It started off fine for getting my car repaired after hitting a deer. Then, the estimate was agreed…read morewith the insurance, Howell ordered the parts, and then Howell wanted me to sign the big insurance check (which was made out to both of us) so he could cash it before the job was finished. Since he was nice at first, I stupidly agreed and signed it. Then, when it was time to get my car, there were things that werent right and that he agreed to fix. There was a few hundred dollar balance and he got really nasty towards me for not paying him before he corrected the things that were still wrong. It was a shotty paint job that is spotty in the sunlight and I recently (months later) found a piece of broken plastic still under my hood. Oh, and the hood was supposed to be replaced (the insurance paid for a replacement hood) but there is still deer fur on it where it hit the deer, which means the hood was Not replaced after all.

Never in my life have i been treated so well whilst having my car repaired. The fairest prices in…read moretown too.

Dishonest--when I bought tires here, they told me I had a break pad that was almost used up and…read morequoted high price to replace them. Took it to my regular mechanic and they told me the breaks were fine. Also did not honor price matching pledge.

This was the first and last time I take any of my cars to Best One. Bait & Switch !…read more I called Best One to see if they could do an alignment on my on my '08 Range Rover. They said yes, I was quoted $80, and the person on the phone looked up the model and told me it had electronic steering but that wouldn't affect the cost. When the alignment was completed, I was told the bill was $120. 50% MORE THAN THE QUOTE! When I said I was quoted $80, he said my vehicle has electronic steering so that's more. When I said "you guys knew that when you quoted me a price", he said "'well '08 was a transition year" and not all had that steering. That's simply not true (they obviously don't know Land Rover/Range Rover), as all '08 Range Rovers have the same steering system......... and the electronics only affect how easy it is to turn the wheel at different speeds. It has nothing to do with setting the alignment which is purely a mechanical function. Beware of Best One's business practices.

Was looking for a box in my mega cab and they had the only custom box to fit that I could find. I…read morepurchased it and was sad to find out that I purchased the wrong one. Luckily their customer service was great and got it squared away quickly would recommend!

These folks have terrible customer service post sale. I ordered a box that was listed as available…read more Funds were immediately withdrawn. Waited over a week for them to supply a shipment date. Finally contacted them and received feedback 3 days later. Turns out they had not even started my box. Asked for the order to be canceled twice. I finally received a very short message "consider it canceled" from Steve the owner. Well it took a PayPal case to get my money back in the end. Don't waste your time or money with these people!

Quality service with fair pricing. If you're looking for someone local to handle your vehicle as…read moreif it was their own this is the place. Keenan and his crew know what they are doing.

We just got our 2016 Camry back from repair after hitting a deer. We are totally satisfied. It's…read morebeautiful like nothing ever happened for being an almost $5000 repair. We got to drop off our rental car and they took care of that too. Pleasant group of folks to work with. And by the way we are return customers and just never put a review in. We have always been happy with the hassle free results and experience. I'd use them again in a heartbeat. But I really dont want any more wrecks!

Great service. Great people. We just stopped there after having a concern with our vehicle. Glad we…read moredid. Thanks so much for putting us at ease. Thanks Joe!

Always good prices and selection on tires. They're fast and do quality work. They're conveniently…read morelocated just off I-70 and do many other auto services. I've used this location 3-4 times and have always been very satisfied with their customer service and efficiency.

The service department here is great. We had our oil changed and a tire rotation. They washed the…read morecar for us and gave me a military discount for my service. Even with synthetic oil the total cost was less than what a standard oil change cost at most other places.

The Cronin organization is new to Richmond, they have been established in Cincinnati since 1945…read more The staff and ownership or focused 100% on employee engagement so they can then give the customer the best service. The show room holds 75 cars so no matter what the weather is you can browse a full selection of inventory please make this one of your stops you will not be disappointed.

Over the years I have dealt with a few RV dealers. Dealing with D&D rv was the best. Great people,…read morefriendly went out of their was to make me happy.

Huge kudos to the team at D&D. We have been looking for a camper for years, inquired about a few,…read morebut didn't make the decision to purchase until this year. Steve did a great job of working with us, being patient while we shopped, and finding the perfect balance between giving us the information we needed & letting us explore/shop on our own. When we came to finalize everything, the service guys were super thorough, showing us everything we would need to know and gave us great tips to have on hand. Definitely recommend shopping with them if you want quality service, fair pricing, and enjoy supporting small, family owned businesses.

These guys were lifesavers. I called ahead and they took me in right away and solved the unusual…read moreissue I was having with my trailer door. They were efficient, friendly , and on it! I would highly recommend this shop!!!

We have fought and fought getting this POS 6 liter diesel running. Brandon and crew got it running…read moreand were as honest about the work they did and the possible future of the motor as could be. These guys know what they are doing! From light diesel to commercial engines I feel very confident in recommending them.