He was super helpful informing me which bricks came from the same buildings and which pallets were going to be in keeping with the overall color scheme that I wanted. To say that shopping for bricks was something that felt daunting to me was an understatement considering the size of our project and the cost, but Gabriel and his wife made the entire experience so enjoyable and memorable. And it feels wonderful to support a family-owned business! I highly recommend you check them out! Thanks Gabriel!!

Gabriel, the owner, is great. Knowledgeable , fair and an overall good guy. Buy your brick needs…read morehere.

Excellent Customer Service Excellent job performed…read more Bring your window screen to be replaced the same day

Buen servicio, muy amable, y dispuesto a guiar con tus proyectos!…read more------------------ Good service, very kind, and willing to guide with your projects!

Fantastic customer service... had my tile within 3 days with the best price on the net.. Check this…read morewonderful established out!

Bad service Kool renovations he don't build my bathroom he says that all time he will come and buildread more