I reached out to Fionna to do a special memorial tattoo of my childhood pets Pippa and Bob…read morefollowing their passing. Fionna was able to perfectly capture their likeness and energy. I teared up upon seeing both the stencil and finished piece. The tattoo studio was welcoming, clean, and I felt confident in the quality of art and care there. I could not have asked for a better experience and now whenever I look down at my thigh I see my babies looking back at me. Highly recommend anyone looking for a quality tattoo to go to Black Metal!

Jake does amaizing work. Can't wait to get back and have arm worked on again. Super clean lines,…read morecreative and professional!

I've gotten two tattoos from Allie, and two piercings from Nate so far, and I plan to come back for…read moremany more! The staff is so friendly and knowledgeable, the rooms are beautiful and sanitary, 10/10. Could not be happier with my results and experience here!

Solely based on phone call, I won't go in. Kinda friendly but not. Á la carte charges for…read moreeverything dealing with piercings (downsizing, jewelry changes-even if you buy new from them, etc.). Had bad juju from previous place that did this and was grossly overcharged. One and done. Went elsewhere and found my forever piercer, so a win overall. EDIT: responding to owner's comment, at no time was I told what you have said. Your employee said "$10 for every time they change jewelry or anything else; jewelry separate." When I asked her if they charge when downsizing from a piece purchased from you, was informed, "yes, every time something is done, a charge of $10, plus tax." I'd suggest you coach your team and perhaps stop spending so much time deflecting & challenging ppl's comments. Had I read before calling, I'd had known I would NOT want to do business with you. Yes, I am real. Not paid, nor a competitor as I've stated previously. No, not ever coming in. Shame on you. Perhaps review what customer service is truly about and spend time doing this, coaching yourself and your team.

Went to an appt to get my nose pierced...artist was nice, cheerful, and considerate of my pain…read moretolerance. While there, I asked how much it would cost to have a small tattoo inked again. They did it then and there. He was also so kind and likable. Shop is clean and fun to look around at.

My friend and I went to True Art Tattoo for a belly button piercing, and from the moment we walked…read morein, the experience was disappointing. The piercer, a white woman with black hair, was unfriendly and came across as snarky and rude from the very beginning. Instead of taking my friend to a private area, she had her lift up her shirt in the lobby. She then had her sit on the couch, looked her up and down, shook her head, and told her she was "too fat" for a belly button piercing and that she didn't have the right anatomy. Whether or not someone is a candidate for a piercing, there is a respectful and professional way to communicate that. The way she spoke to my friend was humiliating and unnecessarily hurtful. My friend already struggles with body image, and hearing those comments from another woman left her feeling embarrassed and ashamed. Watching someone treat another person that way was upsetting. After leaving, we went to another piercing shop, where the piercer evaluated her professionally and completed the piercing without any issues. We were also told that the interaction we experienced at True Art Tattoo was handled in a very unprofessional manner. Based on our experience, I cannot recommend True Art Tattoo. We encountered rudeness, body shaming, and a complete lack of compassion and professionalism. No customer should leave feeling belittled over their body.

Ryan did an overly excellent job. Very nice and perfect outcome. All staff was very nice. I'd…read moredefinitely got here again.

I got a small tattoo. Mine was done by Erick he was super helpful and very patient. He didn't rush…read morehe took his time which I really liked. Everyone who was in the shop also seemed really nice. I would and 100% am going back for my next tattoo. Shop was very nice and clean!!

My fiancé got her belly button pierced here! The guy that did it was fast, friendly, and very…read moreprofessional. Nothing bad to say.

Took my daughter for her second piercings. After about 3-4 weeks my daughter came to me and said…read moreher earring was stuck in her ear. The earring was actually embedded In her earlobe. I took her back and they told me whoever did it put the backs on way too tight but there was nothing they could do. "You want to take to a professional for medical care. Sorry for the inconvenience". So a $50 copay and the SLICING out of the earring with a scalpel and my daughter screaming from pain we can get it repierced but absolutely not from here.

Alicia is a great professional. She was very informative. The earring placement was perfect and she…read morelet me double check the placement. She walked me through everything and made me feel very comfortable. She explained all of the after care instructions as well. She was very kind and professional.

Shop is *very clean & sterile w/hands washed & gloves worn, floors clean and piercing area spotless…read morewith 2 doors for privacy if needed (tattoo's separate on other side). Smelled clean and environment was pleasing to the eye, being artfully decorated and brightly lit. Alicia (owner/piercer) is super friendly, professional, a great listener, very accommodating & knowledgeable. She changed out my rook from stainless steel curved barbell (my body doesn't like SS & still slightly swollen after 4mos bc of metal & barbell) to a dainty 8mm hinged hoop & my upper helix (3yrs healed) from push stud flatback to an adorable 6mm hinged hoop with bling. It was pierced wrong at an angle (from another shop); hoops hide the wonkiness. Both pieces are implant grade titanium, which my body accepts & surprisingly, not every shop carry this. She can also order something if there's a piece you like. My stack is looking great; love my new pieces. She doesn't charge for switching out (nor any á la carte service), only for the jewelry ~ something rarely seen anymore. She's willing to help switch out to retainers for my upcoming surgery and back again at no charge (of course, I tip)! Her customer service is above par and I HIGHLY recommend. Greatly appreciate her. Do not hesitate to book! Sweet demeanor if you have a child or are a bit nervous. Just, go!

Moving to a new city and finding a great (and reputable) piercing studio is a tricky one. You want…read moreto befriend a piercer for all your sparkling needs and find a front of house to help in curations, custom orders and more. After leaving a studio who did all that and more for me on the east coast, mid-ear project, I was on the hunt. GoodLife is appointment only, with reputable piercers, jewelry options and a cleanliness that reminds you of a fancy (but cool) drs office. NGL my first visit, I was welcomed by a tough FOH. I'd be lying if it wasn't the first time I've encountered a person who treated someone who is not as alt presenting differently. BUT my knowledge of jewelry and brands, placements and piercing upkeep is thorough and the reason I bothered driving 45 mins to this studio. Upon making my appointment I picked out Kelly, who JUST so happened to work that weekend. They were AHMAZING, sweet, professional, and made you feel good. And for me, it was good enough to keep coming back. They introduced me to Ezra, the studio manager, for a custom order placement and that interaction continued to make up for the initial not so great check in. I've been back 2 more times since and have had great service each time. I've been introduced to Marissa as well and look forward to having a second piercer to work with on my ears. Folks know but its like tattoo artists, you just end up with your go-tos. They have great jewelry options and will work with you to order outside of any of the brands in their cases, custom or otherwise. Go get poked and sparkly!

I've been in and out of Good life for the past few months for a new piercing, new jewelry, piercing…read moretroubleshooting and downsizing. The experience has been consistently amazing. The jewelry experts are incredibly attentive and their selection is hands down the best in the Greater Cleveland/Akron area. I drive out of my way to come here. Special shoutout to my piercing person, Grey. Grey is attentive, friendly, quick and professional. Go see Grey if you want your piercing experience to be a good one!

I have had two tattoos at Stranci. Both times I had the best experience getting tattooed. My…read moreartist, Ashley is amazing. She's extremely talented and sweet. Everyone is professional. Both tats are the coolest ones I have. I highly recommend!

I went for my first tattoo today! The shop is extremely clean and the staff is friendly and…read moreprofessional. Thanks, Sally, for the fabulous tattoo! I love it! And I will be back for the next one.

The staff were incredibly nice and SO helpful! This place has the largest selection of jewelry I've…read moreever seen. I wanted to swap my piercing to a smaller stud, but most places didn't have studs small enough for what I was looking for. Here, they have a wide variety of sizes, including the tiniest studs I've ever seen!! Lea did an amazing job replacing my old jewelry--highly recommend!

I've been wanting my nose pierced for awhile and I found this place that accepts walk-ins. Right…read morewhen you walk in the door you can smell how clean the place was. The employees there were super nice and informative. My piercer Reham(I believe that was her name) was super chill and did all the disinfecting and sanitizing. She did amazing with the placement. Over all this shop is definitely one of the cleaner ones I've been too and I highly recommend. It is a little pricey but I see it as you get what you pay for.

Excellent choices here for jewelry. High quality. The owner was very helpful as it was my first…read morevisit. He was able to answer all of my questions. Very professional too when it was time to swap out some earrings I had in upper helix area. The entire process was explained from the time I checked in for my appointment to when what I went in for was completed. Safety procedures are followed here too. Very clean piercing studio. Will return for future piercings.

Just excellent! Alex worked me in quickly and they were so busy! I just needed help removing some…read morejewelry and they did it quickly. Beautiful shop, excellent service!