This man does not deserve your time or money. He will NOT help you. Appointment at 2:30 arrived at 2:00 and signed in @2:05. Was looking forward to getting some help with my ongoing long standing issues. Was not acknowledged until 2:45 when given paperwork to fill out. None of the papers asked for my medical history or for the reason for my visit. Called in at 3pm when weight and BP were taken, then sent back out to waiting room until approx 6:30 when I was called into an exam room. I could hear the Dr in the room next door to me (neither his, or my exam room door was closed), talking to patient Christian Stuart about his medical history and past drug use. He came in to see me about 6:35 and it went like this:
DR: Why are you here
ME: Let me start by saying I have not seen a doctor for several years
DR: What do you want
ME: I am having issues with ongoing anxiety and i think i have depress--- DR: I don't deal with that. Go to mental health ME: ok. Also, I had a couple knee injuries and have movement and pain issues and its getting worse DR: What prescription do you want ME: I am here for help DR: What is your main complaint ME: My mental health, my knees, and I my dentist asked for this paper to be signed so she can do surgery on--- DR: It says high blood pressure. Do you have high blood pressure (KEEP in mind that the only thing they did during this visit is take my BP, but he wouldn't even look at the chart) I hesitated thinking he would refer to his records but instead he raised his voice at me as if he were talking to a child DR: DO. YOU. HAVE. HIGH. BLOOD. PRESSURE.? ME: Your nurse took it earlier (Pointing to the chart) DR: What else is wrong with you? ME: I had a MI 10 years ago. DR: Taking medication? ME: No DR: Surgeries? ME: Only the stents when I had my heart attack. DR: I can not sign this paper for the dentist until you get a full blood workup. They did not draw your blood while you were waiting? ME: No DR: Do you have veins or are they all ruined (VERY OFFENSIVE TO ME) And I see you are a new patient. No one told me. ME: ........ Can we do the blood draw n---- DR: You see its late I want to go home. Come back tomorrow and we will do it. ME: I can not come back tomorrow and wait for hours again. I am having neck and back pain from sitting in the waiting room for nearly 5 hours DR: Raising his voice EVERYONE waits. YOu wait too. ME: I understand but is there any option? DR: I can send you to a lab ME: Yes, please. And how about th---. (DR gets up and leaves room while I am speaking). I wait, thinking he may be setting up the lab referral but then I hear him talking to another patient. I walk out and try to get into his field of vision but he keeps turning his back to me. I wait for him to finish with the other patient but in the middle of talking to her about her condition (in the common area, not in a private room) he turns to me and glares at me. DR: I'm getting your blood work referral. ME: What about my knees, the pain and mobility? DR: You need XRays we will deal with that another time. ME: But that's what I'm here for. I got no exam, no physical and now you are dismissing me? So i just waited for 5 hours to have absolutely nothing done for me and you want me to come back? DR: (YELLING) I AM BUSY I AM TIRED DO YOU SEE ALL THE PEOPLE THAT NEED MY HELP ME: Yes Dr, I am here because I need your help. Please help me too. Can we make arrangements for the Xray? DR: I DO NOT HAVE TIME FOR THIS I HAVE BEEN HERE SINCE 7AM AND I WANT TO GO HOME I AM TIRED ME: I understand but I have been here for several hours myself. Can we please arrange the Xray now. DR: I don't like you. Find another doctor ME: Why won't you help me? DR: I am helping you. Come back another day. ME: But I have been here all day. I can't leave with nothing being done. DR: Find another doctor (to staff: Get her the blood referral) ME: How about that Xray? DR: GET OUT
This is when I leave the common area that is full of staff and other patients and go back out into the waiting room to get my blood work referral. Loud and clear I hear the Dr say "Medi-Cal patient - Trash"
I open the door and see that he made this comment to another patient. I look him in the eye and tell him "I heard you"
DR: GOOD YOU ARE TRASH. MEDI-CAL IS TRASH I continue in the waiting room for the referrals and he yells "This is going to take a long time. Haha" Insinuating that he will not be cooperative in getting myu test results to me. DR: FIND ANOTHER DOCTOR. I HAVE BEEN DOING THIS FOR 40 YEARS AND NO ONE WILL CARE ABOUT YOU LIKE I DO. The front desk lady gives me the papers for the Xray and blood work and tells me to find another doctor. ME: WHy couldn't I just get these papers to begin with, we could have avoided all of this? LADY: Good bye This all took place in about 7 minutes. read more